1. Michael Malloy
38 Janet Terrace 315-941-2357
New Hartford NY 13413 Michael.Malloy44@gmail.com
EDUCATION
Masters of Business Administration May 2014
Colorado Technical University, Colorado Springs, CO
Applied Managerial Finance, Applied Managerial Economics, Foundations of Sustainable Business, Marketing in
a Digital Age, International Marketing, CAPsim
Member of Business and Management Club- Analyzing, processing and solving business management issues
remains a constant challenge as leaders continuously strive to achieve organizational productivity and increase
profit margins or status. Our Business and Management Community is geared toward sharing and promoting
successful concepts in the dynamic field of fluctuating managerial changes due to technological advances and
globalization.
Bachelors of Science June 1995
Elmira College, Elmira NY
Market/Advertising.
Strong liberal arts degree
Orientation Leader-3 years
Student Senate-3 years, Operations Coordinator and Music Director of college radio station, School Newspaper,
Varsity Lacrosse.
WORK EXPERIENCE
Solutions Manager/Solutions Specialist September 2007 – Present
Verizon Wireless, New Hartford, NY-Herkimer, NY
Met and exceeded sales goals- 114% to new quota and 136% to overall quota for 2015
Helped customers find a complete solution for wireless needs
Serviced devices and answered billing questions
Day to day operation of corporate location including staff development, goal communication and staff liaison with
human resources and upper management.
Drove district device trade in rates for company recycling program
Managed several high performing sales professionals
Supervised staff through system and sales channel changes
Lead Mentor for new hires in Central New York District
Branch Manager 2005– 2007
Citizens Bank, Utica, NY
Drove aggressive goals for growing deposit base
Built relationships to obtain new business accounts
Developed environment for great customer satisfaction
ADDITIONAL EXPERIENCE
Assistant Branch Manager 2005
Citizens Bank, Utica, NY
Customer Service Representative 2003-2005
Charter One/Citizens Bank, Utica, NY
COMMUNITY INVOLVEMENT
Hands-On New Orleans 2010
Volunteered post-Deep Water Horizon oil spill.
New Hartford Youth Hockey 1995-Present
Goaltender Coach, Girls Hockey Coach, Assistant Midget Coach, Fundraiser and concession.
Red Cross 2003-2005
Fire and Ice committee- annual fundraiser and recognition dinner
Utica Rome Chamber of Commerce
