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bonny resume

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bonny resume

  1. 1. Bonny Taylor 410-336-7636 Bonny1970@msn.com 575 Shakerag Road Greeneville, TN 37743 Objective To use my excellent communication, analytical, and personal skills in a customer service focused position while gaining knowledge that will allow me to further my career within this field. Experience Clayton Homes of Newport – Newport TN Sales Consultant May 2015 – Present  Provide excellent customer service throughout all aspects of the home buying process  Use my personal knowledge as a Clayton Homeowner to help my customers in their search for a new or used home  Support clients by helping them acquire the right home to fit their wants, needs, and budget through product knowledge  Generate new prospective buyers through social media, referrals and lead generated calls  Updated and maintain our website which has resulted in increased website and walk-in traffic M&T Bank – Columbia MD Teller Manager May 2013 - September 2014 • Lead my team to Outstanding Customer Service Scorecard and Audit Review • Certified In-Branch Trainer for New Hires • Used my strong inter personal skills to acquire new customers Which lead to a Referral Champion award for 3 consecutive years • Crossed trained to perform not only basic teller transactions, but sales functions including customer account maintenance as well as new account openings • Attend monthly Operational meetings in order to bring any updated and new information back to other team members as well bring any concerns from the branches to regional managers M&T Bank – Baltimore MD Teller w/ Teller Manager Responsibilities August 2010 – May 2013 • Served as a proactive team member within the branch which led to 100% customer service scorecard • Exceeded referral goals to receive a Referral Champion Award • Successfully manage and balance the ATM’s • Proven ability to balance and maintain cash ordering for the branch by being the Single Vault Custodian • Maintain accurate monthly records for audit purposes Aldi Inc. – Baltimore MD
  2. 2. Shift Manager March 2007 – October 2010 • Managed and trained incoming employees to a level of excellence required by Aldi • Dedicated and detailed in cash handling and balancing records at end of day • Demonstrated ability to order, as well as, stock inventory • Led my team in maintaining clean store appearance • Provide excellent customer service Bonnel Wellness – Baltimore MD Secretary/ Personal Assistant June 2000 - March 2007 • Proven ability to order and keep track of inventory • Accurately schedule and manage all client appointments • File and keep exemplary sales records • Demonstrate, Sell, and Deliver Health and Weight Loss Products Bonny Taylor Bonny1970@msn.com 410-336-7636 • Manage incoming/outgoing mail and shipments • Answer calls, file, general daily office duties Georgia Carpet June 1995 - June 2000 and Current • Maintain and record accurate sales records • Schedule and conduct new in-home free estimates • Demonstrate and sell carpet and home furnishings • Inventory and record products Augusta Federal Savings Bank – Baltimore MD Accounting Clerk / Payment Processor June 1986 - May 1989 • Thorough processing of mortgage payments • File and manage mail throughout the branch • Efficient skills in data entry for Accounting Department Education Western High School Baltimore, MD 1984 - 1988 Diploma Special Skills Highly Detail Oriented Exceptional Customer Service Skills Able to Multi-task with ease Fast and efficient using a 10 digit keypad Excellent Computer and Microsoft Skills
  3. 3. Interests Enjoy well organized environment, Decorating, and Home design References Bryan Green Branch Manager M&T Bank 410-740-1513 Kim Lee Teller Manager M&T Bank 410-256-5105 Bonny Taylor Bonny1970@msn.com 410-336-7636

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