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  1	
  
Amy E. Feucht Hogarth
47 Lancaster Street
Providence, RI 02906
508. 808. 3910 AEFHogarth@gmail.com
PROFILE
A highly skilled senior-level administrator with an extensive background in the development of creative
programs that provide clients with outstanding personal and clinical care. An accomplished, team-oriented
and dedicated professional with demonstrated abilities in program and finance management. Proven ability
to recruit, guide and inspire outstanding employees. Successful record of fundraising through grant writing
and other strategic activities. Demonstrated expertise in establishing and maintaining long-term partnerships
and relationships with individuals and organizations of diverse cultures. An innovative, articulate
communicator and strategic thinker, equipped with excellent troubleshooting skills essential to identifying
problems and implementing cost-effective solutions.
PROFESSIONAL COMPETENCIES
Organizational Development Program Planning and Implementation
Management and Budgeting Event Coordination and Fundraising
Public Relations and Community Outreach Operational and Fiscal Management
Staff Supervision and Empowerment Cross-cultural Awareness
EXECUTIVE EXPERIENCE
Wayside Youth and Family Support Network, Framingham, MA 2015 - present
Wayside began in 1977 when a group of citizens formed one of the first residences in New England for
runaway and homeless youth—Harbinger House Edgell. Wayside network has incorporated a number of
long-standing, local community organizations that promotes family and health. Wayside moved 6 community
based residential programs onto a state of the art Campus in 2009. The campus expanded residential care
and a 766 school and a day treatment center serving 100 youth daily. Wayside is one of Massachusetts’
most respected child and family serving agencies.
Clinician for LGBTQI Youth & their families
• Deliver in-home or in-office services to LGBTQI youth clients and their families
• Provide therapeutic interventions to the identified client in order to enhance and foster the client’s
optimal functioning and interactions in the home and community.
• Educate and intervene with best practice for LGBTQI youth in offering affirming space and
techniques for positive self-regard.
• Work cooperatively with treatment team members and the family in the provision of services to
meet the goals developed in the Person Centered Plan.
Talent Acquisition Manager
• Coach leaders on best practices for hiring talent aligned with position qualifications and
organizational needs.
• Create strategy design and execution for “next practice” talent acquisition and recruitment.
• Elevate skills and effectiveness of internal recruitment and hiring managers to source, screen and
hire the right talent including a focus on diversity candidates.
• Partnering on employee onboarding with Talent and Workforce Development and HRVP business
leads to create and sustain an effective process with success measures.
• Identify, build and sustain technology for best practice talent acquisition and recruitment.
  2	
  
• Identify and ensure the use of sourcing strategies for diverse candidate audiences.
• Show accountability by building and reporting on measures and outcomes for continuous
improvement in recruitment processes, hiring decisions and quality of hire.
• Position talent acquisition to provide positive candidate experiences and a sustainable pipeline of
talent for key positions.
Responsible for the following goals on the Wayside strategic plan:
• Wayside will expand our ability to service diverse populations by increasing bilingual and bicultural
capacity across all programs.
• Wayside will develop our expertise and clinical staff to be a significant resource for LGBTQ youth
and families.
Family Service Rhode Island, Providence, RI 2014- 2015
Established in 1892, FSRI is one of the oldest and largest non-profit human service agencies in Rhode
Island. Offices are located in Providence, with children's residential treatment facilities in Smithfield, North
Smithfield, and East Providence. FSRI is accredited by the Council on Accreditation, and state licensed for
behavioral health services and substance abuse treatment. FSRI is also state-certified and state-contracted
to provide a wide variety of developmental and mental health services for children and adults of all ages,
and holds a dual license for special and regular education.
Director of Regulatory Compliance 2014
• Performed a broad spectrum of duties related to monitoring and administering all activities ensuring
regulatory compliance for a large non-profit full-spectrum social service agency.
• This position was located within the Quality Management Department, which provides consultation and
support to a wide range of social service programs.
• Prepared agendas, coordinated meetings, provided necessary resources and education on the Council on
Accreditation (COA) process. Presented pertinent information on COA expectations and timelines at
meetings with all levels of agency management and employees.
• Reviewed accreditation deliverables for quality and assigned areas of improvement as necessary to
ensure the agency meets standards stipulated by accreditation guidelines.
• Conducted meetings with senior leaders to ensure work plans are being followed and the agency is and
program/departments were on track to meet accreditation deliverables and timelines.
• Conducted trainings related to the accreditation process.
• Maintained organization of over 1,000 documents from various programs and departments. Oversaw
quality standards and uploaded documents to online system according to guidelines established by the
accrediting organization.
• Coordinated, facilitated and oversaw all preparation for site visits from accrediting body representatives.
Family Service Rhode Island, Providence, RI 2014
Project Director Full Service Community Schools
• Advanced the Providence Full Service Community Schools Initiative through identifying funding
opportunities. Prepared funding applications and maintained sustainability with partner agencies and the
Providence School District.
• Created and monitored performance management strategies for student and family outcomes, promoting
shared accountability between partners and schools.
• Oversaw and convened the Evaluation Advisory Board use of Youth Services data.
• Created strategies based on the goals of school improvement and benchmarks set by the partners of Full
Service Community Schools.
