Experienced health education graduate in planning, implementing and evaluating effective health programs. Knowledge in the area of teen pregnancy prevention, HIV/AIDS prevention, and youth development. Excellent customer service, communication (public speaking, presentations, group faciliation), and interpersonal skills. I am interested in working in an area where I can positively and effectively exercise my acquired knowledge in community health; building meaningful relationships with clients & co-workers; educating adolescents on pregnancy and STD/HIV prevention, educating and promoting the importance of preconception health. Specialties: Customer service, HIV/AIDS education and promotion, group facilitation, program planning, program implementation, program evaluation, and rural health.

1. Michaella H. Kosia
6119 Shanda Dr Apt E., Raleigh, NC 27609 ▪ Cell: (301) 364-7927 ▪ Email: ​Mkosia17@gmail.com
Relevant Skills and Strengths
● Extensive Knowledge of HIV/STD prevention, treatment,
transmission and disease progression
● Cooperative and dependable team player
● Ability to convey HIV/STD and health information ● Impressive Interpersonal Skills
● Excellent customer and client services skills
● Experience developing educational materials utilizing
Microsoft office software.
● Knowledge and experience working with Communities of
color
● Ability to listen and respond appropriately to others
● Ability to utilize social media in order to enhance
outreach efforts
● Knowledge of Behavioral Change Models
EDUCATION
East Carolina University, 2012 (Greenville, NC)
● Bachelor of Science Degree in Public Health Studies
EMPLOYMENT
CommWell Health Clinic (Newton Grove, NC)
SPNS Network Navigator
● Work with the Medical Home team network of providers and supportive services to facilitate timely care and compliance
with appointments.
● Communicates with site staff to ensure updates and the successful completion of study goals.
● Maintain, update, and may establish various databases for tracking research studies on SPNS patients.
● Ensure that follow up appointments are made after provider visits.
● Identify and schedule appointments with culturally competent caregivers.
● Assisting in coordination of transportation to and from medical appointments
● Accompany clients to scheduled care and treatment and behavioral health appointments.
● Help patients understand treatment options, diagnosis and preventive behaviors.
● Provide emotional support and HIV related information.
● Work as back up transportation for Positive life clients and transport to all medical appointments on site and off site.
● Accompany Outreach to SAC site for testing and counseling, and seek recipient to SPNS project.
Advance Community Health (Raleigh, NC)
Certified Application Counselor
● Served as the point of contact for individuals and/or families contacted during outreach activities regarding public health and
marketplace insurance enrollment.
● Scheduled appointments with consumers
● Assisted consumers with SHIIP counselling and options.
● Ensured the confidentiality of all applications, records and information received in written, oral, graphic or other tangible
form.
● Prepared and sent applications for consumers using Marketplace on Healthcare.gov
● Facilitated eligibility determinations for applicable programs, QHPs, and subsidies.
● Supported outreach and enrollment efforts by working collaboratively with community partner organizations, local
churches, labor groups and other community entities.
● Provided comprehensive and culturally sensitive information about public health and Marketplace insurance programs.
● Referred applicants to other needed social services as necessary.
● Maintained and reported accurate weekly and monthly reports related to efforts and activities.
● Demonstrated understanding and thoughtfulness with community members who face a myriad of socio-economic
challenges.

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● Acted in a respectful and non-judgmental manner.
United Service Organizations (Landstuhl, Germany)
Center Operations Specialist
● Acted as first point of contact for patients, service members, and family
● Oriented and assist guests with center amenities, tours, classes, programs and services.
● Front desk receptionist answering phone calls, greeting all guests, and escorting all military service members and their
families with a tour of the facilities
● Maintained and edited organizational office work in Microsoft Excel spreadsheets
● Prepared and cooked meals for service members in commercial kitchen
● Provided quality customer service in a variety of ways, including but not limited to relevant, informative travel advice and
complaint resolution.
● Monitored and maintain readiness, availability, and cleanliness of activity and lounge areas.
● Supervised volunteers during assigned shift, ensuring quality customer service and support is provided in a manner consistent
with service delivery standards, as well as USO Policies,Procedures, and Core Values.
WORK/ACADEMIC EXPERIENCE
Adolescent Pregnancy Prevention Intern/Youth Development Intern (Greenville, NC)
● Educated over 30 middle and high school students on key life skills and healthy behaviors
● Facilitated confidential group discussions with at risk middle school students
● Demonstrated self as a positive role model by engaging in inspirational conversations with youth
● Created weekly lesson plans for the Youth Development Program
● Delivered presentations on preventive health topics related to HIV/STD prevention
● Organized volunteer projects for students in Youth Development Program to drive positive involvement
● Created PSA bulletin board with guidance for young fathers regarding steps to becoming a better father
● Assisted supervisor and staff with office administration work and organization of office
● Developed a Youth Empowered Solutions program on the topic of smoking cessation in collaboration with high school
students
● Worked independently and as a team player on various program activities
Community Health Strategies Course (Greenville, NC)
● Created brochure, personal service announcement, and press release about breast cancer
Planning and Evaluation of Community Health Education Programs (Greenville, NC)
● Developed health education program based on the Healthy People 2020 objectives; presented program to a class of 25 peers
● Completed environmental scan of community for primary data for the community to suffice their needs
● Developed logic model for public health intervention efforts
● Demonstrated knowledge and understanding of behavior change theories and their application through a class presentation
VOLUNTEER EXPERIENCE
​Alyce Aycock Poe Center for Health Education (Raleigh, NC)
● Worked behind the scenes with the Poe Center’s Health Educators to prepare programs, props, educational tools, activities
and exhibits for use in classroom presentations on various health education topics such as healthy eating, dental health, etc.
● Greeted and guided field trip groups and tours through the Poe Center’s teaching facility
● Assisted with special events and weekend projects such as summer feeding programs
● Developed valuable skills related to the management of a nonprofit organization, program and project management and
health education delivery and nutrition
● Organized, printed, and filed paperwork on various health education topics for use by the staff
● Demonstrated administrative abilities through computer and software application skills

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