Natalie Watson is an experienced manager seeking a new career challenge. She has over 8 years of managerial experience, including currently serving as Assistant Manager of a bakery and café with a £15,000 weekly turnover. She leads by motivating her team and identifying process improvements. Her strong communication skills allow her to build rapport and deliver excellent customer service. She also has experience managing fast-paced retail stores and ensuring targets are met through tasks like scheduling, purchasing, and budgeting.

1. Natalie Dawn Watson
71 Highcroft Avenue, Bispham, Blackpool, FY2 0BT
07711224287
nataliewatson98@gmail.com
Personal Profile
A highly dynamic, adaptable and results-driven Manager with a comprehensive and highly transferable skill-set
developed through 8 years’ managerial experience; effectively manages a team, providing motivation and support,
while adding additional value through identifying opportunities for process improvement and revenue recuperation,
whilst ensuring company objectives and KPIs are met. Passionate about utilising my strong communication and
interpersonal skills to deliver exemplary levels of customer service; now seeking a new professional career challenge
wherein I can surpass expectations, and quickly establish myself as a valuable asset within any organisation I join.
Key Skills
 Excellent communicator with strong interpersonal skills, allowing me to build professional rapport with clients,
colleagues and senior management.
 Adept at leading a team, taking responsibility for task allocation, performance and welfare.
 Knowledge of stock control and food and specialised equipment procurement.
 Experienced in cash management, budgeting and payroll.
 Organised with time-management skills, enabling me to prioritise work flow and meet deadlines.
 Extensive retail and customer service experience.
 Effective team player, equally confident working independently using my own initiative.
 Ability to remain focused when working in a fast-paced, pressurised environment.
 Flexible and adaptable approach when faced with change and work place challenges, quick to acclimatise to
new situations and procedures.
Employment History
June 2015-present: Assistant Manager – Pound Bakery
Assistant manager of a pound bakery and café, £15,000 a week turnover in town centre location.
 People Management
 Setting production to meet customer demands
 Health and safety management
 Ensuring the store complies with food legislation
 Stock control and waste management
 Ordering food and equipment
 Daily and weekly forecasting
January 2008 - March 2015: General Manger - Pret A Manger
Manager of a fast paced central London store, with 30 covers and a £30,000 a week turnover.
 Rota setting;
 Payroll management;
 People management, taking responsibility for recruitment, training and appraisal;
 Forecasting on a daily and quarterly basis;
 Setting production to meet customer expectation;
 Range management;
 Responsible for the presentation of the store and upkeep of equipment;
 Ordering food and equipment, stock control and waste management;
 Health and safety management, ensuring we comply with all food safety legislation.
May 2002-December 2007: Deputy Manager - Pizza Hut
Initially employed as a table cleaner, but due to my performance and increasing knowledge, I progressed through the
company earning increased responsibility and a series of rapid promotions, eventually becoming the Deputy Manager
of a Pizza Hut delivery franchise in Bispham.
 Reporting to the franchisee about the business results;
 Cash management;

2.  Rota setting;
 Payroll management;
 Ensuring customer deliveries were dispatched in a timely manner;
 Stock control and food ordering.
Education and Qualifications
2003 – 2005: National Diploma in Public Services - Blackpool and the Fylde College
1997-2002: Bispham High School - 10 GSCE’s at A-C
Hobbies and Interests
I enjoy going to the gym and keeping fit. Spending time with my family and friends.
References Available On Request