1. MIRIAM MALDONADO
11025 Vista Del Sol Drive #2158 Mobile: (915) 222-5604
El Paso, Texas 79935 licmmv2000@yahoo.com
PROFESSIONAL SUMMARY
Highly educated and qualified to train structured intervention techniques for caregivers. Articulate
communicator providing effective training management skills and ability to engage a diverse multi-cultural
population on varying academic levels. Exceptional advocacy and mentoring skills for adopting
rehabilitation programs. Skilled in implementing and designing policies for care giving to the
elderly/disabled in local, state, and federal programs. Diversified Life Coach and Family Counselor with
demonstrated acuity and expertise in financial, physical, and relational issues.
CORE COMPETENCIES
Business Administration Life Assessments Group / Family Counseling
Conflict Resolution Management Strategic Planning Marketing / Outreach
Needs Analysis Skilled Negotiator Professional Development
Mentor / Motivator Client Consultations Planning / Development
Performance Measurement Global Management Public Relations
Proficient in Microsoft Office Suite & Industry Specific Software
Bilingual in English and Spanish
EDUCATION
Masters in Business Administration in Global Management
Phoenix University, Santa Teresa, New Mexico
Bachelors of Science in Industrial Psychology
University of Chihuahua, Chihuahua, Mexico
Bachelors of Science in Education
University of Durango, Durango, Mexico
PROFESSIONAL EXPERIENCE
CARE GIVERS WITHOUT BORDERS INT. 2012 – Present
Life Coach / Family Counselor El Paso, Texas
Assisted caregiving families providing information and services to advocate proper delivery of care.
Met with caregiving families to assess needs and coordinate local services to supplement their
endeavors. Designed training programs for professional caregivers to reinforce quality care.
 Develop strategies and recommend local services, such as mobility assistance, meal planning,
and housing to extend much needed support to caregiving families. Assist with coping and
communication skills to effectively mitigate stressors involved with caring for elderly parents.
Conduct individual counseling, support groups, and caregiver trainings, respite care, and
supplemental services. Maintain progress records and meet with families to evaluate care
programs that are in place and recommend adjustments to ensure quality of care.
 Develop healthy working relationships with families maintaining constant contact, attending weekly
supervision sessions and monthly family development programs. Demonstrated effective
techniques for assisting caregivers through comprehensive training sessions in life skills that
promote independence. Implement strategies to assist the caregivers with coping mechanisms
and reinforce family involvement.
RIO GRANDE COUNCIL OF GOVERNMENTS AREA AGENCY ON AGING 2004 – 2012
Program Manager El Paso, Texas
Serve as resource person to contract caregiver education programs for the Rio Grande Region.
 Conduct monitoring of programs for caregivers, review operations, quality of service delivery,
contract compliance, and submit reports of findings noting achievements or problems and
providing recommendations. Develop training opportunities and resource materials to improve
performance or administrative capacity for providers. Provided technical assistance to providers in
marketing and outreach planning.

2. MIRIAM MALDONADO PAGE 2
PROFESSIONAL EXPERIENCE (Continued…)
RIO GRANDE COUNCIL OF GOVERNMENTS AREA AGENCY ON AGING 2004 – 2012
Program Manager El Paso, Texas
Developed and maintained database in the federal, state, and local government policies which support
caregivers. Participated in the agency review of grant proposals submitted for funding appropriateness
of services and proposed objectives.
 Participated in the enrollment of services for Medicaid part D in the state of Texas which placed 3rd
in overall enrollment. Liaison with appropriate community groups, service agencies, and
jurisdictions to promote service coordination such as the University of Texas at El Paso radio
programs, El Paso Times, and El Paso Community College Television.
 Served in a public relations capacity, representing the Council, in television interviews and public
radio appearances.
 Chosen to represent the United States of America, as one of five representatives, at the
International Caregiver Conference.
 Selected as a participant at the White House Conference for Aging in 2010.
 Invited as a Presenter at the Alzheimer’s International Conference in Greece for caregivers in
2011.
DEPARTMENT OF HUMAN SERVICES 1985 – 2004
Work Advisor El Paso, Texas
Conducted face to face interviews to discuss career or education options, identify skills, gaps and draw
action plans for employment, education, or training and support to achieve individual goals.
 Researched and identified careers, options, and support organizations, advising people on how to
source relevant training courses or qualifications and funding availability. Provided advice on
applications, job searching, and interview techniques.
 Assisted in small group sessions and presentations on aspects of career work and topics related
to personal development.
 Provided guidance packages, skills assessment tools, career planners, psychometric tests, and
personal inventories screening. Stayed informed with labor market information, legislation,
professional and academic development by visiting employers, and training events conducted by
educational and professional bodies.