• Established and maintained relationships between Children’s Youth Cabinet, Providence School
District, Dorcas International, Capitol Good Fund, YMCA and Family Service Rhode Island to advance
the Full Service Schools initiative.
  3	
  
Nickerson Community Center, Providence, RI 2013 - 2014
Nickerson Community Center is a nonprofit, multifaceted social service agency located in the Olneyville
section of Providence, Rhode Island. Nickerson has evolved to meet the changing needs of our community,
implementing and sustaining a wide array of comprehensive programs for individuals and families
including: Veterans Home for over 60 veterans who were homeless, Food bank and Clothing bank,
Childcare Center with Head Start programs, youth programs and community access programs.
Director of Operations
• Managed the health, welfare and safety of children and adolescent clients of Veterans Programs,
Afterschool Programs, Food Bank and Clothing Bank including a Supportive Housing Program serving
families who were once homeless.
• Managed all residential business operation functions including finance, administration and HR functions
with a $2 million budget.
• Identified and engaged all new business development ventures by evaluating, planning, risk assessment
and cost benefit analyses, scheduling, ensuring efficiency within budget requirements, resource
allocation, strategic and tactical planning.
• Launched and cultivated productive relationships with client referral sources including the Rhode Island
Department of Children and Family,	
  Olneyville Housing Authority, Urban Arts, PASA. Provided
innovative support solutions for clients and oversaw positive collaboration with the Providence School
System.
• Provided professional insight and direction as a strategic member of the Agency Leadership Team with
responsibility for oversight of business operation functions including finance, administration, and HR
• Envisioned with a consultant Nickerson Community Center website and logo creating more up to date
branding.
Child and Family, Middletown RI 2009 - 2011
Child & Family is the largest and most comprehensive social service provider in Newport County, and one
of the largest in the State of Rhode Island. Child & Family is the lead agency for the Rhode Island Care
Management Network, which was selected by the Rhode Island Department of Children, Youth and Families
to serve as one of two statewide Family Care Networks for the Rhode Island System of Care for children and
families. With state-of-the-art Community Centers in both Middletown and Providence, Child & Family
provides important services and programs to thousands of children, teens, families and elders each year.
Vice President 2009 - 2011
• Managed the health, welfare, and safety of children and adolescent clients of 13 COA accredited
Residential Treatment Programs including a Supportive Housing Program serving women and their
children who were once homeless.
• Managed all residential business operation functions including finance, administration and HR functions
with a $5 million budget.
• Identified and engaged all new business development ventures by evaluating, planning, risk assessment
and cost benefit analyses, scheduling, ensuring efficiency within budget requirements, resource
allocation, strategic and tactical planning.
• Launched and cultivated productive relationships with client referral sources including the Rhode Island
Department of Children and Family, foundations for the homeless, veterans associations, East Bay
school systems, Newport County non-profit partners and Newport county business owners.
• Provide professional insight and direction as a strategic member of the Agency Leadership Team.
• Collaborated with Salve Regina University to secure Father Gregory Boyle, Director of Homeboy
Industries, to provide a convocation address and participate in a highly successful fundraising event.
  4	
  
Wayside Youth and Family Support Network, Framingham, MA 2003 - 2009
Wayside began in 1977 when a group of citizens formed one of the first residences in New England for
runaway and homeless youth—Harbinger House Edgell. Wayside network has incorporated a number of
long-standing, local community organizations that promotes family and health. Wayside moved 6 community
based residential programs onto a state of the art Campus in 2009. The campus expanded residential care
and a 766 school and a day treatment center serving 100 youth daily. Wayside is one of Massachusetts’
most respected child and family serving agencies.
Residential Intake Director 2009
• Launched the Residential campus increasing census, resulting in 84% increase in the first 6 months of
opening.
• Developed and managed the health, welfare, education (Residential Day School) and safety of
adolescent clients of this COA accredited 14 acre campus.
• Directed all residential business operation functions including finance, administration and HR functions
for 200+ clients.
• Managed all business development by evaluating, planning, risk assessment and cost benefit analyses,
scheduling, ensuring efficiency within budget requirements, resource allocation, and strategic and
tactical planning for all new business development ventures.
• Developed a system to track overtime costs in residential programs, creating a relief pool that saved the
agency $100k in overtime costs.
• Built strategic relationships with hospitals and other service providers to increase census and set tone of
positive service for a residential campus.
• Researched best practice for GLBTQQ youth in residential care and innovated safe healthy services
specific to this underserved population allowing Wayside to be the first residential campus in
Massachusetts to specifically serve transgender youth population under the best practice guidelines
listed by Child Welfare League of America.
• Designed a highly effective business and marketing plan that enhanced the branding, image and
reputation of the program.
• Generated ongoing public relations commitments and marketing efforts. Built strategic relationships
working closely with media relations to ensure the appropriate key talking points were communicated to
the media and policy makers as well as stakeholders.
• Identified fundraising opportunities including all aspects of an annual fundraising gala event and
committee organization.
• Teamed with others to implement a capital campaign to raise $12 million dollars to build campus’ main
building
• Developed and cultivated productive relationships with client referral sources including Department of
Children and Family in Massachusetts, Maine, and Connecticut, Department of Mental Health,
Framingham Police Department, Framingham Town Manager, Framingham Neighborhood Association
and Psych Emergency services across the state of Massachusetts.
