Kent Heinlein has over 30 years of experience in food and beverage management and purchasing roles. He most recently served as the General Manager of Servatii Bakery, where he oversaw a staff of 15-20 employees. Prior to that, he spent 18 years as the Director of Purchasing and Receiving for the Hilton Cincinnati Netherland Plaza, where he was responsible for purchasing all food, beverage, and hotel items and negotiated contracts to ensure quality products were purchased at the best prices. Heinlein has a Associate Degree in Business Administration with a focus on Accounting.

1. 5031 Clarevalley Drive (513)-532-7111
Cincinnati, OH 45238 kentheinlein24@yahoo.com
Kent D. Heinlein
Objective:
To utilize my talents in maximizing profits, with an organization, who is committed
to the satisfaction of both internal and external customers.
Education:
1980-1982, Cincinnati Metropolitan College,
Associate Degree/Business Administration, Major in Accounting.
Work Experience:
November 3, 2014 to Present
Servatii Bakery-Anderson Ferry Rd, Cincinnati, OH
Store General Manager
Responsibilities:
• Manage, schedule, train, coach and council a staff of fifteen to twenty associates.
• Rotation, inventory, ordering and stocking of all store items.
• Accurately writing and ordering specialty cakes and other bakery items to insure
customer satisfaction.
• Operate a Micros cash register, run Micros reports, and daily bank deposits.
1996-April 25, 2014
Hilton Cincinnati Netherland Plaza- 618 Rooms-Fifth Street, Cincinnati, OH
Director of Purchasing and Receiving/Food and Beverage Controller
Qualifications/Accomplishments:
• Responsible for purchasing and receiving all items to operate a ten million dollar revenue
producing food and beverage department. Also purchased and received all items used in
the operation of a 618 room, four diamond hotel.
• Successful in negotiating contracts with local and national purveyor’s to insure that the
best quality products are purchased at the best price, resulting in cost savings for the
company.
• Consistently achieved and exceeded food and beverage cost budget numbers as set by
management and ownership.
• Excelled in the area of maximizing discounts as outlined in food purveyor contracts,
which resulted in high dollar saving for the hotel. Expert with the Avendra buying
program.
• Successfully created and maintained a complete inventory/order/par and requisition
system for all items purchased to insure that adequate stock was available at all times.
• Responsible for conducting monthly inventories for all food and beverage in all areas of
the hotel. Input all physical counts into an excel spreadsheet, calculated and prepared
month end numbers that were used to obtain accurate food and beverage costs.
• Personally devised, maintained and enforced food, beverage and hotel controls, policies,
procedures and standards.
• Negotiated the contracts to purchase all capitol item projects for the company, as well as
all china, glass and silver purchasing.
• Other Skills: Building budgets. Forecasting, Associate management/training/coaching
and counseling. Negotiating long and short term vendor contracts. Cost controls and
savings. Cost analysis. Menu costing and pricing. Spreadsheet construction. Proficient in
Microsoft Excel and Word.
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2. 1994-1996 The Westin Hotel-400 Rooms-Fifth Street Downtown Cincinnati, OH
1995-1996 Restaurant Manager, Fifth Street Market, managed 40 to 50 employees
1994-1995 Food and Beverage Controller
1982-1994 The Clarion Hotel-890 Rooms-Fifth Street, Downtown, Cincinnati, OH
1991-1994 Director of Purchasing and Receiving
1990-1991 Food and Beverage Controller
1988-1990 Accounting/Credit Manager
1986-1988 Restaurant Manager, managed 50 employees
1984-1986 Billing Agent
1983-1984 Hotel Income Auditor
1982-1983 Restaurant Server
1978-1982 The Kroger Company- Glenway Avenue, Cincinnati Ohio
Grocery store cashier and stocker
Personal references will be provided upon request
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