1. LOVITA L. RICHARDSON
lovita.richardson@gmail.com l 305.200.7734
Miami, Florida 33056
Summary of Qualifications
 RecordsManagement
 Developspecificgoals
 Case Management/Employmentand
Housing
 EmployerDevelopment/Client- Patient
Services
 Client/PatientIntake
 RegulatoryAssessment
 MicrosoftOffice Applications  CustomerService
 RegulatoryCompliance  Payroll vouchering
 TreatmentTeamSupport
 EmployerDevelopment
 Prioritize andorganize work
Education
Barry University,Miami Shores,FL 2010
BachelorinLiberal Studies/SpecializationinPsychology
Miami Dade College, Miami,Florida 2007
Associate of Arts/ PublicAdministration
Professional Experience
Career Source of South Florida July2016-Present
Doral,Florida
Career Advisor/ Ready to Work Program
 Manage adult participants throughout Miami-Dade and Monroe Counties.
 Complete an expanded assessment of participants at the time of admission to the Ready-To-Work
Employment Program.
 Facilitate youth preparedness for the workforce.
 Communicate withemployers in governmental, educational, non-profit, and faith-based industries as
well as service providers to develop working relationships and to facilitate case coordination.
 Develop, monitor and evaluate employment plans as well as monitor participant’s progress.
 Monitor staff and worksite performance; ensuring labor standards are upheld.
 Advocate onbehalf of participantstoensure theirneedsare met,throughcommunicationandavailable
resources to promote quality.
 Help participants make informed decisions.
 Promote effective and efficient utilization of employment resources.

2. Transition, Inc. October2015 - June 2016
Miami,Florida
ProgramSpecialist/QualityAssurance
 Maintained client records of the Miami-Dade County Office of Management and Budget.
 Distributed monthly bus passes to disadvantaged program participants.
 Created and managed expanded charts for all program participants.
 Conducted client orientation.
 Managed consumer charts and maintained multiple databases.
 Offered administrative support
 Provided maximum quality and customer service to all participants and providers within the Career
Source network.
St. Luke’s Behavioral Health Center October2013-February 2015
Miami,Florida
Residential Manager/ Team Leader
 Supervised residential staff and managed their schedules.
 Provided client housing case-management.
 Processed Department of Children and Families (DCF/SNAP) Food Stamp applications.
 Monitored the compliance of Safety and Health standards.
 Coordinated and provided appropriate staff trainings.
 Maintained monthly reports and documents.
 Coordinated fire drills.
 Addressedconsumer’sdailyneedsandactedasa liaisonbetweenthe consumerandthe administration.
 Facilitated psycho-educational groups.
 24/7 on-call status
Dade County Corrections/Transitional Care Unit October2012 – September2013
FloridaCity,Florida
Behavioral Health Technician
 Facilitatedpsycho-educational groups.
 Providedengagementactivitiesandappropriate readingmaterials.
 Monitoredinmates’behaviorduringrecreationalactivities.
 Maintaineddailylogs.
GEO Care,Inc., September2007-2010
City,Florida
Mental HealthSpecialist
 Maintainedconfidentialityof recordsrelatingtoclients'treatment.
 Under supervision,encourage clientstoexpresstheirfeelingsanddiscusswhatishappeningintheir
lives,helpingthemtodevelopinsightintothemselvesortheirrelationships.
 Collectinformationaboutclientsthroughinterviewsand observationof recreational activities.
 Complete andmaintainclient-relatedpaperwork,includingfederal- andstate-mandatedforms,client
diagnosticrecords,andprogressnotes.