1. Neil McGroarty
4G Fergusson Road
CUMBERNAULD G67 1LR
01236 593 086
Mobile 07557655536
neilmcgroarty@outlook.com
Profile
Experienced Retail Manager currently working within the Tesco P.L.C group, with over 22 years
experience in the retail sector. A team player with strong interpersonal and communication skills, I also
work very well on my own. In addition I also have excellent organisational and time management skills.
Retail Management Experience: 22 years
Career Summary
Superdrug Stores Kirkintilloch Branch Assistant Manager Oct 1994 – Nov 1995
Superdrug Stores Maryhill Branch Store Manager Nov 1995 – Apr 1996
Superdrug Stores Cumbernauld Branch Store Manager Apr 1996 – Jan 2000
Lord Nelson Bar/Restaurant Gibraltar Bar Manager Mar 2000 – Jun 2000
The Killick Wine Bar Gibraltar Manager Jun 2000 – Jan 2001
Superdrug Stores Cumbernauld Branch Store Manager Feb 2001 – Aug 2006
Tesco Stores Coatbridge Home & Health Manager Sept 2006 – Aug 2009
Electrical & Entertainment Manager
Tesco Stores Cumbernauld Events then Home Shopping Aug 2009 – Dec 2015
currently Non Food Night Manager
Tesco Stores Airdrie Grocery and GM Team manager Dec 2015 _ Present
currently Phoneshop Sales Manager
Training Summary
• Train the Trainer
• Presentation skills
• Sponsor Management
• Stock-take Management
• Management Development
• Coaching For Change
• Staff Induction
• Understanding disciplinary procedures
• I have been on over 15 training courses on various subjects with Tesco most recently
connecting with Customers
Education
St Ninian’s High School, Kirkintilloch Aug 1987 - Jun 1993
University Of Strathclyde Sep 1993 – May 1995

2. Qualifications
Standard Grade Examination Awards – June 1991
• Chemistry 2
• Computing Studies 4
• English 2
• French 4
• Geography 2
• Physics 1
• Mathematics 1
Higher Grade Examination Results – June 1992
• Chemistry ( Revised ) B
• English C
• Geography C
• Physics ( Revised ) B
• Mathematics B
Certificate of Sixth Year Studies Awards – June 1993
• Mathematics Paper 1 D
• Strathclyde University BSc Computer Science Passed all first year subjects
Experience
Current Job Title: Phoneshop Sales Manager
Duties: Working as part of a store and area team, I am responsible for setting business targets and
goals, and for delivering results. Using the strengths of every team member I must plan, organise and
follow-up all activities to ensure that my business achieves its aims. I am therefore also involved in
identifying shortfalls, reasons for these and developing sound solutions. I am actively involved in store
meetings and presentations, merchandising, Duty Management, new management training, stocktaking,
promotion set-up and business planning.
At department level, leading a team of six colleagues, my roles and responsibilities are much
more varied. Amongst my more vital roles are …
• Recruitment, induction, training, ongoing coaching and retention of all new team members,
• Planning, organising and conducting staff meetings,
• Completing staffing schedules at least 8 weeks in advance and forecasting payroll spend
in line with agreed budgets,
• Ensuring complete, daily legal compliance with all aspects of Health & Safety,
• Role modeling market leading customer service standards,
• Dealing with any security and personnel issues,
• Promptly and professionally dealing with customer complaints and issues,
• Controlling levels of stock holding and availability in addition to stock handling and
ordering,
• Supporting the store manager with achieving realistic business targets, including the
control of store KPI's, and
• All other related administrative duties.
On a personal level I enrolled in the company management development program, and completed
courses on staff induction, coaching for change, understanding disciplinary procedures, train the trainer,
presentation skills, stock-take management, management development and sponsor management
workshop to name but a few. These courses are designed to enable me to present workshops and
learning programs to new employees and also to take on the responsibility of managing and executing
induction and basic training of those new starters

3. I hope the above information meets your specifications and would welcome the opportunity of
an interview at which we could discuss my suitability for employment within your organisation.