Mikal Elemikan is seeking an office assistant position. He has over 7 years of experience in various roles including office assistant, host, shift manager, and sales representative. He is resourceful, versatile, and motivated with strong communication, organizational, and customer service skills.
1. Mikal Elemikan
410 SAINT NICHOLAS AVENUE | NEW YORK , NY 10027 | 646-714-5122|
MIKALMADALION@GMAIL.COM
A very motivated learner. Resourceful and versatile multiasker,with quality reference and experience
Experience
Office Assistant , Apr 2014 – Present
MANAGED BY Q, NEW YORK, NY
• Main point of contact for general office needs ,order office supplies and maintain an accurate record
of office supplies to ensure necessary inventory is available as needed
• Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
send them to the proper departments
• Troubleshoot problems involving office equipment, such as computer hardware and
software.
Host , Apr 2014 – Present
RED LOBSTER, NEW YORK, NY
• Accommodate any special needs or requests of guests (i.e.: disabilities, etc.)
• Demonstrate genuine hospitality and set the stage for an exceptional dining experience
• Engage in friendly conversation as you seat guests in a timely fashion
• Introduce guests to their Server and maintain a clean and organized work area and complete
Cleaning as assigned
• Make reservations when guests call or in-person
• Manage restaurant waiting list during high volume to accurately set guest expectations,
• Open door for Guests arriving and departing
Shift Manager, Apr 2010 – Apr 2014
STARBUCKS COFFEE COMPANY, NEW YORK, NY
• Organize and direct worker training programs, resolve personnel problems, hire new staff,
and evaluate employee performance in dining and lodging facilities.
• Establish standards for personnel performance and customer service.
• Schedule and receive food and beverage deliveries, checking delivery contents to verify
product quality and quantity.
• Monitor budgets and payroll records, and review financial transactions to ensure that
expenditures are authorized and budgeted.
• Monitor compliance with health and fire regulations regarding food preparation and serving,
and building maintenance in lodging and dining facilities.
• Count money and make bank deposits.
• Schedule staff hours and assign duties.
Sales Representative , May 2009 – Jul 2010
GAP INC., NEW YORK , NY
• Open and close cash registers, performing tasks such as counting money, separating charge
slips, coupons, and vouchers, balancing cash drawers, and making deposits.
• Maintain knowledge of current sales and promotions, policies regarding payment and
exchanges, and security practices.
• Answer customers' questions about products, prices, availability, or credit terms.
• Emphasize product features based on analyses of customers' needs and on technical
knowledge of product capabilities and limitations.
• Select the correct products or assist customers in making product selections, based on
customers' needs, product specifications, and applicable regulations.
Education
HOSTOS COMMUNITY COLLEGE, BRONX, NY
Associate Degree in Business Administration , May 2012