• Managed the logistics of mergers with other residential programs, of major building renovations and of
campus capital projects.
Wayside Day Center, Framingham, MA
Program Director 2007 - 2009
• Coordinated full spectrum of partial hospitalization program, providing services to approximately 30
adolescents
• Provided efficient administration of $1 million budget and provided strategic direction to
multidisciplinary staff team including a clinical psychiatrist, psychologists and educators, and a milieu
of other staff members
• Initiated and led highly successful education programs including seminars and public speaking on topics
including GLBTQ Youth, Crisis Prevention and Understanding Youth with Trauma at NAMI -
  5	
  
(National Association of Mentally Ill), psychiatric emergency facilities, and the Framingham Police
department.
• Acquired the opportunity to represent Wayside at two major conferences: the Child Welfare League and
Council on Accreditation (COA)
• Lead Diversity Committee in charge of promoting issues of cultural, sexual, and gender identity via
oversight of three large residential trainings one with Charlie Applestein author of “No Such Thing as A
Bad Kid”
Program Director, Summer Program 2007 - 2008
• Developed and Implemented all aspects of hiring and operation of a Girls Summer Program serving an
additional 20 clients in addition to performing tasks as Program Director.
Harbinger House (Edgell, now part of the Wayside Campus), Framingham, MA
Program Director 2003 - 2007
• Administered $1 million budget for a non-profit agency and implemented training on non-violent crisis
intervention, boundaries, and strength-based interventions
• Served as key contributor in the development and implementation of clinical plan to enhance therapeutic
value .
• Generated and interpreted statistics and processes involved in programs enabling the agency to become
the leading provider in the Massachusetts procurement process for child care programs
• Delivered successful presentations for several conferences nationally with topics, including career
ladder and employee retention.
Eliot Community Services, Lexington, MA 2002 - 2003
Eliot Community Human Services is a private, non-profit human services organization providing services
for people of all ages throughout the Commonwealth of Massachusetts. A continuum of services includes
diagnostic evaluation, twenty-four hour emergency services, and crisis stabilization, outpatient and court
mandated substance abuse services, individual, group and family outpatient counseling, early intervention,
specialized psychological testing, day, residential, social and vocational programs. The residential
programs are youth programs for youth incarcerated by Department of Youth Services.
Assistant Director 2002 - 2003
• Oversaw 36 bed staff secure facility for youth involved with Department of Corrections.
• Supervised and scheduled residential staff of 30
• Conceived and created interventions and behavior plans with an understanding of mental health needs
of youth in the Department of Youth Services (youth at risk of training school) system
• Assisted in quality management and car coordination for all residential youth.
• Regular case planning with DYS, youth, program team and families of youth for successful discharge.
Concern for Durham, Durham, NC 2001 - 2002
Concern of Durham, Inc. provides an array of community-based residential treatment services and
independent living programming for adolescents and young adults with emotional and/or behavioral
problems. Services includes, level 3 residential treatment facilities called Greenhouse for Boys and
Greenhouse for Girls for youth ages 12-19 based in Durham, Triangle Youth Services which include a level
2 therapeutic and family foster care program for youth aged 12-19.
Program Manager
• Provided individual and clinical supervision to residential staff.
• Guided programs in designing and developing projects through ensuring treatment goals were met for
youth and their families.
  6	
  
• Collaborated with another clinician to create a summer camp program for 16 residential youth and 10
day youth for the summer.
NAFI Stepping Stone Program, Waterbury, CT 2000 - 2001
The Stepping Stone Program is a secure residential treatment program serving girls committed to the
Department of Children and Families. The program is specifically designed to meet the treatment, life skills,
gender, substance abuse, trauma, family and transitional needs of adolescent girls involved with the
Department of Children and Families.
Program Addictions Clinical Supervisor
• Spearheaded the development of a residential rehabilitation program serving youth with substance abuse
issues and reported findings to a federal grant.
• Trained and supervised staff providing direct-care services including case management, counseling,
crisis intervention, medication monitoring, documentation and development of individual rehabilitation
plans.
• Lead weekly staff meetings attended by the residential team, licensed therapists, psychiatrists, and
liaisons from the supported employment and life skills program.
• Lead provider meetings attended by family, treatment providers and other members of the multi-
disciplinary team to address treatment issues and improve coordination of care.
Liberation Meridian House 1999 - 2000
Liberation Programs was created in 1999 after the merger of three established Fairfield County, Conn.,
alcohol and drug abuse agencies. Liberation Programs, Meridian Council and Guenster Rehabilitation
Services had provided substance abuse prevention and treatment programs for almost three decades. The
partnership allows a continuum of care for folks who have been incarcerated and community based help to
allow for success in recovery.
Substance Abuse Clinician
• Provided counseling and recovery services to individuals and families.
• Provided intake and diagnostic assessments of new clients.
• Innovative program offering therapy for women with children under 3 years old leaving incarceration.
• Developed comprehensive and objective treatment plans and provided assessment reports to the courts
documenting client progress.
