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Jhon J. Valencia
1018 E. Wishkah St. #229, Aberdeen, WA 98520
valencia_jhon@yahoo.com
Home (360) 537-2799 Cell (253) 677-5352
Summary of Qualifications
Creative professional with a record of documented achievement and measurable performance in various industries.
Strategic leader committed to providing expertise in multiple aspects of successful program development,
implementation and management. Excel in managing multiple projects concurrently with strong attention to detail,
problem-solving, high accountability, and follow-through capabilities. Demonstrated ability to manage, motivate,
and build cohesive teams that achieve results. Successful in utilizing a consultative approach to access key decision
makers or benefactors, network effectively, and create synergistic relationships.
Core Competencies
Legal Compliance / Organizational Development / Strategic Planning /
Policy & Procedure Development / Succession Planning /
Employee Development / Research Analysis / Assessment /
Performance Review / Leadership / Grant Writing / Budgeting
Professional Experience
Director, Chehalis Tribe Wellness Center
Confederated Tribe of the Chehalis Reservation, Oakville, WA 03/13-02/15
 Assessed and prioritized the Wellness Center and the community at large needs to focus on hiring, increase
productivity and reduce professional locum services budget by ninety percent (90%).
 Collaborated with state agencies to promote the Affordable Care Act within the tribal community with
profitable results.
 Reached projected revenue long in advance before deadline, and initiated a sustainable strategic plan with short
and long-term goals.
 Worked with Finance Department to administer a multimillion dollar budget and coordinate fiscal operations
such as revenues and expenditures, compliance, audits and general financial reporting.
 Planned, implemented and administered, in conjunction with the Planning and Development Department, all
Wellness Center prevention initiatives and grants, administration, and medical personnel.
 Maintained the Wellness Center in optimal working condition, including the capital and operation equipment.
 Upheld overall safety to protect all staff members and patrons by implementing appropriate safeguards.
 Ensured compliance with all applicable State, Federal and Tribal regulations. Made sure all program services
met all applicable rules and ethical standards.
 Designed, developed and implemented policies, procedures and protocols for operation and accountability
purposes.
 Developed, managed and directed the Contract Health Service program through extensive contractual
relationships with hospitals, health care providers, pharmacies and a variety of other medical specialties.
 Acted as liaison with internal and external tribal, federal, state, and county agencies for health care related
issues including: WA State Department of Health, Centers for Disease Control and Prevention, NW Portland
Area Indian Health Board, American Indian Health Commission, WA State Health Care Authority, Indian
Health Services, South Puget Intertribal Planning Agency among others.
 Served as health advocate for the Chehalis Tribe and met regularly with Health Board and Business Committee
to insure programs were reflective of, and responsive to, the health needs and desires of the community
 Monitored health related legislation and policy issues affecting or impacting the Chehalis Tribal Community
and made recommendations as needed or requested.
 Designed, implemented and maintained a quality assurance program for improving and maintaining quality and
accessibility of defined health care delivery programs.
J h o n J . V a l e n c i a - P a g e | 2
Coordinator, Community Transformation Grant Coalition 02/12-03/13
Confederated Tribe of the Chehalis Reservation, Oakville, WA
 Planned, organized, recruited community members, and implemented the Community Coalition Team (CCT).
 Responsible for strategic planning of meetings, location arrangements, agendas, minutes and presentations.
 Worked with the CCT and evaluation group in the development of the community health needs assessment tool.
 In charge of the presentation about the incidence of chronic disease in the local target population subgroups, the
results of the community health needs assessment, and other evaluation information to the CCT.
 Participated in the implementation of community health needs assessment on both communities.
 Actively engaged population subgroups experiencing health disparities to understand potential needs and
barriers to policy and infrastructure interventions using evidence and practice based strategies.
 With input from the CCT identified appropriate strategies for overcoming barriers and ensure equitable
implementation of the recommended strategies.
 Developed a plan for conducting a policy scan to identify gaps in existing policies, programs and
infrastructures. Reported opportunities to address these gaps to the CCT for their review.
 Assisted with the preparations of reports required by CDC and maintained essential documentation.
 Designed, shaped, administered and analyzed community surveys, and incorporated social media into the
project.
Director, Department of Diversity & Multicultural Affairs 09/08-11/11
Green River Community College, Auburn, WA
 Represented the College in multiple community and educational organizations in Washington state and
nationwide.
