This document is a resume for Cheeny Talucod Pascual applying for a job in hotel and restaurant services. It summarizes her work experience as a F&B Captain and Service Associate at St. Regis Doha hotel from 2013 to present. It also lists an on-the-job training course in housekeeping, front office, and food and beverage services from 2009 to 2010. Her resume highlights skills, education, and references that qualify her for work in hospitality.
1. Cheeny Talucod Pascual
Mobile : +974 3348 3951,+639 982135971
Email : Shinhailey2010@yahoo.com
Al Gharafa Doha,Qatar
ASSOCIATES IN HOTEL AND RESTAURANT SERVICES
To have a job that will not only commensurate to my field of study, but will also develop my
potential as productive individual promoting my self-growth and thus contributing to the progress and
achievement of the company vision and mission.
WORK EXPERIENCE
F&B Captain
St.Regis Doha (Opal by Gordon Ramsay) December 2013- up to present
Starwood Hotels and Resort
Job Description:
• Providing a warm welcome for customers.
• Receive food & drink orders & serve customer requests to the standards required.
• Serving dishes to customers at tables.
• Learning the names of & building relationships with regular customers.
• Ensure timely delivery of all food & beverage items to customers.
• Understand menu content and keeping up to date with any menu changes. Making
recommendations from the menu if requested.
• Answer guest queries in a polite and helpful manner.
• Clearing cutlery and dishes away from tables. Passing food orders through to the
kitchen staff promptly.
• Ensuring all hotel corridors are kept clear from rubbish, glassware and crockery.
• Full product knowledge of all menu items and hotel facilities and services.
• Check on customers asking if they are enjoying their meals and service.
• Ensuring the food service area is left clean and tidy once all the guests have left.
• Relaying, preparing and setting tables for the next guests.
2. • Looking after guests with special needs i.e. dietary requirements, allergies, mobility
etc..
Service Associates
St.Regis Doha (Opal by Gordon Ramsay) December 2012- December 2013
Starwood Hotels and Resort
Job Description:
• Providing a warm welcome for customers.
• Receive food & drink orders & serve customer requests to the standards required.
• Serving dishes to customers at tables.
• Learning the names of & building relationships with regular customers.
• Ensure timely delivery of all food & beverage items to customers.
• Understand menu content and keeping up to date with any menu changes. Making
recommendations from the menu if requested.
• Answer guest queries in a polite and helpful manner.
• Clearing cutlery and dishes away from tables. Passing food orders through to the
kitchen staff promptly.
• Ensuring all hotel corridors are kept clear from rubbish, glassware and crockery.
• Full product knowledge of all menu items and hotel facilities and services.
• Check on customers asking if they are enjoying their meals and service.
• Ensuring the food service area is left clean and tidy once all the guests have left.
• Relaying, preparing and setting tables for the next guests.
• Looking after guests with special needs i.e. dietary requirements, allergies, mobility
etc..
ON THE JOB TRAINING COURSE
Eurotel November 27, 2009 to February 17
,2010
Chino Roces corn.Arnaiz Ave.
Makati City
Housekeeping:
• Maintain a hotel's guest rooms when it comes to overall cleanliness.
3. • Responsible in vacuuming the carpets as well as changing a bed's linen.
• Taking dirty towels out of hotel rooms and equipping the room with fresh towels.
• Responsible for sweeping out a room's hardwood floor area as well as polishing it when
needed.
• Responsible for stripping dirty linen from hotel beds in order to clean them.
Front Office
• Responsible in welcoming the arriving guests.
• Providing information services.
• Receiving and processing reservations.
• Filling of the arrival and departure of register.
• Dealing with complaints and dealing them.
• Communication and coordination with other departments.
• Doing Check in and Check out.
F & B
• Greet customers.
• Escort them to seats and hand them menus.
• Take food and drink orders and explain menu items and specials.
• Serve food and beverages.
• Keep tables and dining areas clean and set for new diners.
SEMINARS ATTENDED AND RECOGNITION
• Fling Bar Services-Service Techniques,Salemanship and Product knowledge
St.Regis Doha Hotel
June 2014
• Hygiene – The Essential of Food and Safety (Level 1)
St. Regis Doha Hotel
October 23,2013
• Food and Beverage Star of the Month
Opal by Gordon Ramsey Restaurant
September 2013
4. • Certificate of Recognition – Time Out Doha
St. Regis Doha Hotel
2013
• Understanding Hospitality Business
Sitio Lucia, Pulong Buhangin , Sta. Maria Bulacan
September 24 – 25, 2007
SKILLS
• Highly self-motivated and ambitious.
• Able to work with limited supervision.
• Able to adapt to different cultures and working environments.
• Good in decision making, analytical, open minded, able to build excellent working
relationships with colleagues and clients.
EDUCATIONAL BACKGROUND
Tertiary : BULACAN POLYTECHNIC COLLEGE
Bulihan, Malolos Bulacan
Associate in Hotel & Restaurant Services
PERSONAL BACKGROUND
AGE : 22 YEARS OLD
DATE OF BIRTH : September 8, 1992
STATUS : Married
RELIGION : Roman Catholic
NATIONALITY : Filipino
LANGUAGE / DIALECT : Filipino, English
CHARACTER REFERENCE
• Ally Alladeen
Corporate Operation Manager (Bice international group)
+971 558248100
• Karla Delos Reyes