Clinical Internship
• Provided individual and group psychotherapy services to culturally-diverse adolescents, ages 12-18,
diagnosed with major psychiatric disorders, attention disturbances, anxiety, depression, and substance
abuse. Provided counseling to the adolescents’ families.
• Collaborated with treatment team of clinical social workers, psychiatrists, psychologists, and
rehabilitation counselors to develop individualized treatment plans.
• Led daily psychotherapy groups using multi-modal approaches: cognitive therapy, dialectical behavioral
therapy, psycho-educational, and expressive arts.
SLS - Supervised Lifestyles Inc, Brewster, NY 1996 - 2000
Supervised Lifestyles Inc located in Brewster, NY. The program focused on the evaluation, prevention,
diagnosis, and treatment of mental, emotional and behavioral health issues for adult clients. The agency
used psychotherapy and other counseling skills to improve emotional and mental health. This program is
now closed.
  7	
  
Clinician 1999 - 2000
• Creatively instituted clinically sound treatment services based on client needs and treatment plans.
• Co-created an Addiction and Axis II program that involved individual home work and group therapy.
• Advanced the treatment system via groups run such as relapse prevention, substance abuse, twelve step
groups along with skill based and therapeutic group therapy for clients with personality disorders.
• Ability to respond to a range of clients’ needs using differential diagnoses and treatment approaches
such as DBT skills, CBT skills, Solution Oriented therapy and Motivational Interviewing.
• On call to clinical group of youth diagnosed with substance abuse and/or Axis II diagnosis used crisis
intervention services
Residential Counselor 1996- 2000
• Taught residents skills to perform daily-living activities independently.
• Coordinated several educational and recreational events for residents.
• Maintained relationships with and provided feedback to family members of residents.
• Monitored activities of residents and engaged them in treatment.
CONSULTING: 2011-2015
In 2011, I founded Moxie Consulting through which I continue to provide training and education for
community organizations, agencies, non-profits and schools on topics and issues such as Strength Based
Practice, cultural competence, team building, social equity and GLBTQQ safe spaces.
Mission Statement: I believe our communities and schools are the center of fostering trusting, intentional
relationships and partnerships that build the capacity of adults and youth to have shared responsibility in
co-creating communities where youth, adults and families thrive. This involves a shared vision where
everyone has a voice and everyone invests in connection, mutual understanding and contributing to serving
our world.
Nowell Leadership Academy 2013 - 2015
• Regularly meet with school administrators, educators and teaching partners to offer teambuilding
activities and strategies for creating a positive work culture.
• Offered guidance and solution thinking for improving and maintaining positive school culture.
• Offered training and education for educators, managers and administrators in Strength Based
Practice, Cultural Competence and insight into issues and behavior planning for underserved youth
and youth who have experienced trauma.
Workshops and training provided:
Strength Based Interventions: supports educators and staff in serving youth in a way that sets
everyone up for successful results. Emphasizes strength building rather than flaw fixing and uses
combinations of strengths based practice, resiliency, and solution-focused therapy. This approach is
designed to help team members respond to clients or students rather than react.
Behavior Planning for Underserved Youth and Youth who have had Trauma: Outlines three
“magic pieces” to working with youth who have been labeled “at- risk” “urban” “disturbed” etc:
1) Understand culture with a commitment to learning the world-view of the youth.
2) Develop true rapport with youth based in what is strong in them, not what is “wrong” in them.
3) Help create behavior plans that offer support, promote self-soothing and build life skills that
youth can use to create and maintain positive healthy lives.
Institutionalizing Cultural Knowledge and Adapting to Diversity: Inspire culturally sensitive an
competent professionals and institutions to take a step further by normalizing and assimilating
cultural knowledge so they can successfully support diversity and better serve diverse populations.
  8	
  
Rhode Island Coalition Against Domestic Violence 2012
Workshops/training provided:
• Strength Based Interventions (see outline above.)
Roosevelt Leadership Academy 2011
Workshops/training provided:
• Helped establish a positive culture for a new school serving youth from different countries
• Led several days of Strength Based Interventions (outline above.)
• Conducted Equity Training & Cultural Competence (outline above.)
• Brought staff and youth new to the school to Camp Little Notch in Fort Ann, NY and led new
student orientation.
• Offered teambuilding activities and strategies for creating and maintaining a positive work culture.