 Supervised students’ clubs, initiatives, community involvement activities, internships, office team, program
support supervisor, peer navigators, and college work study students.
 Worked in collaboration with the Workforce Education Department developing customized opportunities to
offer hands-on training programs and mentoring for multiple participants.
 Managed and evaluated the Commencement Achievement Program, Washington Achievers, and The
Headwaters AmeriCorps Retention Project and Passport to College.
 Provided one-on-one academic support, educational and professional need assessment, and personalized
mentoring for diverse populations of students including, but not limited to underserved and underrepresented
groups.
 Designed, created and implemented a comprehensive data collection system to track students’ academic
progress, retention, race, ethnicity, and future scholastic and career goals.
 Addressed issues of recruitment, retention, and graduation rates of underrepresented and underserved students.
 Instituted the Achievement Initiative Project to provide hands-on experience to financial aid recipients.
 Wrote, introduced and defended a proposal for the creation of appropriate space and name change of the former
Diversity Services Office.
 Facilitated activities, programs, and dialogue campus-wide to create a welcoming environment that embraces
diversity throughout the college and the community at large.
 Acted as liaison to the College community in terms of program content, policies and procedures; development
and implementation of new procedures, and exercise independent judgment in interpreting and applying rules
and regulations.
 Served as member of the President’s Commission on Diversity, and the Multicultural and Equity Council.
 Encouraged and fostered relationships with staff and faculty to promote professional development opportunities
and curriculum improvement.
 Maintained accurate records of office operations and budget expenses to satisfy reporting and auditing
requirements and funding proposals.
 Generated opportunities for international students to be active representatives of the mission statement of the
Diversity & Multicultural Affairs’ Office.
 Served as Vice President (2009-2011) of the Washington State Multicultural Student Services Directors’
Council.
J h o n J . V a l e n c i a - P a g e | 3
Transition Services Facilitator, Title III Grant 07/06-09/08
Grays Harbor College, Aberdeen, WA
 Supported students with their transition efforts into their student careers, advocating for the removal of
institutional barriers and creation of customized orientation classes.
 Provided academic advice and advocated for current and future students of color, low-income, first generation
and international students.
 Prepared and conducted workshops and presentations on Transition Services, Diversity Issues, Latin American
Literature and Sexual Minorities.
 Collaborated with the GHC Foundation on the Hispanic Scholarship information dissemination and the
screening process of potential recipients.
 Contributed to a variety of committees: Diversity, International Student Program, Study Abroad and
Opportunity Grant.
 Worked with multicultural and multiethnic adult groups and advocated for their involvement in college related
activities; and served as a conflict resolution mediator.
 Conducted orientation sessions for prospective students and promoted student participation in social, cultural
and recreational activities.
 Supervised college work study students and research assistants in collaboration with WorkFirst, and the Equity
& Diversity Resource Center.
 Wrote proposal and advocated for the creation of the Equity and Diversity Resource Center (EDRC).
Certified Medical Interpreter, Independent Contractor
Grays Harbor, Pacific, Thurston and Lewis Counties, WA 12/05-07/06
 Provided Spanish/English medical interpretation and consultant services between health care providers and non-
English speaking patients.
 Worked statewide with the Department of Social and Human Services, World Interconnection, Inc., Grays
Harbor Community Hospital, Department of Labor & Industries, Universal Language Services, and multiple
local organizations.
Spanish Adjunct Instructor 09/05-12/05
John Jay College of Criminal Justice, New York, NY
Implemented an interactive teaching methodology to encourage the participation of undergraduate students in the
learning process of the Spanish language; at the same time, exposed them to the cultures of Latin America, Latinos
in the United States and Spain. The students were introduced to the communicative approach of teaching, and had
the opportunity to practice on a daily basis what was learned in the classroom.
English as a Second Language & Spanish Instructor 08/99-12/05
New York Language Center, New York, NY
Taught elementary, intermediate and advanced English as a Second Language courses to a new generation of
immigrants, and a selective group of international students from all over the world. Offered the students the
opportunity to practice their language skills in a more dynamic and interactive learning environment.
Teacher’s Assistant, Graduate Student 07/01-05/04
Tulane University, New Orleans, LA
Taught elementary, intermediate, and advanced Spanish courses for undergraduate students. Designed, created,
implemented, and reevaluated a curriculum for EnglishSpanish medical terminology, cross-cultural differences and
interpretation techniques. Developed Continuing Education interactive curriculum for Spanish immersion courses.
