1. Philip Wolf
1016 Greenbriar Circle, Decatur, Georgia 30033 404-421-4838 pwolfx@comcast.net
Profile I have forty years’ experience in the automotive industry,
including Service Department Management and Customer
Service Advisor. I was an ASE Certified Master Technician,
have a degree in Automotive Technology and an Associate
degree in Science. I have gained the knowledge of, and “know
how” to, analyze fixed operations; make necessary changes
to policy, process and procedure to build sales success and
top ranked C.S.I.
Experience September, 2012 – May, 2015
Capitol City Nissan / Troncalli Inc.
Assistant Service Manager / Service Advisor
Maintained C.S.I. above both District and Region
Earning Platinum Owner First Award of Excellence
April 2007 – August 2012
Nalley Nissan (formerly Troncalli Nissan)
Assistant Service Manager / Service Advisor
March, 2005 – March 2007
Troncalli Nissan / Troncalli Inc.
Assistant Service Manager / Service Advisor
July, 2003 – November, 2004
Subaru of Gwinnett/Atlanta
Service Director
I trained all employees in process and procedure.
Attain Subaru Stellar Certification,
first Dealership in the Atlanta market to reach this status!
December, 2001 – December, 2002
Sutherlin Nissan Mall of Georgia
Service Manager
Oversaw service department start-up in this brand new facility
I trained all service employees in process and procedure.
First year C.S.I. average above region & district
November, 1985 – November, 2001
Gwinnett Place Nissan (formerly Boomershine Nissan)
Service Manager, Assistant Service Manager, Service Advisor
Increased gross and net profit
C.S.I. /N.S.I. scores consistently above district and region.
Education 1978 Dekalb College, Clarkston, Georgia
Associate of Science Degree
Degree in Automotive Technology, Awarded Honors
Achievements National Institute of Automotive Excellence
Certified Master1979, 1994
2. Professional
References Matt Washburn
Regional Service Operational Consultant
Nissan Motor Corporation
678-300-4736
Joe Pallone
Fixed Operation Manager
Troncalli Motors Inc.
404-456-7379