EDUCATION
MASTER OF ARTS IN MARRIAGE AND FAMILY THERAPY - 2001
Fairfield University, Fairfield, CT
BACHELOR OF ARTS IN PSYCHOLOGY AND ENGLISH - 1996
Western Connecticut State University, Danbury, CT
ADDITIONAL PROFESSIONAL DEVELOPMENT
Performance Evaluation Training (2005)
Interviewing Skills for Managers (2005)
Training in Strength Based Solutions Training for Trainers Charlie Applestien (2006)
Leadership Training How to Lead & Be Followed (2006)
Progressive Discipline (2006) Motivational Interviewing (2008, 2009)
“My Life My Choice: Preventing Sexual Exploitation among Adolescent Girls” (2006 & 2011)
Interventions for Self-Injury by Barry Walsh (2005)
GLBTQ Clients & Families by Colby Berger (2006)
Cultural Competence Series of Trainings by Amy Stickles (2007)
RECENT COMMUNITY SERVICE
• Social Equity Advisory Committee for Rhode Island State Planning Committee (2011-Present)
• President of the Board, Friends of Camp Little Notch in Fort Ann, NY (2012-2013)
• Volunteer, Friends of Camp Little Notch in Fort Ann, NY (2010-2013)
	
  

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AEF.Hogarth-Resume-04-2016

  • 1.   1   Amy E. Feucht Hogarth 47 Lancaster Street Providence, RI 02906 508. 808. 3910 AEFHogarth@gmail.com PROFILE A highly skilled senior-level administrator with an extensive background in the development of creative programs that provide clients with outstanding personal and clinical care. An accomplished, team-oriented and dedicated professional with demonstrated abilities in program and finance management. Proven ability to recruit, guide and inspire outstanding employees. Successful record of fundraising through grant writing and other strategic activities. Demonstrated expertise in establishing and maintaining long-term partnerships and relationships with individuals and organizations of diverse cultures. An innovative, articulate communicator and strategic thinker, equipped with excellent troubleshooting skills essential to identifying problems and implementing cost-effective solutions. PROFESSIONAL COMPETENCIES Organizational Development Program Planning and Implementation Management and Budgeting Event Coordination and Fundraising Public Relations and Community Outreach Operational and Fiscal Management Staff Supervision and Empowerment Cross-cultural Awareness EXECUTIVE EXPERIENCE Wayside Youth and Family Support Network, Framingham, MA 2015 - present Wayside began in 1977 when a group of citizens formed one of the first residences in New England for runaway and homeless youth—Harbinger House Edgell. Wayside network has incorporated a number of long-standing, local community organizations that promotes family and health. Wayside moved 6 community based residential programs onto a state of the art Campus in 2009. The campus expanded residential care and a 766 school and a day treatment center serving 100 youth daily. Wayside is one of Massachusetts’ most respected child and family serving agencies. Clinician for LGBTQI Youth & their families • Deliver in-home or in-office services to LGBTQI youth clients and their families • Provide therapeutic interventions to the identified client in order to enhance and foster the client’s optimal functioning and interactions in the home and community. • Educate and intervene with best practice for LGBTQI youth in offering affirming space and techniques for positive self-regard. • Work cooperatively with treatment team members and the family in the provision of services to meet the goals developed in the Person Centered Plan. Talent Acquisition Manager • Coach leaders on best practices for hiring talent aligned with position qualifications and organizational needs. • Create strategy design and execution for “next practice” talent acquisition and recruitment. • Elevate skills and effectiveness of internal recruitment and hiring managers to source, screen and hire the right talent including a focus on diversity candidates. • Partnering on employee onboarding with Talent and Workforce Development and HRVP business leads to create and sustain an effective process with success measures. • Identify, build and sustain technology for best practice talent acquisition and recruitment.
  • 2.   2   • Identify and ensure the use of sourcing strategies for diverse candidate audiences. • Show accountability by building and reporting on measures and outcomes for continuous improvement in recruitment processes, hiring decisions and quality of hire. • Position talent acquisition to provide positive candidate experiences and a sustainable pipeline of talent for key positions. Responsible for the following goals on the Wayside strategic plan: • Wayside will expand our ability to service diverse populations by increasing bilingual and bicultural capacity across all programs. • Wayside will develop our expertise and clinical staff to be a significant resource for LGBTQ youth and families. Family Service Rhode Island, Providence, RI 2014- 2015 Established in 1892, FSRI is one of the oldest and largest non-profit human service agencies in Rhode Island. Offices are located in Providence, with children's residential treatment facilities in Smithfield, North Smithfield, and East Providence. FSRI is accredited by the Council on Accreditation, and state licensed for behavioral health services and substance abuse treatment. FSRI is also state-certified and state-contracted to provide a wide variety of developmental and mental health services for children and adults of all ages, and holds a dual license for special and regular education. Director of Regulatory Compliance 2014 • Performed a broad spectrum of duties related to monitoring and administering all activities ensuring regulatory compliance for a large non-profit full-spectrum social service agency. • This position was located within the Quality Management Department, which provides consultation and support to a wide range of social service programs. • Prepared agendas, coordinated meetings, provided necessary resources and education on the Council on Accreditation (COA) process. Presented pertinent information on COA expectations and timelines at meetings with all levels of agency management and employees. • Reviewed accreditation deliverables for quality and assigned areas of improvement as necessary to ensure the agency meets standards stipulated by accreditation guidelines. • Conducted meetings with senior leaders to ensure work plans are being followed and the agency is and program/departments were on track to meet accreditation deliverables and timelines. • Conducted trainings related to the accreditation process. • Maintained organization of over 1,000 documents from various programs and departments. Oversaw quality standards and uploaded documents to online system according to guidelines established by the accrediting organization. • Coordinated, facilitated and oversaw all preparation for site visits from accrediting body representatives. Family Service Rhode Island, Providence, RI 2014 Project Director Full Service Community Schools • Advanced the Providence Full Service Community Schools Initiative through identifying funding opportunities. Prepared funding applications and maintained sustainability with partner agencies and the Providence School District. • Created and monitored performance management strategies for student and family outcomes, promoting shared accountability between partners and schools. • Oversaw and convened the Evaluation Advisory Board use of Youth Services data. • Created strategies based on the goals of school improvement and benchmarks set by the partners of Full Service Community Schools. • Established and maintained relationships between Children’s Youth Cabinet, Providence School District, Dorcas International, Capitol Good Fund, YMCA and Family Service Rhode Island to advance the Full Service Schools initiative.