J h o n J . V a l e n c i a - P a g e | 4
Language Bank Coordinator 08/00-07/01
American Red Cross of Seattle-King County, Seattle, WA
Coordinated a program to provide interpretation and translation services for non-profit organizations, new
immigrants, and refugees throughout King County. Supervised and educated 250 volunteers who offered services in
over 60 different languages. Implemented in collaboration with the AmeriCorps program, a major community
outreach program to create and distribute a resource information list in 13 different languages.
Research Assistant 11/98-07/99
Sociology Research Center, University of Miami, Miami, FL
Searched for research subject participants of the “Transitions Study: Drug Use Trajectories: Ethnic/Racial
Contrasts” funded by the National Institute on Drug Abuse. The principal objective of the study was to contribute to
prevention science by identifying risk and protective factors, and variations in such factors across gender,
race/ethnicity, and age that represent promising targets for prevention or intervention efforts.
Trainer, Community Interpreting Project 09/96-05/98
Hunter College, City University of New York, New York, NY
Trained and coached Spanish/English, Cantonese-Mandarin/English, and Russian/English bilingual students in
interpretation techniques, cross-cultural differences, linguistic variations, and medical terminology. Prepared
students with theoretical and empirical tools to work as medical interpreters for the New York City Department of
Health.
Coordinator, Volunteer Interpreter Corps 10/94-09/97
Columbia-Presbyterian Medical Center, New York, NY
Designed, created, and implemented a comprehensive training program to instruct 250 bilingual volunteers in
interpretation techniques, cross-cultural differences, linguistic variations and medical terminology; to provide better
communication between health care providers and non-English speaking patients and families. In three years, 20,000
interpretations were done in 36 languages. Supported a volunteer mentoring youth program for community students.
Incorporated a Medical Translation Service to translate, edit and proofread medical research informed consents and
generate revenue as part of a long-term sustainability plan.
Responsibilities:
 Fund raising, presentations, budgeting
 Grant writing, soliciting, networking
 Community outreach, recruitment, public
relations
 Comprehensive training, curriculum, manual
 Management, policy and procedures, statistics
 Supervision, program, department
 Medical translation Service, editing,
proofreading
 Sign language, scheduling, billing
 Language bank, updating, printing, distribution
 Newsletter, editing process, elaboration,
circulation
Grants
Columbia-Presbyterian Hospital Auxiliary / Work Study Federal Program / Title III Grant / Opportunity Grant /
Grays Harbor College Foundation / Gray Harbor Equity and Diversity Resource Center / WA State College Work
Workforce Education Department / Commencement Achievement Program / Headwaters AmeriCorps Retention
Project / Passport to College / Green River College International Program / Community Transformation Grant /
Indian Diabetes Prevention Program (IDPP) / WA State Attorney General Office /
Centers for Disease Control and Prevention / Indian Health Services /
Special Diabetes Program for Indians (SDPI) / Older American Act Title VI
J h o n J . V a l e n c i a - P a g e | 5
Selected Volunteer and Community Service Work
South King County Latino Network / Hoquiam Food Bank / Grays Harbor Heritage Festival
Timberland Library / Grays Harbor Latino Network / Beyond Survival / American Red Cross
GLBT Community Center / The Daily World Reader Advisory Board
Multicultural Round Table / Oakville Friends of the Library
Awards
The American Hospital Association, Volunteer Excellence Program, 1997 / The White House President’s Service
Award Nomination, 1996 / United Hospital Fund, Expansion Support Award, 1996
New York State Association of Directors of Volunteer Services, the Extraordinary Program Award, 1995
Professional Affiliations
Vice President (2009-2011), Washington State, Multicultural Student Services Directors’ Council
American Translators Association / Modern Language Association / American Red Cross
Association of International Educators / League of United Latin American Citizens
