Monica Izquierdo has over 10 years of experience in customer service, administration, teaching, and recreation. She has excellent skills in Spanish and English, customer service, public speaking, and computer proficiency. Currently, she works as a Nutrition Education Assistant where she teaches nutrition classes in English and Spanish, schedules classes, and recruits participants. Previously she has held positions as a Prevention Specialist Facilitator presenting parenting classes, a Manager developing programs for youth, and an instructor teaching Zumba classes.

1. MONICA IZQUIERDO 451 E Countryside Way # 67 Ogden, UT 84404
801-695-3202 monicaizquierdo31@gmail.com
CAREER SUMMARY
Graduated in Administration and Commercial Service which gave me the opportunity to develop excellent customer service
skills and perform bilingual professional, technical and analytical work. My diverse work history has given me the ability to
establish effective relationships and communication in the field of teaching & public speaking, recreation, training as well
developed a passion to work with youth and to perform a variety of recreation service and clerical and administrative duties.
SKILLS
Excellent customer service and sales Fluent in Spanish and English
Public awareness, campaigns & engagement Self-disciplined & well organized
Classroom facilitator & public speaker Computer proficient
PROFESSIONAL EXPERIENCE
Nutrition Education Assistant
Utah State University Cooperative Extension Ogden, UT 10/2012 - Present
• Teach Nutrition Education classes to low-income families, adults, youth and kids in different communities.
• Schedule classes, design advertising and create handouts in English & Spanish.
• Public & personal recruitment of new participants for nutrition education classes.
• Submit budget recommendations for needed equipment and supplies.
• Organize Health fair to present our program to the community and recruit new customer.
Prevention Specialist Facilitator
Weber Human Services Ogden, UT 07/2014 – 01/2015
• Presented “Guiding Good Choices” Prevention Parenting Classes.
• Track participant’s attendance and submit reports to WHS Prevention specialists.
• Developed and presented lessons plans to participants.
Manager
Music In The Kids Salt Lake City, UT 07/2013 – 01/2015
• Hired to apply personally creative and substantive ideas to improve the program.
• Establish and maintain effective relationships with all participating youth.
• Successfully wrote companywide policies.
Marshall White Community Center Ogden, UT 08/2013 – 01/2015
Zumbatomic Instructor
• Taught Zumbatomic class to youth to develop healthy lifestyles.
• Work with youth groups to determine recreation interest and needs.
• Organized fund raisers and other events for the community.
In Home Family Literacy
WSU/OWCAP Ogden, UT 08/2013 – 07/2014
• Conducted home visits with parents and children to promote intergenerational literacy activities.
Customer Service Representative
Teleperformance Ogden, UT 05/2012 – 07/2012
• Resolved customer service issues and complaints with a high degree of satisfaction.
Customer Service Representative
Convergys Taylorsville, UT 06/2011 – 09/2011

2. • Effectively Up sold services.
MONICA IZQUIERDO (Continued)
Goggle Inspector/Production
DFG, Inc. Ogden, UT 09/2009 – 06/2011
• Requested to generate daily production report to aid company goals.
Executive Assistant Administrator
Prestige General Contractors, Inc. West Palm Beach, FL 9/2003 - 6/2008
• Resolved customer complaints and provide excellent customer service.
• Managed accounts payable, accounts receivable, and insurance claims.
Executive Legal Assistant
Giselle Leonardo, P.A. Broward, FL 3/2000 - 9/2003
• Trusted to manage petty cash and to generate bank deposits.
• Designed new organizational filing system for the office by property, client and case type.
EDUCATION
Bachelor in Administration & Commercial Service
IUT Antonio Jose de Sucre Maracay, Venezuela
Nutrition Education Assistant Certification
Utah State University Cooperative Extension Weber, UT
Prevention Specialist Educator Certificate
Utah Division of Substance Abuse and Mental Health Ogden, UT
CPR & First Aid - American Heart Association
Mackey Dee Hospital Ogden, UT