  • 3.   3   Nickerson Community Center, Providence, RI 2013 - 2014 Nickerson Community Center is a nonprofit, multifaceted social service agency located in the Olneyville section of Providence, Rhode Island. Nickerson has evolved to meet the changing needs of our community, implementing and sustaining a wide array of comprehensive programs for individuals and families including: Veterans Home for over 60 veterans who were homeless, Food bank and Clothing bank, Childcare Center with Head Start programs, youth programs and community access programs. Director of Operations • Managed the health, welfare and safety of children and adolescent clients of Veterans Programs, Afterschool Programs, Food Bank and Clothing Bank including a Supportive Housing Program serving families who were once homeless. • Managed all residential business operation functions including finance, administration and HR functions with a $2 million budget. • Identified and engaged all new business development ventures by evaluating, planning, risk assessment and cost benefit analyses, scheduling, ensuring efficiency within budget requirements, resource allocation, strategic and tactical planning. • Launched and cultivated productive relationships with client referral sources including the Rhode Island Department of Children and Family,  Olneyville Housing Authority, Urban Arts, PASA. Provided innovative support solutions for clients and oversaw positive collaboration with the Providence School System. • Provided professional insight and direction as a strategic member of the Agency Leadership Team with responsibility for oversight of business operation functions including finance, administration, and HR • Envisioned with a consultant Nickerson Community Center website and logo creating more up to date branding. Child and Family, Middletown RI 2009 - 2011 Child & Family is the largest and most comprehensive social service provider in Newport County, and one of the largest in the State of Rhode Island. Child & Family is the lead agency for the Rhode Island Care Management Network, which was selected by the Rhode Island Department of Children, Youth and Families to serve as one of two statewide Family Care Networks for the Rhode Island System of Care for children and families. With state-of-the-art Community Centers in both Middletown and Providence, Child & Family provides important services and programs to thousands of children, teens, families and elders each year. Vice President 2009 - 2011 • Managed the health, welfare, and safety of children and adolescent clients of 13 COA accredited Residential Treatment Programs including a Supportive Housing Program serving women and their children who were once homeless. • Managed all residential business operation functions including finance, administration and HR functions with a $5 million budget. • Identified and engaged all new business development ventures by evaluating, planning, risk assessment and cost benefit analyses, scheduling, ensuring efficiency within budget requirements, resource allocation, strategic and tactical planning. • Launched and cultivated productive relationships with client referral sources including the Rhode Island Department of Children and Family, foundations for the homeless, veterans associations, East Bay school systems, Newport County non-profit partners and Newport county business owners. • Provide professional insight and direction as a strategic member of the Agency Leadership Team. • Collaborated with Salve Regina University to secure Father Gregory Boyle, Director of Homeboy Industries, to provide a convocation address and participate in a highly successful fundraising event.
  • 4.   4   Wayside Youth and Family Support Network, Framingham, MA 2003 - 2009 Wayside began in 1977 when a group of citizens formed one of the first residences in New England for runaway and homeless youth—Harbinger House Edgell. Wayside network has incorporated a number of long-standing, local community organizations that promotes family and health. Wayside moved 6 community based residential programs onto a state of the art Campus in 2009. The campus expanded residential care and a 766 school and a day treatment center serving 100 youth daily. Wayside is one of Massachusetts’ most respected child and family serving agencies. Residential Intake Director 2009 • Launched the Residential campus increasing census, resulting in 84% increase in the first 6 months of opening. • Developed and managed the health, welfare, education (Residential Day School) and safety of adolescent clients of this COA accredited 14 acre campus. • Directed all residential business operation functions including finance, administration and HR functions for 200+ clients. • Managed all business development by evaluating, planning, risk assessment and cost benefit analyses, scheduling, ensuring efficiency within budget requirements, resource allocation, and strategic and tactical planning for all new business development ventures. • Developed a system to track overtime costs in residential programs, creating a relief pool that saved the agency $100k in overtime costs. • Built strategic relationships with hospitals and other service providers to increase census and set tone of positive service for a residential campus. • Researched best practice for GLBTQQ youth in residential care and innovated safe healthy services specific to this underserved population allowing Wayside to be the first residential campus in Massachusetts to specifically serve transgender youth population under the best practice guidelines listed by Child Welfare League of America. • Designed a highly effective business and marketing plan that enhanced the branding, image and reputation of the program. • Generated ongoing public relations commitments and marketing efforts. Built strategic relationships working closely with media relations to ensure the appropriate key talking points were communicated to the media and policy makers as well as stakeholders. • Identified fundraising opportunities including all aspects of an annual fundraising gala event and committee organization. • Teamed with others to implement a capital campaign to raise $12 million dollars to build campus’ main building • Developed and cultivated productive relationships with client referral sources including Department of Children and Family in Massachusetts, Maine, and Connecticut, Department of Mental Health, Framingham Police Department, Framingham Town Manager, Framingham Neighborhood Association and Psych Emergency services across the state of Massachusetts. • Managed the logistics of mergers with other residential programs, of major building renovations and of campus capital projects. Wayside Day Center, Framingham, MA Program Director 2007 - 2009 • Coordinated full spectrum of partial hospitalization program, providing services to approximately 30 adolescents • Provided efficient administration of $1 million budget and provided strategic direction to multidisciplinary staff team including a clinical psychiatrist, psychologists and educators, and a milieu of other staff members • Initiated and led highly successful education programs including seminars and public speaking on topics including GLBTQ Youth, Crisis Prevention and Understanding Youth with Trauma at NAMI -
