Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

bonny resume


Published on

  • Be the first to comment

  • Be the first to like this

bonny resume

  1. 1. Bonny Taylor 410-336-7636 575 Shakerag Road Greeneville, TN 37743 Objective To use my excellent communication, analytical, and personal skills in a customer service focused position while gaining knowledge that will allow me to further my career within this field. Experience Clayton Homes of Newport – Newport TN Sales Consultant May 2015 – Present  Provide excellent customer service throughout all aspects of the home buying process  Use my personal knowledge as a Clayton Homeowner to help my customers in their search for a new or used home  Support clients by helping them acquire the right home to fit their wants, needs, and budget through product knowledge  Generate new prospective buyers through social media, referrals and lead generated calls  Updated and maintain our website which has resulted in increased website and walk-in traffic M&T Bank – Columbia MD Teller Manager May 2013 - September 2014 • Lead my team to Outstanding Customer Service Scorecard and Audit Review • Certified In-Branch Trainer for New Hires • Used my strong inter personal skills to acquire new customers Which lead to a Referral Champion award for 3 consecutive years • Crossed trained to perform not only basic teller transactions, but sales functions including customer account maintenance as well as new account openings • Attend monthly Operational meetings in order to bring any updated and new information back to other team members as well bring any concerns from the branches to regional managers M&T Bank – Baltimore MD Teller w/ Teller Manager Responsibilities August 2010 – May 2013 • Served as a proactive team member within the branch which led to 100% customer service scorecard • Exceeded referral goals to receive a Referral Champion Award • Successfully manage and balance the ATM’s • Proven ability to balance and maintain cash ordering for the branch by being the Single Vault Custodian • Maintain accurate monthly records for audit purposes Aldi Inc. – Baltimore MD
  2. 2. Shift Manager March 2007 – October 2010 • Managed and trained incoming employees to a level of excellence required by Aldi • Dedicated and detailed in cash handling and balancing records at end of day • Demonstrated ability to order, as well as, stock inventory • Led my team in maintaining clean store appearance • Provide excellent customer service Bonnel Wellness – Baltimore MD Secretary/ Personal Assistant June 2000 - March 2007 • Proven ability to order and keep track of inventory • Accurately schedule and manage all client appointments • File and keep exemplary sales records • Demonstrate, Sell, and Deliver Health and Weight Loss Products Bonny Taylor 410-336-7636 • Manage incoming/outgoing mail and shipments • Answer calls, file, general daily office duties Georgia Carpet June 1995 - June 2000 and Current • Maintain and record accurate sales records • Schedule and conduct new in-home free estimates • Demonstrate and sell carpet and home furnishings • Inventory and record products Augusta Federal Savings Bank – Baltimore MD Accounting Clerk / Payment Processor June 1986 - May 1989 • Thorough processing of mortgage payments • File and manage mail throughout the branch • Efficient skills in data entry for Accounting Department Education Western High School Baltimore, MD 1984 - 1988 Diploma Special Skills Highly Detail Oriented Exceptional Customer Service Skills Able to Multi-task with ease Fast and efficient using a 10 digit keypad Excellent Computer and Microsoft Skills
  3. 3. Interests Enjoy well organized environment, Decorating, and Home design References Bryan Green Branch Manager M&T Bank 410-740-1513 Kim Lee Teller Manager M&T Bank 410-256-5105 Bonny Taylor 410-336-7636