Chris Brown is currently a Replenishment Manager at B&Q Stores in Cribbs Causeway. He has over 20 years of experience in retail management, merchandising, and store operations. His previous roles include Merchandising Manager at Somerfield Stores Ltd/Co-Operative Stores, Store Manager at Somerfield Stores Ltd, and Store Manager at Thresher Wine Shops. He has qualifications in viticulture, wine studies, and various computer/software skills relevant to retail operations and merchandising.

1. CURRICULUM VITAE
CHRIS BROWN
16 NEWLAND WALK
WITHYWOOD
BRISTOL BS13 9DZ
Tel: 0117 9148646 (Home); 07872801404 (Mobile)
Current Employment
Replenishment Manager
B&Q Stores Cribbs Causeway
November 2011 to Present
Managing a team of 17 people to ensure all daily deliveries are managed, to implement all new
Range Review activities and work closely with the Store Manager & Stock Manager in delivering
Shrinkage budget by period.
• Managing and leading a team while successfully delivering targets and key performance indicators
• Maintaining operational basic standards to ensure an effective and safe environment
• Recruiting, inducting and developing team members by making use of tools available
• Effectively deploying a team or resource to deliver exceptional customer service and meet the needs
of the business
• Communicating in a way that balances talking and listening, is simple and clear, confidently
challenge, negotiate and influence decision makers and shares ideas and information with others
• Leading others through the setting of clear objectives, conducting performance conversations, being
recognised as a positive role model, adapting leadership to suit individual needs and encouraging the
active involvement of others in tasks, meetings and problem solving
• Planning and delivering; understands and can describe how they or their team contributes to the
functional strategy and plan, works hard to achieve or exceed targets and objectives set for self and
team, allocates resources effectively according to priorities, maintains focus, energy and effort when
under pressure
• Driving change; recognises where changes could be made to improve results, remains open minded
to different ways of doing things, reacts positively and quickly to change
• Customer focused; understand the needs of internal and external customer, respond promptly and
ensures the customer is at the forefront of our thinking
• Commercially aware; understand the impact of sales, costs, profit,
Employment History
Merchandising Manager July 2000 – December 2010
Somerfield Stores Ltd / Co-Operative Stores
Somerfield Head Office Whitchuch, Bristol
Purpose of the Job:
Support the business objectives through the effective management of a merchandising team in
delivering merchandising solutions for the effective implementation of strategic business plans
through the GSM process.
Ensure Profitability is maximised through effective Planograms
Key Accountabilities:-
 Manage the Merchandising Team to create solutions for all stores in order to ensure that the
range is correctly positioned and presented to the consumer.
 Manage a working culture that actively promotes and recognises adherence to time, cost and
quality.
 Manage the delivery, compliance and quality within the GSM process.

2.  Manage Merchandising issues, opportunities, competitor developments, and customer feedback
to agreed formats and timescales.
 Manage reporting activity for competitor visits: Range density and analyse all findings.
 Manage the resource allocation, within the Merchandising Team to deliver business requirements.
 Actively manage risk and resolve issues, escalating to Merchandising Controller where
necessary.
 Responsible for training and development, best practices, objectives and regular reviews.
 Liaise with other department teams to understand their respective functions and to ensure they
are fully aware of Merchandising objectives and processes, providing best solutions where
necessary.
 Recruit, manage, train and help motivate the merchandising team according to company
procedures and policies.
 Maintain awareness and knowledge of Competitor Merchandising development across the UK
and provide the retail sector suitable interpretation and recommendations to Buying /
Merchandising Controller.
Within my 10 years working for Somerfield/Co-op I was also involved in many projects one of which
included the development of a new Planogramming & Range Platform. As part of the Project Team I
worked closely with a number of key personal utilizing my extensive knowledge of the JDA
planogramming software as well as my knowledge of Intactics and space planning. As a cross
functional team I was also involved in the development and lunch of new equipment to support the
businesses new ranging/merchandising software which included new refrigeration & tray development
for Produce & the development of the new style Bakery units.
Employment History
Store Manager: - OCTOBER 1998 – JULY 2001 – Somerfield Stores Ltd
Employment History
Retail Services Manager: - SEPTEMBER 1997 – OCTOBER 1998 – Somerfield Stores Ltd
Employment History
Store Manager: - MAY 1994 – SEPTEMBER 1997 – Thresher Wine Shops
(Winner of Thresher Wine shop of the Year 1996)
Qualifications
‘O’ Levels & CSE’s in: English Language, Mathematics, History, General Science,
Geography, Economics and Drama
Diploma in Viticulture & Vinification
Higher Wine Certificate with honors
Certificate in RSA Typewriting
Fork Lift Truck, Bendi & Counter Balance Trained
Powered Pallet, Long Dog & Wave Trained
I.T Skills
MS Office, Infoview, SQL, J.D.A Intactics, IKB, Floor planning, Microsoft Excel, Word &
PowerPoint and all Buyer & Merchandising Software.
Hobbies & Interests
Foreign travel; Watching Formula One Motor Racing; Golf; American Football; Camping;
Football; Socializing and Cooking