  • 5.   5   (National Association of Mentally Ill), psychiatric emergency facilities, and the Framingham Police department. • Acquired the opportunity to represent Wayside at two major conferences: the Child Welfare League and Council on Accreditation (COA) • Lead Diversity Committee in charge of promoting issues of cultural, sexual, and gender identity via oversight of three large residential trainings one with Charlie Applestein author of “No Such Thing as A Bad Kid” Program Director, Summer Program 2007 - 2008 • Developed and Implemented all aspects of hiring and operation of a Girls Summer Program serving an additional 20 clients in addition to performing tasks as Program Director. Harbinger House (Edgell, now part of the Wayside Campus), Framingham, MA Program Director 2003 - 2007 • Administered $1 million budget for a non-profit agency and implemented training on non-violent crisis intervention, boundaries, and strength-based interventions • Served as key contributor in the development and implementation of clinical plan to enhance therapeutic value . • Generated and interpreted statistics and processes involved in programs enabling the agency to become the leading provider in the Massachusetts procurement process for child care programs • Delivered successful presentations for several conferences nationally with topics, including career ladder and employee retention. Eliot Community Services, Lexington, MA 2002 - 2003 Eliot Community Human Services is a private, non-profit human services organization providing services for people of all ages throughout the Commonwealth of Massachusetts. A continuum of services includes diagnostic evaluation, twenty-four hour emergency services, and crisis stabilization, outpatient and court mandated substance abuse services, individual, group and family outpatient counseling, early intervention, specialized psychological testing, day, residential, social and vocational programs. The residential programs are youth programs for youth incarcerated by Department of Youth Services. Assistant Director 2002 - 2003 • Oversaw 36 bed staff secure facility for youth involved with Department of Corrections. • Supervised and scheduled residential staff of 30 • Conceived and created interventions and behavior plans with an understanding of mental health needs of youth in the Department of Youth Services (youth at risk of training school) system • Assisted in quality management and car coordination for all residential youth. • Regular case planning with DYS, youth, program team and families of youth for successful discharge. Concern for Durham, Durham, NC 2001 - 2002 Concern of Durham, Inc. provides an array of community-based residential treatment services and independent living programming for adolescents and young adults with emotional and/or behavioral problems. Services includes, level 3 residential treatment facilities called Greenhouse for Boys and Greenhouse for Girls for youth ages 12-19 based in Durham, Triangle Youth Services which include a level 2 therapeutic and family foster care program for youth aged 12-19. Program Manager • Provided individual and clinical supervision to residential staff. • Guided programs in designing and developing projects through ensuring treatment goals were met for youth and their families.
  • 6.   6   • Collaborated with another clinician to create a summer camp program for 16 residential youth and 10 day youth for the summer. NAFI Stepping Stone Program, Waterbury, CT 2000 - 2001 The Stepping Stone Program is a secure residential treatment program serving girls committed to the Department of Children and Families. The program is specifically designed to meet the treatment, life skills, gender, substance abuse, trauma, family and transitional needs of adolescent girls involved with the Department of Children and Families. Program Addictions Clinical Supervisor • Spearheaded the development of a residential rehabilitation program serving youth with substance abuse issues and reported findings to a federal grant. • Trained and supervised staff providing direct-care services including case management, counseling, crisis intervention, medication monitoring, documentation and development of individual rehabilitation plans. • Lead weekly staff meetings attended by the residential team, licensed therapists, psychiatrists, and liaisons from the supported employment and life skills program. • Lead provider meetings attended by family, treatment providers and other members of the multi- disciplinary team to address treatment issues and improve coordination of care. Liberation Meridian House 1999 - 2000 Liberation Programs was created in 1999 after the merger of three established Fairfield County, Conn., alcohol and drug abuse agencies. Liberation Programs, Meridian Council and Guenster Rehabilitation Services had provided substance abuse prevention and treatment programs for almost three decades. The partnership allows a continuum of care for folks who have been incarcerated and community based help to allow for success in recovery. Substance Abuse Clinician • Provided counseling and recovery services to individuals and families. • Provided intake and diagnostic assessments of new clients. • Innovative program offering therapy for women with children under 3 years old leaving incarceration. • Developed comprehensive and objective treatment plans and provided assessment reports to the courts documenting client progress. Clinical Internship • Provided individual and group psychotherapy services to culturally-diverse adolescents, ages 12-18, diagnosed with major psychiatric disorders, attention disturbances, anxiety, depression, and substance abuse. Provided counseling to the adolescents’ families. • Collaborated with treatment team of clinical social workers, psychiatrists, psychologists, and rehabilitation counselors to develop individualized treatment plans. • Led daily psychotherapy groups using multi-modal approaches: cognitive therapy, dialectical behavioral therapy, psycho-educational, and expressive arts. SLS - Supervised Lifestyles Inc, Brewster, NY 1996 - 2000 Supervised Lifestyles Inc located in Brewster, NY. The program focused on the evaluation, prevention, diagnosis, and treatment of mental, emotional and behavioral health issues for adult clients. The agency used psychotherapy and other counseling skills to improve emotional and mental health. This program is now closed.
