1. W. Palmer Dillon
5005 Phinney Ave N, Seattle, WA 98103 (336) 266-0633 Palmer.Dillon1776@gmail.com
Profile
An innovative entrepreneur experienced in resource management and development of business operations
with emphasis on efficiency and cost minimization.
Professional Experience
Bella’s House Burlington, NC
Operations Consultant/Sales Manager September 2014-December 2015
• Advised owners on purchasing and store expansion
• Instilled importance of customer service to sales team
• Networked with local charities to increase community involvement
Boylan Bottling Company New York, NY
Regional Manager, Southeast August 2013-Setember 2014
• Directly oversaw 25 distributors over 7 states
• Met or exceeded quarterly quotas 7 out of 8 quarters
• Increased productivity of distributor sales teams through product education.
Assistant Regional Manager, Southeast March 2013-August 2013
• Grew key accounts to reach 80% coverage throughout Southeast
• Worked with regional manager to increase distributor output by 40%
• Created incentive programs with distributor partners
Territory Manager, Southeast April 2012-March 2013
• Opened new accounts daily
• Maintained existing accounts and customer relations
• Distributor relations and logistics: Hosted events
West End Station Elon, NC
Operations Manager January 2008-April 2012
• Increased revenue stream through innovative process redesign and resource deployment
• Coordinated scheduling for 25+ employees
• Planed events to strengthen customer relations
University Labor for Hire Elon, NC
Founder and Owner April 2007-April 2012
• Created a small start-up business specializing in manual labor, moving and storage
• Built a loyal customer base of 75+ clients through personal references
City of Burlington Department of Parks and Recreation Burlington, NC
Operations Manager March 2011-October 2011
• Raised efficiency in daily procedures throughout the operation, saving over $300 a week
• Trained 10-15 high school students in accounting procedures
• Balanced books daily
116 Oak Wine and Tapas Bar Elon, NC
General Manager January 2009-February 2011
• Facilitated new services leading to increased revenue and higher employee morale
Maho Bay Ecotourism Resort St. John, USVI
Intern Kitchen Manager Summer 2008
• Refined preparation and cooking process to reduce waste helping
the overall mission of the organization
Elon University Office of Executive Education Elon, NC
Office Assistant August 2006-June 2010
• Converted manual resources to digital, saving future labor and resources
• Compiled contact information
• Coordinated with on-campus vendors for meetings, meals, and special events.
Skills
Advanced knowledge of Microsoft Office Suite
Education
Elon University, Martha and Spencer Love School of Business, Elon, NC
Bachelors of Science in Business Administration, May 2011
Studied Italian culture and language. Babilonia Institute. Taormina, Sicily Summer 2007