1. Samantha J. Fonda, MSW
64 Lanes Pond Rd. samanthafonda@gmail.com
Northford, CT 06472 (203) 430-5976
Objective: To obtain a position which both enhances my current skills in the field of social work as well as provides me the
opportunity to work in a setting that promotes collaboration with its community and fosters positive growth while
seeking to protect basic human rights.
Summary of Qualifications
● Education in the areas of social work, psychology and public administration have provided a strong foundation and
understanding of basic human needs and social services.
● With a focus on Administrative Social Work in Master’s education have training in workforce training and
development as well as employee engagement and management.
● As part of education has had extensive cultural competence training and subsequent applicable field work.
● In current employment have participated in additional projects, organization of events and participation on various
committees, above and beyond position expectations to help Improve departmental functions.
● Strong desire to advance my career while utilizing the skills I have obtained in my collegiate studies as well as in
past employment, in order to integrate the unique elements available in this community.
● Excellent communication and organizational skills. Ability to multi-task effectively without the necessity of
supervision. Operates well in both group and individual scenarios. Consistently performed beyond expectations of
employers.
● Comfortable working with adults and children of all ages. Possesses strong interpersonal skills and a passion to
work effectively with others toward a common goal, while being able to build upon current knowledge.
Related Employment History
February 2012-Present
● Admitting Associate II, Yale New Haven Hospital New Haven, CT
o Responsible for creating procedures for staff and participating in a higher level of planning and development of the
department.
o As a member of the Training Team, aids in creating from scratch training tools as well as coordinating and
executing new staff training in order to maintain an adequately trained staff.
o Designed and completed a one-to –one staff assessment to cite areas in need of more enhanced training
o Maintains assigned post in hospital and operates in a high-pressure and quick-moving setting
o Obtains signatures and copays in addition to adding insurance and confirming some demographical information as
part of admission process.
o Communicates with visitors, patients and fellow employees in an effective and professional manner to offer a high
quality of customer service.
o Collaborates with various individuals within the hospital to ensure customer satisfaction.
o Originated, developed and executed staff training and employee retreat event
October, 2010-February 2012
● Lead Behavioral Health Consultant, Integrated Wellness Group New Haven, CT
○ Carried out classroom and child-specific observations in Head Start, Early Head Start and School Readiness
funded classrooms throughout New Haven, Connecticut.
○ Communicated with teachers and administration to create consistently productive learning environments.
○ Collaborated with colleagues to develop positive guidance plans for children and classrooms.
○ Coached and modeled recommended techniques in classrooms for parents and teachers.
○ Supervised staff, including 5 collegiate interns, on methods and procedures relative to behavioral health
consultation as well as the overall logistics and flow of operations in the department.
○ Designed, coordinated and conducted training for staff and parents of children in this population
○ Maintained a pivotal role in creating and enhancing relevant departmental procedures to create a streamlined
process of operating.
○ Positive Behavior Support and Circle of Security training obtained for this position
June 2011-August 2011
● Intake Specialist, Integrated Wellness Group New Haven, CT
o Conducted initial intakes with potential therapy patients, including completion of necessary paperwork, brief
assessments and a diagnostic interview.
o Strategized and assisted in implementing new means of entering client data.
o Collaborated on the execution of informational sessions for prospective patients
o Provided part time case-management assistance as a supplement to this position

2. June, 2005- July 2010 (intermittent employee) New Haven, CT
● Assistant Office Manager, Enterprise Plumbing & Heating, Inc.
○ Consulted with vendors and contractors and corresponded with employees on job sites.
○ Handled financial and administrative materials relative to employees.
○ Processed plans and documentation in and out of office.
○ Proposed and developed ideas for new organizational procedures.
○ Compiled operation & maintenance manuals.
November, 2006- January, 2007
● Controller’s Office Representative, Town of Redding Redding, CT
○ Drafted spreadsheets and data sheets as a means of organizing data.
○ Investigated vehicles at several locations and collected pertinent information.
○ Coordinated with superiors on findings and originated a new means of data organization.
○ Maintained new system for vehicle descriptions.
June, 2007-August, 2007 New Haven, CT
● Program Facilitator, Girl Scouts of America
○ Planned and conducted programs for young females in conjunction with the Girl Scouts programming.
○ Took charge of groups and worked with colleagues to lead them efficiently.
○ Communicated in an effective way with program participants and superiors.
○ Maintained own time sheets
Education & Distinctions
● University of Connecticut, School of Social Work, West Hartford May 2014
Master of Social Work, Administration Track; GPA 3.988
● St. John’s University, Jamaica, New York January 2010
Bachelor of Arts Degree in Psychology; Minor in Public Administration
Dean’s List, 2007-2010 Academic Years; GPA 3.50
Internships
● Intern
Planned Parenthood of Southern New England Sept 2013-July 2014
● Functioned collaboratively with the Public Policy & Advocacy and Education & Training departments and their interns to
conduct program evaluation surveys and provided programmatic recommendations.
● Worked to craft a grant for outreach in New Haven to target the needs of the Latina Community.
● Gained much exposure to the world of Human Rights and Reproductive Justice by attending trainings and conferences
and delivering testimony at the CT Legislative Office Building.
● Intern Sept 2012-June 2013
CARE: The Community Alliance for Research and Engagement
● Expanded knowledge of social work from an administrative perspective by being part of a variety of development and
grant-seeking meetings.
● Worked on various projects such as employee engagement interviews, crafting of personnel policies and planning of
annual retreat.
● Gained a greater awareness of the public health disparities in urban communities, specifically New Haven.
● Clinical Intern June 2009-August 2009
Connecticut Valley Hospital (Whiting Forensic Division), Middletown, CT
● Shadowed supervisor, Dr. Sean Hart, PsyD, and his team as they collaborated on treatments for patients at this facility.
● Increased insights into the structure of a site which combines aspects of both the psychological and legal realms.
● Participated in group sessions alongside patients as well as professionals of varying disciplines.
● Clinical Intern Oct. 2009-Dec. 2009
Creedmoor Psychiatric Center, Queens Village, NY
● Assisted in the administration of group activities as part of the outpatient rehabilitation center of the hospital.
● Interacted with various consumers of the program and collaborated with administrative staff on the day-to-day functions
of the program and the hospital setting.
Professional Associations & Achievements
● Certified Revenue Cycle Specialist- Institutional, AAHAM
● Member, National Association of Social Workers
● Secretary, North Branford Democratic Town Committee- 2012-2014
● Train the Trainer Certified in Positive Behavior Support
● Circle of Security Training Certified
● AmeriCorps Alum for participation in the St. John’s University Jumpstart Program
● Participant, 2009 Pace University Psychology Conference
● Research Assistant to PhD candidate at St. John’s University, 2009
● Past Member, Psi Chi, Honor Society in Psychology, St. John's University Chapter
● Past Student Affiliate, American Psychological Association (APA)