This document is a resume for Morgan Porter providing contact information, work experience, education, and additional information. It summarizes their experience working in various retail and food service roles demonstrating skills in customer service, cash handling, inventory management, and multi-tasking in fast-paced environments. Their objective is seeking a position in retail that allows them to utilize their problem-solving, organizational, and customer service strengths.

1. Morgan Porter
Magnolia, TX 77355
morganporter1916@yahoo.com - 979-204-4838
Employee who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities
simultaneously while providing exceptional customer service. Reliable and friendly, quickly learns and masters
new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience
as well as completing the assigned tasks. Upbeat, flexible, driven and results-focused professional seeking a
position in a fast-paced retail environment.
Reliable and punctual worker who possesses an excellent work ethic. Areas of expertise include inventory,
cash management and exceptional customer service. Retail Sales Associate versed in merchandising, display
design and customer relations. Service-focused professional and friendly team player with a knack for building
productive working relationships. Dedicated and possesses a firm commitment to customer service that has
been described as "second-to-none" by employers.
Young, open minded individual who is eager to start and build a career in a fast paced and challenging work
environment. Looking to fill a position that demonstrates my problem solving and unique way of thinking.
Highlights
• Organized
• Time management
• Detail-oriented
• Excellent multi-tasker
• Display design
• Strong communication skills
• Flexible schedule
• Superb sales professional
• Quick Learner
• Great interpersonal and communication
• Punctual
• Good work ethic and efficient
• Self motivated
• Committed to a friendly team work environment
• Work well under pressure
• Intermediate computer knowledge
Willing to relocate to: College Station, TX - The Woodlands, TX - Tomball, TX
Authorized to work in the US for any employer
WORK EXPERIENCE
Assembly Line Worker
Staff Force - Conroe, TX - March 2015 to April 2015
Demonstrated consistency, responsibility, and patience
• Ensured that things were organized and moved at a fast pace and that I was a reliable worker
• Cleaned and finished sub-assemblies or assemblies using hand or power tools
• Performed and submitted first piece for inspection
• Wiped machines, tools and workplace to maintain safety and cleanliness. Assembled medical equipment
• Inserted and positioned materials and clamped, spliced and fitted parts using hand and power tools

2. • Improved knowledge and productivity through continuous education and learning from foreman and senior
assemblers
Cashier
Target - Conroe, TX - November 2014 to January 2015
Operated a cash register to process cash, check and credit card transactions
• Guided customers in choosing items that reflected personal style and shape
• Processed an average of number transactions each day in a timely manner
• Answered customers' questions and addressed problems and complaints in person and via phone
• Helped customers select products that best fit their personal needs Maintained visually appealing and
effective displays for the entire store Educated customers on product and service offerings
• Offered exceptional customer service to differentiate and promote the company brand
• Consulted with customers on the latest styles and trends
• Collaborated with customer service team members to give exceptional service throughout the entire shopping
and purchasing experience
• Kept the showroom clean and maintained neat, orderly product displays Built customer confidence by actively
listening to their concerns and giving appropriate feedback. Communicated merchandise needs and issues to
appropriate supervisors in a timely fashion
• Communicated information to customers about product quality, value and style
• Balanced the needs of multiple customers simultaneously in a fast-paced retail environment
• Offered direction and gave constructive feedback to motivate team members
• Built and maintained effective relationships with peers and upper management
• Processed all sales transactions accurately and in a timely fashion
• Marked clearance products with updated price tags
Cashier
Panera Bread - Clarksburg, WV - September 2012 to October 2012
Accepted payment from customers and made change as necessary
• Apportioned and served food to facility residents, employees, or patrons
• Assisted co-workers
• Cleaned and maintained the beverage area, display cases, equipment, and order transaction area
• Cleaned bars, work areas, and tables
• Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash
• Greeted customers in the restaurant, took and rang up orders, handled payment and thanked customers
• Informed patrons of establishment specialties and features
• Inspected dining and serving areas to ensure cleanliness and proper setup
• Kept coffee stations clean and ready for service. Loaded dishwashers and hand-washed items such as pots,
pans, knives
• Located items requested by customers
• Performed dishwasher duties. Performed serving, cleaning, and stocking duties
• Prepared and served hot and cold beverages
• Prepared coffee-based and other beverages on request; serve prepared pastries and other food items
• Stocked cabinets and serving areas with condiments, and refilled condiment container
• Stocked supplies in serving stations, cupboards, and refrigerators
• Stored clean equipment and utensils
• Transferred supplies and equipment between storage and work areas Communicated with customers
regarding orders, comments, and complaints
• Ensured first-in-first-out system with all ingredients labeled and stored properly
• Maintained contact with kitchen staff, management, serving staff, and customers

3. • Notified kitchen personnel of shortages or special orders
• Removed trays and stacked dishes for return to kitchen
• Served residents and guests during meal times with speed and efficiency
• Sorted and removed trash, placing it in designated pickup areas
• Assisted guests with placing orders in an informative and helpful fashion
• Maintained knowledge of current menu items, garnishes, ingredients and preparation methods
• Delivered exceptional service by greeting and serving customers in a timely, friendly manner
• Suggested additional items to customers, as appropriate, to increase restaurant sales
• Answered questions about menu selections and made recommendations when requested
• Completed closing duties, including restocking items and cleaning the front area
• Routinely cleaned tables, table settings, glassware, windowsills, counters, floors, storage areas and service
refrigerators
• Effectively used items in stock to decrease waste and profit loss Continually kept carpets and floor clear
of debris
• Maintained neat and attractive bakery food cases
• Maintained a professional tone at all times, including during peak rush hours
EDUCATION
The Alpha Academy - Magnolia, TX
2014
ADDITIONAL INFORMATION
Volunteer at The Brazos Valley Troupe (Local Theater) - College Station, TX - 2010 to 2012
Responsibilities:
-Lead group activities
-Assisted in rehearsal set ups and tear downs
-Built props
-Lead group readings
-Promoted shows locally
Volunteer at M&K Land Services - College Station, TX - January 2010 to February 2012
Responsibilities:
-Cared for horses and other animals on the land
-Kept a log of tenants
-Assisted in collecting rent
-Maintained ground upkeep
Accomplishments:
Helped maintain a professional and smooth running environment for the tenants, the owner, and manager. I'm a
very quick learner and have great interpersonal skills, and committed to a team and friendly work environment.