Troy Williams is seeking career opportunities in the Cleveland area with experience in applied behavior analysis and conversational marketing. He has a Bachelor's degree in psychology from Kent State University, where he conducted undergraduate research and served as president of the psychology student organization. His work experience includes implementing behavior plans as an ABA technician and recruiting blood donors through informative conversations as a marketing recruiter. He offers strong communication, leadership, and technical skills.

1. Troy Williams
17407 Lorain Ave. Apt. 208 Cleveland, OH 44111 | 330-844-9392 | twill101@kent.edu
Objective
Cleveland-area young professional seeking to to explore potential career opportunities.
Work Experience
Comprehensive Autism Partnership October 2014 – July 2015
Applied Behavior Analysis Technician
• Apply therapeutic system of applied behavior analysis within an in-home setting.
• Implement continuously adapted behavior plans developed by Board Certified Behavior Analyst.
• Prepare daily lessons from various workbooks prior to sessions.
• Develop client social skills by holding sessions within the community.
• Operationalize client behaviors into quantifiable data for collection, graphing and report.
Incept Corporation March 2012 – October 2014
Conversational Marketing Recruiter
• Utilize conversational skills within a professional environment to recruit first-time blood donors and
schedule appointments for current blood donors.
• Address donor concerns with informed responses using criteria established by various clients such as the
American Red Cross and the Food and Drug Administration.
• Strengthen client-to-donor relationships by providing professional, informational, and personable
interactions.
• Interpret quantitative feedback to evaluate job performance and set personal goals.
• Offer constructive criticism to new employees after analyzing their calls.

2. Education
Kent State University at Stark 2009 – 2014
• Bachelor of Arts in Psychology with Honors received May 2014.
• Sample coursework: The Psychology of Adjustment, Human Communication and Behavior, and
Psychological Interventions, Abnormal Psychology
Washington High School 2005 – 2009
• Graduated with honors, May 2009.
• College preparatory coursework.
Educational Achievements
Undergraduate Research Assistantship
• Analyzed biological and self-report survey data of hospital patients exhibiting significant post-operative
stress.
• Interpreted and reported findings at annual student academic conference.
• Potential co-authorship of study pending publication in nationally syndicated academic journal.
Service-Learning Project with Stark County Department of Parks and Recreation
• Collaborated with a team of students to provide local Parks and Recreation Department with research-
based information pertaining to the biological and psychological benefits of nature with the intent of
developing public awareness programs.
Presidency of the Kent State University at Stark Psychology Student Organization
• Elected by popular vote.
• Duties included administrative responsibilities such as mass schedule coordination, communication with
campus body including detailed reports of organization fund allocation, advertising for organization-
sponsored lectures.
General Skills
• Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel, etc.)
• Leadership experience within both an academic and professional environment.