National Council of La Raza / Human Rights Campaign / Refugee Forum
American Public Health Association (APHA) / American Indian Health Commission WA State
Education
Master of Arts in Latin American Literature/Cultural Studies; Tulane University, New Orleans, LA
Bachelor of Arts in Sociology; Hunter College, New York, NY
Computer Skills
Windows / Macintosh / Microsoft Office Suite 2010
(Word, Excel, PowerPoint, Access, Outlook, Publisher)
Internet Research / Blackboard /Angel / Social Media
Languages
Spanish (Native speaker) / English (Fluent) / Italian & Portuguese (Reading comprehension)

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Jhon Valencia's Resume Summary

  • 1. Jhon J. Valencia 1018 E. Wishkah St. #229, Aberdeen, WA 98520 valencia_jhon@yahoo.com Home (360) 537-2799 Cell (253) 677-5352 Summary of Qualifications Creative professional with a record of documented achievement and measurable performance in various industries. Strategic leader committed to providing expertise in multiple aspects of successful program development, implementation and management. Excel in managing multiple projects concurrently with strong attention to detail, problem-solving, high accountability, and follow-through capabilities. Demonstrated ability to manage, motivate, and build cohesive teams that achieve results. Successful in utilizing a consultative approach to access key decision makers or benefactors, network effectively, and create synergistic relationships. Core Competencies Legal Compliance / Organizational Development / Strategic Planning / Policy & Procedure Development / Succession Planning / Employee Development / Research Analysis / Assessment / Performance Review / Leadership / Grant Writing / Budgeting Professional Experience Director, Chehalis Tribe Wellness Center Confederated Tribe of the Chehalis Reservation, Oakville, WA 03/13-02/15  Assessed and prioritized the Wellness Center and the community at large needs to focus on hiring, increase productivity and reduce professional locum services budget by ninety percent (90%).  Collaborated with state agencies to promote the Affordable Care Act within the tribal community with profitable results.  Reached projected revenue long in advance before deadline, and initiated a sustainable strategic plan with short and long-term goals.  Worked with Finance Department to administer a multimillion dollar budget and coordinate fiscal operations such as revenues and expenditures, compliance, audits and general financial reporting.  Planned, implemented and administered, in conjunction with the Planning and Development Department, all Wellness Center prevention initiatives and grants, administration, and medical personnel.  Maintained the Wellness Center in optimal working condition, including the capital and operation equipment.  Upheld overall safety to protect all staff members and patrons by implementing appropriate safeguards.  Ensured compliance with all applicable State, Federal and Tribal regulations. Made sure all program services met all applicable rules and ethical standards.  Designed, developed and implemented policies, procedures and protocols for operation and accountability purposes.  Developed, managed and directed the Contract Health Service program through extensive contractual relationships with hospitals, health care providers, pharmacies and a variety of other medical specialties.  Acted as liaison with internal and external tribal, federal, state, and county agencies for health care related issues including: WA State Department of Health, Centers for Disease Control and Prevention, NW Portland Area Indian Health Board, American Indian Health Commission, WA State Health Care Authority, Indian Health Services, South Puget Intertribal Planning Agency among others.  Served as health advocate for the Chehalis Tribe and met regularly with Health Board and Business Committee to insure programs were reflective of, and responsive to, the health needs and desires of the community  Monitored health related legislation and policy issues affecting or impacting the Chehalis Tribal Community and made recommendations as needed or requested.  Designed, implemented and maintained a quality assurance program for improving and maintaining quality and accessibility of defined health care delivery programs.
