1. Anissa Ray
31 Kenberma Road #2, Boston MA 02124
857-212-0900
anissaray@msn.com
linkedin.com/in/anissaray
EMPLOYMENT:
Boston Public Health Commission, Boston MA
Training Program Manager, January 2016 - Present
● Created the Logic plan, Vision and Mission statement and original one-year goal plan for the newly created
Training Program within the Infectious Disease Bureau of the Boston Public Health Commission
● Created the case management training curriculum (includes Core and Elective modules)
● Created and facilitate interactive in-person, webinar and panel discussion training modules
● Created and facilitate in-service training modules to address specific issues and/orbarriers funded agencies
faced
● Created and facilitate Program Managertraining modules
● Supervise staff and interns
● Created and hosted case management networking events
● Created case management Listserv
● Manage Regonline registration systemto register and track all funded program staff participation in
training sessions
● Collaborate with the Boston EMA Planning Council and the Consumer Committee in order to create and
promote HIV prevention and educational material for case managers and Boston EMA Communities
● Created BPHC Medical Case Management resource book and manage Training Program webpage
AIDS Action Committee Inc., Boston & Cambridge MA Locations
Manager of Client Advocacy June 2013-April 2014-promoted to Site Manager April 2014-December 2015
● Supervise staff of 18 (14 client advocates,2 peer advocates and 2 administrative staff) (additionally
supervise interns and volunteers). Provide bi-weekly supervision and weekly team meetings for all staff
● Ensure all Cambridge location building related issues are addressed by coordinating with landlord, IT,
Alarm Company, etc.
● Assist Managerof Residential and Needle Exchange Programs at the Cambridge location to ensure proper
coverage of their programs and supervise program staff in the absence of their direct supervisor
● Provide case and file review including; monitoring of caseloads,review of assessments,ISP’s and correct
file protocol. Coordinate case management services in conjunction with Standards of Care
● Oversee and monitor transportation assistance and gift card distribution programs
● Monitor health outcomes for clients enrolled in the specialized AIDS United LEAP program
● Liaison to Consumer Advisory Board (CAB) and focus groups
● Ensure all services are provided within the harm-reduction framework and are easily accessible to clients in
need of services, particularly those that are impacted by social and economic inequality
● Regularly evaluate program efficiency and capacity, using information gained through consumer feedback
and otherinformational sources,recommend and implement changes as appropriate
● Coordinate outreach efforts and attend community meetings in order to maintain and create new
partnerships and provide community education. Provide staffing at community events
● Organize and distribute toys during the holiday season and year round clothing and housing items
distribution to clients. Monitor all food purchases,donations and meal plans for Cambridge location client
activities. Facilitate and/orensure facilitation coverage of all Peer Support groups
● Attend and participate in weekly and monthly interagency meetings
● AIDS Action Committee Inc., Cambridge MA; Residential Advocate June 2012- June 2013

2. Boston Housing Authority, Boston, MA
Occupancy Specialist November 2010-April 2012
● Screen applicants for housing eligibility within the BHA Occupancy and Leased Housing programs
● Third party verify information provided by applicants in the screening process
● Interact with advocates from outside organizations to facilitate the screening process
● Review files and make recommendations of eligibility to supervisors ofapplicants eligibility
● Refer applicants to the appropriate resources to assist themwith the screening process
● Collaborate with co-workers in otherBHA departments for eligibility and other BHA activities
● Assist with special projects as requested/assigned by supervisors
● Administrative Aide April 2010 – November 2010
Casa Myrna Vazquez, Boston, MA
Executive Assistant 2009 – 2010
● Worked directly with all department heads and exclusively with the Executive Director and the Board of
Directors. Supervised administrative staff and conducted interviews with potential employees.
● Represented Executive Director and CMV as needed at various meetings, maintained and scheduled ED’
schedule,arranged in and out of state travel arrangements
● Identified agencies for collaborative work, assisted in creating, organizing and staffing various fundraising
and social networking events
● Maintained agency intranet systemand handled client/agency complaints and inquires
Housing Department, Action for Boston Community Development, Boston, MA
Prevention and StabilizationCoordinator2007 – September 2009
● All duties listed under Stabilization Specialist
● Managed staff of 10, created external/internal partnerships and represented ABCD at various internal and
external meetings.
● Facilitated case review, team and individual supervision,organized staff meetings and trainings
● Handled client/agency complaints and inquires
● Managed Shelter plus Care program and provided all required reports to the City of Boston
● Responsible for outreach activities to current and former shelter/prevention clients, Created monthly
Stabilization newsletter
● Provided weekly, monthly and quarterly reports to various funders and internal departments
Housing Department, Action for Boston Community Development, Boston, MA
StabilizationSpecialist 2005 - 2007
Responsible for ensuring at risk and families recently placed in permanent housing from sheltermaintain families
tenancies.Organized and/or facilitated 8 different types ofworkshops over 300 times with an estimated 2,500
participants. Made numerous referrals to internal/external partner agencies and facilitated client and landlord
communication to assist families maintain housing stability. Scheduled guests,created questions and host ofthe
weekly Boston Neighborhood Network (BNN) show. Created, organized and facilitate all activities associated with
the Sponsor-A-Family program. Assisted in organizing annualfundraising activities to benefit the Housing
Department and organized ABCD Annual Holiday Toy Drive.
Massachusetts WIC Program/ Harbor Health Services Boston, MA
WIC Outreach Coordinator, Food Pantry Coordinator 2002-2005
Project Bread / The Walk for Hunger Boston, MA
Boston Nutrition Outreach Coordinator 2002 & Foodsource Hotline Couns elor/ Administrative Assistant 1998
Volunteer History:

3. Family Movement Inc. Boston, Ma
● Board President – 2008 - October 2011
● Programs Director- May 2012- June 2013
Harbor Me Inc. Chelsea, MA
● Direct Service Coordinator – 1995-1998
● Board Member – 1998-1999
Education:
● Urban College of Boston – Associates Degree, Liberal Arts/Human Services; Honors Graduate
Awards:
● 2010 MassachusettsUnsung Heroine Award
● 2002 MassachusettsDepartment of Public Health and Boston Public Health Commission - Outstanding
Outreach Educators Award
Relevant Trainings:
Massachusetts Notary 2020
CPR Certified
NARCAN trained
Conflict Resolution/De-Escalation
Serve-Safe Certified
Leadership & Management training
Strength Based Supervisory training
Community Organizing/Outreach
Financial Literacy
Adoption-Specialist/Family Planning/Sexual Health
Parenting/Support-Group Facilitation
Program Design/Implementation
Grant Writing/Fundraising
All Microsoft Applications
Nursing Assistant
References Available Upon Request