Nitin Malik has over 6 years of experience in store operations, merchandising, planning, business development and customer relationship management. He is currently seeking assignments in e-commerce operations or related fields. He has a proven track record of generating revenue growth and his expertise includes store operations, visual merchandising, marketing, legal compliance, and client servicing. Nitin has worked in management roles for several major retailers in India.

1. Nitin Malik
Contact No.: +91 9350160225, 9350029735 E-Mail: Nitinmalik16@yahoo.in
Current Location: Ghaziabad
E-commerce Operation, Seeking assignments in Back-end Operations, Planning & Merchandising, Business
Development, Front End or Store Operations and Customer Relationship Management with a repute d
organization in India.
CAREER ABRIDGMENT
 An analytical and a dynamic professional with 6 years of experience in Store Operations, Project
Management, Merchandising & Planning, Business Development and Customer Relationship Management.
 Handling Fruit & Vegetables Cosmetics and FMCG & Food products Bevreages.electronics.
 Expert in building records of success in sales and leadership positions for generating substantial revenue
growth; well versed with store operations and allied concepts.
 Abilities in handling retail store operations entailing detailed market analysis, range and product
selections, visual merchandising, store standards, marketing, Legal Compliance and client servicing &
satisfaction.
 Looking forward to assume greater responsibilities in organisation, handling bigger teams & operations.
 Staff attendance expiry damage discard report preparation,
 Updated Grn and indent warehouse and Dts delivery both.
 Team motivation plan, and training scheduled with head office hr department,
 Perform interior and exterior Loss Prevention audits of the Fulfillment Centres and off site facilities, being alert to and
responding to any security of Loss Prevention issues noted.
PROFICIENCY FORTE
- Revenue Generation - Store Management
- Training & Development - Brand Management - Merchandising & Buying
- Expansion (NSO)
- Cost Reduction - Distribution Management
- Customer Relationship - Liaising / Coordination - Product Management
- Cost & Margin Analysis - P&L
- Shrink Control - Cash Office Management
Store Operations:
 Managing stores operations ensuring optimum inventory levels to achieve maximum cost savings for the company.
 Executing physical stock verification, instituting inventory control measures & organizing dispensing activities.
 Planning, directing and maintaining an efficient Store Operations; assigning and evaluating the work performance of
personnel assigned at the store. Running the operations in sync with company expectations.
Retail Operations:
 Ensuring stock availability in time as per sales plan with the help of sales planner.
 Formulating and implementing sales promotion plans and new stores concept to generate increased sales for achievement
of revenue targets effectively.
 Taking creative initiatives for virtual merchandising, new products and scheme s of the products at the store.
Team Management:
 Recruiting, mentoring, training and development of the field functionaries to ensure the sales and operational efficiency.
 Creating and sustaining a dynamic environment that fosters the development opportunities and motivates the high
performance amongst the team members.
EXPERIENCE CHRONOLOGY
August 15 – Till Now with Grofers – Deputy Area manager -Operations
Key Highlights: Operations, Report Preparation, Sales Data Analysis, Stock Management, Material Management,
Logistics, New store opening, Team Handling, Vendor Management,
My area of responsibility for new store opening included the following:
 Interview, Selection & Recruitment of CSE, Supervisors & Asst.managers
 Arranging for their Induction & Training in collaboration with HR team
 Floating new ideas related to in store communications
 Introducing best practices for operational excellence
 Introducing & implementing SOPs related to various aspects of store operations

2.  Implementation on Store planning & fixture layout
 Assisting in Merchandise & Category planning
 Liaison with vendors, New vendor listings & Procurement
 Finally launching the store
My area of responsibility for existing store included the following:
 Introducing new guidelines for daily operations
 Introducing standard processes for set of daily, weekly & monthly items
 Devised checklist for structured work flow & it’s recording procedures
 Made role based responsibility chart
 Made monthly & annual budgets in association with accounts
 Made recommendations for establishing P&L accountability @ store level
 Made action plan for minimizing loss & damage and inventory correction & accuracy
 Introducing a periodical & continuous process to train & develop existing employees
 Training need analysis & recommendations
 Established training schedules for basic training needs for instance soft skills , product knowledge, customer service,
time management etc.
Sept.2014 to June 2015 Assistant Store Manager 24*7 Retail (Modi group)
Job Profile:
SKILLS: Retail industry knowledge, Product knowledge, Merchandising Principles, Inventory Management, Skills - Planning,
Organizing and Prioritization, Computer skills, Analytical skills, Counseling & Leadership skills & High level of communication
skill.
PURPOSE OF THE JOB: To take accountability & be responsible for keeping the store at the highest level of standards as per
the company front end & back end processes, various audits & KPI reviews and to manage & run the store with highest level
of operational efficiency internally & externally.
KEY FOCUS AREAS: PROCESS (Front End), Audits, P&L, Success Dashboard, Associates & Customer Engagement.
Oct-2012 to june-2014 Carrefour wholesale cash and carry (Supervisor)
Mar-2011 Sep 2012 Future Group (Team Leader)
Aug-2010 to Mar-2011 Store 99 (Cashier)
July 2009 to Aug-2010 Reliance Fresh (C.S.A)
ACADEMIC CREDENTIALS
 B.B.A (National Institute of business studies) in 2010 with 71.% marks.
 12th from U.P Board 2007 with 51% marks.
 10th
from U.P board 2005 With 49% Marks
Achvements
 Best employee of the Month Asm In Noida Zone In Twenty four seven,
 Got the January month Committed ,Caring, positive, Supervisor award In Carrefour Wc&c India Pvt Ltd in Agra Store
 Got the August Month Committed, Caring, positive, Supervisor award In Carrefour Wc&c India Pvt Ltd in Delhi store
 Got the Best Performer of the Day in Future Group Ltd.
 Star of the month in Reliance Fresh Ltd.
PERSONAL DOSSIER
Date of Birth: 13 April 1990
Languages Known: English & Hindi
Permanent Address: H.No 295 Street no 3 Geetanjali vihar loni Ghaziabad