Tracy Athey is seeking a position in social services with experience in case management, program assistance, and financial management. She has a BA in Biology/Pre-medicine from University of Houston and MA in Clinical Psychology from Union College and Spalding University. Her experience includes over 5 years of case management and care coordination for individuals with mental health and substance abuse issues. She also has experience in family preservation programs, graduate assistant roles, and managing an eye care practice.
Experienced health education graduate in planning, implementing and evaluating effective health programs.
Knowledge in the area of teen pregnancy prevention, HIV/AIDS prevention, and youth development.
Excellent customer service, communication (public speaking, presentations, group faciliation), and interpersonal skills.
I am interested in working in an area where I can positively and effectively exercise my acquired knowledge in community health; building meaningful relationships with clients & co-workers; educating adolescents on pregnancy and STD/HIV prevention, educating and promoting the importance of preconception health.
Specialties:
Customer service, HIV/AIDS education and promotion, group facilitation, program planning, program implementation, program evaluation, and rural health.
Experienced health education graduate in planning, implementing and evaluating effective health programs.
Knowledge in the area of teen pregnancy prevention, HIV/AIDS prevention, and youth development.
Excellent customer service, communication (public speaking, presentations, group faciliation), and interpersonal skills.
I am interested in working in an area where I can positively and effectively exercise my acquired knowledge in community health; building meaningful relationships with clients & co-workers; educating adolescents on pregnancy and STD/HIV prevention, educating and promoting the importance of preconception health.
Specialties:
Customer service, HIV/AIDS education and promotion, group facilitation, program planning, program implementation, program evaluation, and rural health.
• Experienced and highly professional
• Handles sensitive and confidential information in a professional manner
• Strong relationship and time management skills
• Over 10 years’ experience in Customer Service, Event planning and Administration
• Detail-oriented, organized, and calm under pressure
• 5 years’ collection experience
• Over 5 years’ call center experience
• Ability to Multi-task
• Proficient in Microsoft office
1. athey.tracy@yahoo.com 6072 State Rd 62, Georgetown, IN 47122 812.267.9379
OBJECTIVES
To secure a position with a well-established organization with a stable environment that will lead to a lasting
relationship in the field of social services.
EDUCATION
Spalding University
8/2010-11/2012 Clinical Psychology
Union College
8/2009 MA – Clinical Psychology
University of Houston
8/1991 BA Biology/Pre-medicine
EXPERIENCE
Seven Counties Services, Inc. 4710 Champions Trace #107, Louisville, KY 40218
CABHI ACT Case Manager/Service Coordinator February 15, 2016 – current
Conducts and documents comprehensive assessment of client and/or client’s needs • Participates in development of
client’s service plan • Arranges for delivery of needed services • Assists client in accessing needed services • Monitors
client’s progress by making referrals, tracking client’s appointments, performing follow-up on services rendered, and
performing periodic reassessments of client’s changing needs • Performs advocacy activities on behalf of client •
Provides case consultation • Communicates with supervisor about issues related to case management, resourcing,
service collaboration and development of new resources • Provides psychosocial education to clients and/or family
members • Performs crisis assistance
Lifespan Resources, Inc. 33 State St, New Albany, IN 40150
Care Manager 5/13/2013 – 8/24/2015
Assess eligible individuals to determine eligibility for services, functional impairment level, and corresponding in-
home and community services needed by the individual ● Develop service plans to meet the individual’s needs ●
Implement service plans linking individual with needed services, regardless of the funding source ● Assessment and
care planning for discharge from institutionalization ● Perform annual and quarterly face-to-face reassessments of
individual’s needs ● Complete periodic updates of care plans ● Monitor the quality of home care community services
provided to the individual ● Determine and monitor the cost effectiveness of providing in-home and community
services ● Provide information and assistance services ● Implement enhancement or termination of services based
on need ● Administrative guidance of the waiver application for participants who have selected self-directed
attendant care
TRACY L. ATHEY, MA
2. 2
TRACY L. ATHEY, MA
Providence Self-Sufficiency Ministries, Patchworks, and Family Preservation Program
1037 Unruh Dr., Georgetown, IN 47122
Case Manager, Program Assistant, Insurance Clerk 5/15/2012 – 7/31/2013
Compile monthly reports for each family and distribute to DCS ● Construct initial case plan and complete updates ●
Schedule and conduct two hours per week session with each family ● Compute billing census each month, including
court appearances ● Travel to meetings related to homelessness, case management, and transitional housing ● Mentor
women on campus with regard to daily living skills, behavior, and parenting ● Transport families to appointments,
court, and any other destination necessary ● Provide childcare for families during individual, family, and group therapy
Spalding University 901 S 4th St, Louisville, KY 40203
Graduate Assistant 9/10/2010 – 8/31/2012
Communicate with prospective students regarding the Master of Science in Business and Communications (MSBC)
program ● Compile and evaluate applicants’ application and supporting documents to the MSBC program ● Compile
and implement faculty syllabi, contracts, and textbook orders ● Develop and implement course schedule with the
MSBC Director
Mountain Eye Care Center 620 Old 25 E, Barbourville, KY 40906
Co-Owner, Chief Financial Officer, Practice Manager 1/1/1994 – 8/31/2011
Establish and manage human resource functions including personnel files, manuals, orientation, training, grievances,
termination, and payroll ● Manage accounts payable/receivable, insurance billing and reconciliation ● Generate
monthly/yearly budgets and provide frequent reconciliation ●Generate financial projections based upon historical
data and current trends ● Make all final financial decisions ● Supervise staff
SKILLS
Staff Supervision, Training and Development
Natural Leader
Confident
Superior Documentation
Compassionate
Dedicated
Target Case Management (SUD and SMI) Certification
Adult and Pediatric First Aid/CPR/AED