1. Michelle M. Nikiforakis
28 North Winchester Street • Swanzey, NH 03446 • 6034992111
• michellenikiforakis@gmail.com
OBJECTIVE
Patient, confident and motivated individual seeks a professional position that allows me to contribute prior customer
service and administrative experience that will bring success, dedication and productivity to a professional work setting
and its goals
WORK EXPERIENCE
SWANZEY MACHINE TOOL: Swanzey, NH February 2013 – Present
Machine Operator/Apprentice Programmer
● Work independently and under the supervision of the Head Programmer/Proprietor
● Operate and maintain Hurco 3, 4 and 5 axis machines in metal machine shop that has relationships with
several large local manufacturers
● File, grind and perform finishing work on individual parts
● Perform parts inspection and quality control
● Manage inventory and procure equipment and materials from various vendors
● Increased productivity by improving web based communication with vendors
● Participated in machine tool certification classes to increase knowledge and understanding
BOSTON MEDICAL CENTER: Boston, MA April 2008 – April 2013
Administrative Coordinator
● Managed office, clinic and calendar for busy breast cancer surgeon
● Coordinated patient care for ongoing clinical trials
● Worked with External Affairs to organize public charity events
● Working with a particularly sensitive client base, addressed all customer inquiries related to billing and
referred them to information resources related to breast cancer treatments
● Established and maintained physical and electronic data bases that are still utilized
● Scheduled procedures and appointments and completed insurance authorizations
● Dedicated to patient advocacy and confidentiality
EVELYN DOUGLIN CENTER: Brooklyn, NY April 2007 – April 2008
Assistant Supervisor (OPTS Program)
● Coordinated daily operations of day rehabilitation organization for individuals with profound behavioral and
physical challenges
● Supervised 15 staff members, 28 consumers and collateral clinicians
● Created specialized programs for each client, documenting ISPs and outcomes
● Mentored staff in professional goals development
● Worked closely with community based businesses and organizations to encourage opportunities for inclusion
including development of a community garden with a local church and expanded house cleaning services with
a local landlord
● Worked with staff and clinicians to ensure monthly and quarterly reports were accurate and submitted on time
● Maintained all documentation for internal and outside audits
RESIDENTIAL RESOURCES INC: Keene, NH January 2004 – January 2006
Direct Service Personnel
● Worked one on one with individuals with special needs, documenting ISPs and outcomes
● Focused on supporting appropriate social interactions, good daily hygiene, independent living skills and
selfadvocacy
2. EDUCATION
KEENE STATE COLLEGE: Keene, NH Graduated May 2006
Received Bachelor of Arts in Social Science with specializations in History and Sociology, Minor in English with
a focus in literature
ANATOLIA COLLEGE: Thessaloniki, Greece January 2005 – January 2006
Studied History and Social Science (studied abroad)
● Group Leader, International Students Program
● English as a Second Language (ESL) teacher
SKILLS
● Lotus Notes and Microsoft Office
● Logician
● Centricity
● Atlas and SDK
● First Aid/CPR
● Blueprint Reading