Leadership effectiveness with EI!

2.  Most of us might have heard about Intelligence Quotient (IQ).
 But what Emotional Intelligence/Quotient (EI/EQ) is?
 How IQ and EQ are related to one’s Leadership qualities?
 How they help one to grow as a leader?
 Lets discuss -

3.  Intelligent Quotient is a measure for one’s natural analytical ability to
understand any subject, whether it is technical and/or business. This
determines how quick and deep one can understand the subject. It is a
number used to express the relative intelligence of a person. We can
determine one’s IQ by some test.

4.  Emotional Quotient (EQ) also called Emotional Intelligence Quotient, is
a measurement of a person's ability to monitor his/her emotions, to
cope with pressures and demands, and to control his or her thoughts
and actions. The ability to assess and affect situations and relationships
with other people also plays a role in emotional intelligence. This
measurement is intended to be a tool that is similar to intelligence
quotient (IQ), which is a measurement of a person's intellect. There is
much debate surrounding the legitimacy of EQ tests, however, primarily
because there is no standard of measurement.

5. IQ EQ
Measure of one's ability to learn and understand things
technically.
Measure of one's ability to understand, use emotions
and logical skills for proper use.
Understanding the facts and figures. Using emotions/reasons to make them understand the
facts in a positive way
IQ is something that one is born with. This can not be
improved after the age of 5.
EQ - can be improved upon at any age in one’s life time.
Decides one's individual capabilities. Decides how you respond as a team player/leader to
change and/or crisis situations.
IQ helps in getting a job. EQ helps in succeeding in the job.

6. • Even though one is with average IQ and great EQ, he/she can become
a great leader.
• Great IQ, average EQ does not help in your leadership.
• Great IQ, Great EQ is the best combination can be observed in the
world's greatest leaders so far.
If one has good IQ, he/she will become a great leader.

7. •Using EI, one should be able to
convey the message with out hurting
the other and get the job done.
Good EI means- 'Being Nice'.

8. • EI is gender neutral.
Men will have greater EI compared to Women.

9. • Managing emotions so that they can be expressed effectively,
appropriately.
• Enabling people to work together for a common goal.
Higher EI means giving free rein to feelings/emotions.

10. •EI can be learnt and practised by all
genders, races, communities an
more importantly, at all ages.
EI can not be learnt!

11. Traditionalists High Performers
Distract us. Motivate us.
Increases the vulnerability. Increases the confidence.
Cloud our judgement. Speed our Analysis.
Inhibit Free flow of data. Helps in building Trust.
Not required in workplace. Provide Vital Feedback.
Must be controlled. Must be managed.
Influences rational thinking in a negative way. Helps in rational thinking for better decisions.

12.  Whom do you lead?
A team/set of individuals towards a common goal.
If you do not understand one's emotions, how can you deal with them to make things work
towards a common goal? That means, it does not matter how good your IQ is, but all that
makes hell lot of difference is your EQ.
As part of the job, one will have to work with/lead people from different geographical
locations, regions, religions, genders, languages, ethnics, social, cultural, living styles, ages
and their life experiences. Having said that, no two people will have the same emotions
and/or emotional intelligence. Their emotions will be a mix of all the above. So the better
you understand them, the better you can communicate with them.
After all the fuzz...., we are going to understand little more about EQ.
Emotional Intelligence is all about understanding, managing one's and others' emotions.
Basically, Personality + Intelligence Quotient ( I think) + Emotional Intelligence (I feel)
makes a man.

13. EI comprises of 5 components majorly-
 Self Awareness
 Self Management
 Social Awareness
 Social/Relationship Management
 Cognitive Competencies

14. 1. Self-Awareness:
 Awareness of own feelings/emotions.
 Understand why feelings occur and their implications.
 Aware of own strengths, weaknesses, needs and drives.
 Being honest to oneself and others
Open to feed back is one of the powerful tool to improve self-
awareness.

15. 2.1. Self-Management - Emotional Self Control:
 Dealing quietly with stress.
 Ability to control feelings, moods and emotional impulses.
 Keeping cool head in situations of high pressures.
 Overcoming negative emotions.
 Think realistic in tough times.
 Responding to situations rather than reacting.
 Exhibiting the same behavior in even in high pressure situations.

16. 2.2. Self-Management - Adaptability:
 Multitasking ability.
 Ability to handle rapid change.
 To adapt to behaviors, plans and approaches.

17. 3. Social-Awareness - Empathy:
 Get great understanding by both verbal and non-verbal active listening.
 Effective and Diverse Relations.
 Understanding others emotions, understanding and actions.
 Behaving carefully while instructing the team.

18. 4.1 Social/Relationship Management - Coaching/Mentoring:
 Providing feedback to others to improve.
 Recognize and Encourage other's good work/strengths.
4.2 Social/Relationship Management - Inspiration:
 Motivate others by vision and goals.
 Build group pride and make everybody engaged

19. 4.3 Social/Relationship Management - Influence:
 Convince others by their self-interest.
 Build Support with buy-in from key supporters.
 Show gratitude to the help others did for you.
4.4 Social/Relationship Management - Conflicts:
 Identify the disagreements and remove them by active and empathetic
communication.
4.5 Social/Relationship Management - Team work:
 Build Team identity.
 Gain Respect of others by involving them in the discussions and actively
listen to them.

20. 5.1 Cognitive Competencies - Systems Thinking:
 Ability to explain complex systems in understandable way.
 Ability to identify cause & effect.
5.2 Cognitive Competencies - Pattern Recognition:
 Ability to identify patterns, similarities and trends.
 Ability to use analogies to describe patterns/trends.