  • 7.   7   Clinician 1999 - 2000 • Creatively instituted clinically sound treatment services based on client needs and treatment plans. • Co-created an Addiction and Axis II program that involved individual home work and group therapy. • Advanced the treatment system via groups run such as relapse prevention, substance abuse, twelve step groups along with skill based and therapeutic group therapy for clients with personality disorders. • Ability to respond to a range of clients’ needs using differential diagnoses and treatment approaches such as DBT skills, CBT skills, Solution Oriented therapy and Motivational Interviewing. • On call to clinical group of youth diagnosed with substance abuse and/or Axis II diagnosis used crisis intervention services Residential Counselor 1996- 2000 • Taught residents skills to perform daily-living activities independently. • Coordinated several educational and recreational events for residents. • Maintained relationships with and provided feedback to family members of residents. • Monitored activities of residents and engaged them in treatment. CONSULTING: 2011-2015 In 2011, I founded Moxie Consulting through which I continue to provide training and education for community organizations, agencies, non-profits and schools on topics and issues such as Strength Based Practice, cultural competence, team building, social equity and GLBTQQ safe spaces. Mission Statement: I believe our communities and schools are the center of fostering trusting, intentional relationships and partnerships that build the capacity of adults and youth to have shared responsibility in co-creating communities where youth, adults and families thrive. This involves a shared vision where everyone has a voice and everyone invests in connection, mutual understanding and contributing to serving our world. Nowell Leadership Academy 2013 - 2015 • Regularly meet with school administrators, educators and teaching partners to offer teambuilding activities and strategies for creating a positive work culture. • Offered guidance and solution thinking for improving and maintaining positive school culture. • Offered training and education for educators, managers and administrators in Strength Based Practice, Cultural Competence and insight into issues and behavior planning for underserved youth and youth who have experienced trauma. Workshops and training provided: Strength Based Interventions: supports educators and staff in serving youth in a way that sets everyone up for successful results. Emphasizes strength building rather than flaw fixing and uses combinations of strengths based practice, resiliency, and solution-focused therapy. This approach is designed to help team members respond to clients or students rather than react. Behavior Planning for Underserved Youth and Youth who have had Trauma: Outlines three “magic pieces” to working with youth who have been labeled “at- risk” “urban” “disturbed” etc: 1) Understand culture with a commitment to learning the world-view of the youth. 2) Develop true rapport with youth based in what is strong in them, not what is “wrong” in them. 3) Help create behavior plans that offer support, promote self-soothing and build life skills that youth can use to create and maintain positive healthy lives. Institutionalizing Cultural Knowledge and Adapting to Diversity: Inspire culturally sensitive an competent professionals and institutions to take a step further by normalizing and assimilating cultural knowledge so they can successfully support diversity and better serve diverse populations.
  • 8.   8   Rhode Island Coalition Against Domestic Violence 2012 Workshops/training provided: • Strength Based Interventions (see outline above.) Roosevelt Leadership Academy 2011 Workshops/training provided: • Helped establish a positive culture for a new school serving youth from different countries • Led several days of Strength Based Interventions (outline above.) • Conducted Equity Training & Cultural Competence (outline above.) • Brought staff and youth new to the school to Camp Little Notch in Fort Ann, NY and led new student orientation. • Offered teambuilding activities and strategies for creating and maintaining a positive work culture. EDUCATION MASTER OF ARTS IN MARRIAGE AND FAMILY THERAPY - 2001 Fairfield University, Fairfield, CT BACHELOR OF ARTS IN PSYCHOLOGY AND ENGLISH - 1996 Western Connecticut State University, Danbury, CT ADDITIONAL PROFESSIONAL DEVELOPMENT Performance Evaluation Training (2005) Interviewing Skills for Managers (2005) Training in Strength Based Solutions Training for Trainers Charlie Applestien (2006) Leadership Training How to Lead & Be Followed (2006) Progressive Discipline (2006) Motivational Interviewing (2008, 2009) “My Life My Choice: Preventing Sexual Exploitation among Adolescent Girls” (2006 & 2011) Interventions for Self-Injury by Barry Walsh (2005) GLBTQ Clients & Families by Colby Berger (2006) Cultural Competence Series of Trainings by Amy Stickles (2007) RECENT COMMUNITY SERVICE • Social Equity Advisory Committee for Rhode Island State Planning Committee (2011-Present) • President of the Board, Friends of Camp Little Notch in Fort Ann, NY (2012-2013) • Volunteer, Friends of Camp Little Notch in Fort Ann, NY (2010-2013)