  • 2. J h o n J . V a l e n c i a - P a g e | 2 Coordinator, Community Transformation Grant Coalition 02/12-03/13 Confederated Tribe of the Chehalis Reservation, Oakville, WA  Planned, organized, recruited community members, and implemented the Community Coalition Team (CCT).  Responsible for strategic planning of meetings, location arrangements, agendas, minutes and presentations.  Worked with the CCT and evaluation group in the development of the community health needs assessment tool.  In charge of the presentation about the incidence of chronic disease in the local target population subgroups, the results of the community health needs assessment, and other evaluation information to the CCT.  Participated in the implementation of community health needs assessment on both communities.  Actively engaged population subgroups experiencing health disparities to understand potential needs and barriers to policy and infrastructure interventions using evidence and practice based strategies.  With input from the CCT identified appropriate strategies for overcoming barriers and ensure equitable implementation of the recommended strategies.  Developed a plan for conducting a policy scan to identify gaps in existing policies, programs and infrastructures. Reported opportunities to address these gaps to the CCT for their review.  Assisted with the preparations of reports required by CDC and maintained essential documentation.  Designed, shaped, administered and analyzed community surveys, and incorporated social media into the project. Director, Department of Diversity & Multicultural Affairs 09/08-11/11 Green River Community College, Auburn, WA  Represented the College in multiple community and educational organizations in Washington state and nationwide.  Supervised students’ clubs, initiatives, community involvement activities, internships, office team, program support supervisor, peer navigators, and college work study students.  Worked in collaboration with the Workforce Education Department developing customized opportunities to offer hands-on training programs and mentoring for multiple participants.  Managed and evaluated the Commencement Achievement Program, Washington Achievers, and The Headwaters AmeriCorps Retention Project and Passport to College.  Provided one-on-one academic support, educational and professional need assessment, and personalized mentoring for diverse populations of students including, but not limited to underserved and underrepresented groups.  Designed, created and implemented a comprehensive data collection system to track students’ academic progress, retention, race, ethnicity, and future scholastic and career goals.  Addressed issues of recruitment, retention, and graduation rates of underrepresented and underserved students.  Instituted the Achievement Initiative Project to provide hands-on experience to financial aid recipients.  Wrote, introduced and defended a proposal for the creation of appropriate space and name change of the former Diversity Services Office.  Facilitated activities, programs, and dialogue campus-wide to create a welcoming environment that embraces diversity throughout the college and the community at large.  Acted as liaison to the College community in terms of program content, policies and procedures; development and implementation of new procedures, and exercise independent judgment in interpreting and applying rules and regulations.  Served as member of the President’s Commission on Diversity, and the Multicultural and Equity Council.  Encouraged and fostered relationships with staff and faculty to promote professional development opportunities and curriculum improvement.  Maintained accurate records of office operations and budget expenses to satisfy reporting and auditing requirements and funding proposals.  Generated opportunities for international students to be active representatives of the mission statement of the Diversity & Multicultural Affairs’ Office.  Served as Vice President (2009-2011) of the Washington State Multicultural Student Services Directors’ Council.
  • 3. J h o n J . V a l e n c i a - P a g e | 3 Transition Services Facilitator, Title III Grant 07/06-09/08 Grays Harbor College, Aberdeen, WA  Supported students with their transition efforts into their student careers, advocating for the removal of institutional barriers and creation of customized orientation classes.  Provided academic advice and advocated for current and future students of color, low-income, first generation and international students.  Prepared and conducted workshops and presentations on Transition Services, Diversity Issues, Latin American Literature and Sexual Minorities.  Collaborated with the GHC Foundation on the Hispanic Scholarship information dissemination and the screening process of potential recipients.  Contributed to a variety of committees: Diversity, International Student Program, Study Abroad and Opportunity Grant.  Worked with multicultural and multiethnic adult groups and advocated for their involvement in college related activities; and served as a conflict resolution mediator.  Conducted orientation sessions for prospective students and promoted student participation in social, cultural and recreational activities.  Supervised college work study students and research assistants in collaboration with WorkFirst, and the Equity & Diversity Resource Center.  Wrote proposal and advocated for the creation of the Equity and Diversity Resource Center (EDRC). Certified Medical Interpreter, Independent Contractor Grays Harbor, Pacific, Thurston and Lewis Counties, WA 12/05-07/06  Provided Spanish/English medical interpretation and consultant services between health care providers and non- English speaking patients.  Worked statewide with the Department of Social and Human Services, World Interconnection, Inc., Grays Harbor Community Hospital, Department of Labor & Industries, Universal Language Services, and multiple local organizations. Spanish Adjunct Instructor 09/05-12/05 John Jay College of Criminal Justice, New York, NY Implemented an interactive teaching methodology to encourage the participation of undergraduate students in the learning process of the Spanish language; at the same time, exposed them to the cultures of Latin America, Latinos in the United States and Spain. The students were introduced to the communicative approach of teaching, and had the opportunity to practice on a daily basis what was learned in the classroom. English as a Second Language & Spanish Instructor 08/99-12/05 New York Language Center, New York, NY Taught elementary, intermediate and advanced English as a Second Language courses to a new generation of immigrants, and a selective group of international students from all over the world. Offered the students the opportunity to practice their language skills in a more dynamic and interactive learning environment. Teacher’s Assistant, Graduate Student 07/01-05/04 Tulane University, New Orleans, LA Taught elementary, intermediate, and advanced Spanish courses for undergraduate students. Designed, created, implemented, and reevaluated a curriculum for EnglishSpanish medical terminology, cross-cultural differences and interpretation techniques. Developed Continuing Education interactive curriculum for Spanish immersion courses.
