1. Martin Davis
: 84 Leacrest St., Brampton, ON., L6S 3K6 : 647.294.4952 : mdavis1093@gmail.com
Dear hiring Manager/Committee,
Thank you for taking the time to consider me for employment. I worked in a fast paced multi-service
environment as manager for over twelve years where I gained experience planning, implementing and
delivering comprehensive social services to people at risk of becoming homeless, homeless individuals,
many experiencing addiction, mental health complications, co-occurring disorders and vulnerable
families.
I am very knowledgeable of the Hostel/Shelter Standards, experienced in supervising, training and
motivating staff, interns/placement students and volunteers, to work as a team and to achieve a high
quality of work in keeping with the organization's standards. I am experienced in supervising the day-to-
day operation of the department. I monitor front-line staff assignments and performances, schedules,
vacations, sick days, hear complaints, grievances and recommending progressive discipline as
necessary. I was responsible for budgeting and purchasing all supplies for the effective functioning of
the office and the delivery of services to our clients. This includes budgeting for expenditures and
staying within budget. I have experience attending meetings and making recommendations if there are
gaps in service delivery. I liaise with the organization's management as well as partnering organizations,
while effectively maintaining confidentiality and delivering the coordinated services for clients in
specific programs. I am also experienced with using a database to maintain program service records.
I have experience planning, developing, and implementing programs that address the complex needs and
characteristics of the homeless population. I am aware of current trends relating to the changing issues
affecting our various communities such as the aged and aboriginal communities, social work, social
housing, mental health, addiction, harm reduction and others. I have good reading, assessment and
analytical skills that enables me to identify and resolve problems quickly, fairly and accurately.
The accompanying resume serves to provide you with further details of my background. I would be
pleased to elaborate on my experiences in an interview with you.
Sincerely,
Martin Davis
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2. Martin Davis
: 84 Leacrest St., Brampton, ON., L6S 3K6 : 647.294.4952 : mdavis1093@gmail.com
Profile Overview
 Social Services Worker with over fourteen years experience working with at-risk individuals of all
ages, gender and various ethnic groups.
 Personable, with in-depth knowledge of social service work and labour laws.
 Experienced in developing and facilitating goal oriented programs
Areas of Expertise
 Sociology and Social Services  Policy & Proposal Writing
 Proficiency in Computer Application  Organization & Planning
 Communication (Oral & Written)  Management & Program Coordination
Work Experience
Scott Mission, Toronto, ON 2002- 2015
The Scott Mission is a multi-service social services organization in Toronto responding to the needs of the poor,
homeless, intellectually and developmentally disabled, abandoned and vulnerable of all ages.
Program Manager, (2008 – 2015)
 Provide leadership direction, team management and supervision
 Develops policies for programs and communicate with partnering organizations
 Manages staff schedule, time sheet, staff outreach and train new staff
 Responds to employees as well as client conflicts and applies resolution as required
 Conducts interviews and speaking engagements at schools and community groups
 Analyze service processes and recommends strategies for improvement at meetings
 Manage program records ensure staff's are up to date with required mandatory trainings
 Provide supportive counselling, referrals and write incident reports
 Manages inventory, budgeting and purchase supplies for the day-to-day operation
Program Coordinator, (2004 – 2008)
 Inventory management, training Interns, developed new programs such as Collingwood Work
Program to reintroducing men back into society as productive participants
Overnight Shelter Team Leader, (2003 – 2004)
 Supervised staff, resolve conflicts, prepare schedules, completed documentation for CPP, OW,
ODSP and others as needed and utilized crisis management skills to assist individuals with
behavioural issues
Overnight Shelter Counsellor, (2002 – 2003)
 Engage homeless people to ensure immediate food and hygiene needs were met
 Utilized food handling certification to ensure safe food preparation services
EDUCATION
Bachelor of Arts in Sociology, 2001
University of Toronto, Toronto, ON
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