1. ELANA KANGETHE
8040 Park Kansas City, MO 64132
Phone: 816-651-7196 E-Mail: elana.kangethe@gmail.com
Summary ofQualifications
Over twenty years of solid sales experience which includes field sales, inside sales, Director of Sales, Recruiting,
Hiring and Training of sales staff..
Work Experience
So Overjoyed Transportation
Director of Sales 2008-Present
Manage a branch of freight brokers and support staff in a fast-paced call center environment.
Assure all branch operational procedures are implemented and followed daily for busy freight brokerage
transportation company.
Lead initiative to recruit, train, hire and set up new freight brokerage firm in Los Angeles, CA
Overseen import and export shipments daily, worked with customs brokers and team daily.
Meet with potential clients and current customers nation-wide to assure account is serviced correctly.
Monitor and review freight agents monthly with one-on-one sessions to determine goals and objectives.
Develop training modules and M&P’s for various facets of branch operations- including but no limited to
sales, customer service, systems and administrative.
High-Tech Institute
College Recruiter 2006-2008
Recruited nation-wide high-school students to attend non- traditional technical colleges.
Awarded rookie of the year for top enrollments and, actual student starts.
Trained new employees on effectively building territory and, establishing high-school presentations.
Mary Kay Cosmetics 2002-2006
Sales Director
Promoted to sales director, only 2% of representatives obtain this accomplishment, Awarded prestigious-
Mary Kay car.
Successfully built and trained a sales team from the ground-up zero to 200 sales representatives..
Sprint 1996-2001
Team Leader Trainer
Supported two sales managers and eight –sales teams in very busy call center. Coaching, and training
representatives daily.
Implemented and developed New Hire “Boot Camp” training program.
Training courses included; sales,customer services, leadership, communication, and competitive knowledge.
