1. Naydushka Acosta
91 East 208th
Street, Apt. #5A
Bronx, New York 10467
Tel: (347) 326-8015 • Cell: (718) 496-3917
OBJECTIVE:
To obtain a challenging administrative position at a growth-oriented firm, which will allow me
to both further my skills and acquire new abilities.
SUMMARY OF QUALIFICATIONS:
● Over four years of experience working in diverse retail sales and customer service
environments.
● Maintain excellent customer service skills. Known as “highly organized and productive
employee”.
● Maturity, honesty, ability to look at challenges as opportunities.
● Hardworking, energetic and reliable; recognized for assuming additional responsibilities.
● Able to meet and exceed company goals.
● Proficient in Microsoft Office, Word, Excel and Outlook.
● Fluent in English and Spanish
EDUCATION:
Abel Bravo High School Panama Colon
Diploma – General Academics 2000 - 2004
WORK EXPERIENCE:
Victoria’s Secrets 04/13 – Present
Customer Service /Back office
● Provide friendly, courteous service to all customers.
● Perform general office duties such as typing, answering telephones, operating machines,
sorting mail, tracking materials removed from files in order to ensure that borrowed files
are returned, gathering materials to be filed from employees and/or departments.
● Train and oversee employees on company’s record-keeping system.
● Ability to maintain confidentiality.
● Sort or classify information according to guidelines such as content, purpose, user
criteria, or chronological, alphabetical or numerical order.
● Receive shipments from warehouse and stock in a timely manner to insure merchandise
gets out to public.
Yellow Rat Bastard Clothing Store 08/07 – 02/13
Customer Service / Cashier
● Processed customer transactions, maintained cash registers and handled bank deposits.
● Ensured the storefront looked presentable, compelling and aesthetically pleasing to
customers.
● Always aimed to exceed customer’s expectations.
● Trained newly sales associates and cashiers.

2. Naydushka Acosta
91 East 208th
Street, Apt. #5A
Bronx, New York 10467
Tel: (347) 326-8015 • Cell: (718) 496-3917
● Handled weekly inventories.