1. NGOC HUONGGIANGHO
0403434054. Email: huonggiangbsl@gmail.com
Professional Summary:
Australia Barista School _ trained Barista with wide range of coffeeand tea knowledge.
Overa year experienced barista with iced and blended coffeedrinks, preparing and serving food
in a fast-paced coffeeshop
Seeking position withopportunities for advancement.
Skills:
 Retail management
 High organised
 Quicklearner
 Self- motivated
 Flexible schedule
 Smoothies, iced drinks making
 Adapting and creative
 Cash handling
 Skilled- multi tasker
 Friendly outgoing personality
Work history:
Sweetcity café – Bankstown, N.S.W, 2200
Barista & kitchen hand- February, 2014 to May,2015
 Making all types of coffee, cocktails, smoothies, cold drinks, pizza and salads.
 Maintained and operated espresso machine, blender, coffee pots and other
equipment.
 Prepared all food orders within 4-5 mins, particular food such as pizza, salads
 Following approved procedures, specific methods that required quick prep time
 Working on cash register.
 Working under pressure.
D’roost Restaurant – Liverpool, N.S.W, 2170
Barista-November, 2014 to January,2015
 Making all types of coffee, cocktails, smoothies, cold drinks, pizza and salads.
 Maintained and operated espresso machine, blender, coffee pots and other
equipment.
 Following approved procedures, specific methods that required quick prep time
 Working on cash register.
 Working under pressure
Four Seasons Fish and Chips – Liverpool, N.S.W, 2170
Staff – August, 2013 to January, 2014
 Assisted customers with foodselection, inquiries and order customization requests.

2. NGOC HUONGGIANGHO
0403434054. Email: huonggiangbsl@gmail.com
 Asked open-ended questions to assess customer needs.
 Engaged with customers in a sincere and friendly manner.
 Working on cash register.
 Working under pressure
Sonkim Group_ Hochiminh City, Vietnam
Sale team leader – September, 2012 – January, 2013
 Greeted customers in a timely fashion while quickly determine their needs
 Giving merchandise based on customers ‘ needs and preferences
 Responded to customer questions and requests in a prompt and efficientmanner.
 Contacted to other stores locations to determine merchandise availability
 Engaged with customers in a sincere and friendly manner.
 Completed all stocking, cleaning and organising tasks in assigned sales area.
BlueseaLogisticsCo.,LTD _ HochiminhCity,Vietnam
Salemanager-September, 2008- August, 2012
 Communicated by email , verbal.
 Handling imported, exported or commercial and non- commercial shipments
 Responded to agents, customer questions and requests in a prompt and efficient manner
 Custom clearance
 Dealing withdifficultcustomers, custom officers,suppliers, foreign agents.
 Workwith deadlines
 Identified and qualified customers’ needs
 Working as a team and under pressure
Education:
[2013-2014]
English
Australia Centre for Education and
Training
[2014 – at present]
Business management
TAFE NSW
Short courses
[April 2013]
Barista Course National Certificate
Australian Barista School
http://www.australianbaristaschool.co
m.au/
[August 2014]
Responsible Service of Alcohol (RSA)
Responsible Gambling (RCG)
Sydney Bar School
http://www.sydneybarschool.com.au