1. ANDREA C. BANTON
314 East 196th
St, Apt. 4C Bronx, NY 10458
Email: andreabanton1718@gmail.com
Phone: 770-378-8138
EDUCATION
CUNY Lehman College Bronx, NY 2012
Bachelor of Arts in Social Work
COURT APPOINTED SPECIAL ADVOCATES, New York, NY September 2011-May 2012
Advocate Intern
EXPERIENCE
SERVICES FOR THE UNDERSERVED, New York, NY June 2014-Present
Mental Health, Assistant Program Director
• Conduct screenings for homeless clients; level II clients; and coordinate apartment viewings.
• Oversee Wellness Coaches’ client engagement; monitor the submission of monthly progress notes,
Quarterly Support Plans, and evaluations to measure client strength and needs around Wellness and
Vocational goals.
• Lead Wellness Staff trainings; tenant community meetings; case conferences; and fire drills
• Ensure the preservation of the Chester residence facility and client apartments through building
walkthroughs and maintaining a bridge of communication with Community building management
and supers on behalf of the client.
• Sustain Forensic HUD records and inscribe monthly follow ups to note client output in society and
thereby evading risky or criminal activities.
• Document and file incident reports while providing continual crisis management.
• Continually audit client records to ensure chart organization within the Chester facility as well as
liaison with other SUS facilities to cross examine files as well as the implementation of SUS policies.
SERVICES FOR THE UNDERSERVED, New York, NY July 2012-June 2014
Mental Health, Wellness Coach
• Evaluate medication management, ADL and DLS skills and encourage residents to function
independently in order to progress to Level I housing and community integration.
• Advocate, manage and coordinate psychiatric, medical treatment and recovery around substance
abuse.
• Transcribe progress notes daily and make quarterly and bi-annual case assessments ensuring
uniformity in case records including but not limited to Service Plans, and other assessments.
• Conduct apartment inspections, and coordinate cleaning interventions to address hoarding situations.
• Generate incident reports and cite follow-ups for 24/7 crisis response.
CENTER FOR HUMAN DEVELOPMENT AND FAMILY SERVICES, New York, NY February2011-June2012
Waiver Service Provider
• Educate caregivers on their child’s diagnosis and provide information on how to manage their child’s
behavior.
• Conduct skill builder workshops with children to modify inappropriate or aggressive behaviors.
• Serve as a respite worker taking the child out of the home to give caregivers a break from parenting
responsibilities.
• Monitor the child’s progress and assist the child to identify community-based interest and activities.
• Maintain contact with the Health Care Integrator about documented activities, and interaction with
clients and document significant changes and/or incidents.

2. • Maintain flex funds for clients and attend monthly budget meeting.