  • 4. J h o n J . V a l e n c i a - P a g e | 4 Language Bank Coordinator 08/00-07/01 American Red Cross of Seattle-King County, Seattle, WA Coordinated a program to provide interpretation and translation services for non-profit organizations, new immigrants, and refugees throughout King County. Supervised and educated 250 volunteers who offered services in over 60 different languages. Implemented in collaboration with the AmeriCorps program, a major community outreach program to create and distribute a resource information list in 13 different languages. Research Assistant 11/98-07/99 Sociology Research Center, University of Miami, Miami, FL Searched for research subject participants of the “Transitions Study: Drug Use Trajectories: Ethnic/Racial Contrasts” funded by the National Institute on Drug Abuse. The principal objective of the study was to contribute to prevention science by identifying risk and protective factors, and variations in such factors across gender, race/ethnicity, and age that represent promising targets for prevention or intervention efforts. Trainer, Community Interpreting Project 09/96-05/98 Hunter College, City University of New York, New York, NY Trained and coached Spanish/English, Cantonese-Mandarin/English, and Russian/English bilingual students in interpretation techniques, cross-cultural differences, linguistic variations, and medical terminology. Prepared students with theoretical and empirical tools to work as medical interpreters for the New York City Department of Health. Coordinator, Volunteer Interpreter Corps 10/94-09/97 Columbia-Presbyterian Medical Center, New York, NY Designed, created, and implemented a comprehensive training program to instruct 250 bilingual volunteers in interpretation techniques, cross-cultural differences, linguistic variations and medical terminology; to provide better communication between health care providers and non-English speaking patients and families. In three years, 20,000 interpretations were done in 36 languages. Supported a volunteer mentoring youth program for community students. Incorporated a Medical Translation Service to translate, edit and proofread medical research informed consents and generate revenue as part of a long-term sustainability plan. Responsibilities:  Fund raising, presentations, budgeting  Grant writing, soliciting, networking  Community outreach, recruitment, public relations  Comprehensive training, curriculum, manual  Management, policy and procedures, statistics  Supervision, program, department  Medical translation Service, editing, proofreading  Sign language, scheduling, billing  Language bank, updating, printing, distribution  Newsletter, editing process, elaboration, circulation Grants Columbia-Presbyterian Hospital Auxiliary / Work Study Federal Program / Title III Grant / Opportunity Grant / Grays Harbor College Foundation / Gray Harbor Equity and Diversity Resource Center / WA State College Work Workforce Education Department / Commencement Achievement Program / Headwaters AmeriCorps Retention Project / Passport to College / Green River College International Program / Community Transformation Grant / Indian Diabetes Prevention Program (IDPP) / WA State Attorney General Office / Centers for Disease Control and Prevention / Indian Health Services / Special Diabetes Program for Indians (SDPI) / Older American Act Title VI
  • 5. J h o n J . V a l e n c i a - P a g e | 5 Selected Volunteer and Community Service Work South King County Latino Network / Hoquiam Food Bank / Grays Harbor Heritage Festival Timberland Library / Grays Harbor Latino Network / Beyond Survival / American Red Cross GLBT Community Center / The Daily World Reader Advisory Board Multicultural Round Table / Oakville Friends of the Library Awards The American Hospital Association, Volunteer Excellence Program, 1997 / The White House President’s Service Award Nomination, 1996 / United Hospital Fund, Expansion Support Award, 1996 New York State Association of Directors of Volunteer Services, the Extraordinary Program Award, 1995 Professional Affiliations Vice President (2009-2011), Washington State, Multicultural Student Services Directors’ Council American Translators Association / Modern Language Association / American Red Cross Association of International Educators / League of United Latin American Citizens National Council of La Raza / Human Rights Campaign / Refugee Forum American Public Health Association (APHA) / American Indian Health Commission WA State Education Master of Arts in Latin American Literature/Cultural Studies; Tulane University, New Orleans, LA Bachelor of Arts in Sociology; Hunter College, New York, NY Computer Skills Windows / Macintosh / Microsoft Office Suite 2010 (Word, Excel, PowerPoint, Access, Outlook, Publisher) Internet Research / Blackboard /Angel / Social Media Languages Spanish (Native speaker) / English (Fluent) / Italian & Portuguese (Reading comprehension)