1. Vickie Larkin
(901) 340-7571
larkin.vickie@gmail.com
SUMMARY OF QUALIFICATIONS
 10 years as a medical office supervisor which performed administration duties for the office
 Time management, multi-tasking, problem solving and focus on team work
 Developed strong relationships with physicians and pharmaceutical representatives
PROFESSIONAL WORK EXPERIENCE
Gastro One, Memphis, TN September 2005 - Present
Office Supervisor
 Manage a team of 4 employees including supervising, evaluating, interviewing, and training
staff.
 Perform Human Resources duties including approval of work schedules, leave request, and
handle employees’ benefits questions.
 Insure accuracy of hospital and physician billing.
 Administration duties including business correspondence, verbal and written communication,
healthcare issues with staff and patients, assist in credentialing, and the day to day operations
of the office.
 Provide team work, problem solving, and leadership to employees and physicians to insure a
smooth transition of patient care.
The West Clinic, P. C., Memphis, TN April 1995 – September 2005
Patient Services
 Performed various job functions during my tenure which included patient assistant, surgical
assistant, chemotherapy treatment coordinator, and front desk scheduler.
 Assisted physicians with patient care, while following clinic safety policies and procedures.
 Maintain patient confidentiality.
 Assisted in the operating room and responsible for the setup of surgical cases, assisted
physician in surgery, and adhered to OSHA guidelines and maintain a safe environment.
 Facilitated the process of patient flow, and ensured that information was correct in patient’s
charts.
 Scheduled appointments, explained procedures to patients, and acquired precertification.
EDUCATION
Universityof Phoenix, Memphis, TN June 2014
Bachelors of Science in Healthcare Administration with a concentration in Healthcare Management
 GPA 3.79
 Relevant courses includes Healthcare Management, Healthcare Ethics, Human Resources,
Leadership and Performance Development
Masters of Business Administration (expected graduation June 2016)
 Current GPA 3.76
ADDITIONAL INFORMATION AND SKILLS
 Proficient in Word and Power Point