1. MICHAEL J.VOGEL
1 Crownsgate Court
Germantown, Maryland 20874
Telephone: 443.801.0375 Customer Experience Executive/Change Agent
Email: emcvogel@comcast.net
PROFESSIONAL PROFILE
Highly accomplished, detail oriented Executive/Manager with a strong focus on customer service and process
improvement; A demonstrable ability to drive shareholder values through the maximization of market share,sales
and profits; Able to hire, manage and motivate diverse employee populations/demographics, with an emphasis on
collaborative effort to achieve corporate goals; Promotes an environment of continuous learning, combined with
an element of strong and effective leadership
Transformational Leadership: (Leading Change) – My philosophy with regard to leading change is
relatively simple. It’s not merely a matter ofhaving vision and being able to plan and execute. A factor
which I believe is very important in leading change is to manage anxiety. People are naturally resistant to
change and cling to the familiar. There is an art to causing people to embrace change by enlightening them
to the opportunities such change may provide for their personal growth and advancement,as well as the
improvement ofthe organization.
CORE COMPETENCIES
Excellent Leadership/Training/Mentoring Skills Exceptional Interpersonal Skills
Consistently Meets or Exceeds Expectations Highly Organized and Detail Oriented
Outstanding Written and Communication Skills Goal and Deadline Driven
Problem Solver/Solutions Focused Pays Close Attention to Detail
Works Collaboratively or Independently Executive Level Presentation Skills
Budgetary and Forecasting Skills Strategic Planning/Execution
EDUCATION
Penn State University, State College, Pennsylvania
Major: Liberal Arts: 1977
PROFESSIONAL EXPERIENCE
Coca Cola Enterprises, Baltimore Maryland
Distribution Center Manager: 2010 – Present
 Manage an annual budget of 21 million cases of product, with responsibility for sales and field execution
in the management of local and regional accounts
 Responsible for identifying and developing core talent and promoting a culture of continuous learning
 Drive/encourage collaboration between field sales, product supply and customer care teams,including
identified initiatives in sales,delivery, route planning, warehousing, transportation and production
 Ensure strategic initiatives are clearly understood, communicated and executed
 Ensure that all processes and daily routines are implemented utilizing a continuous improvement process
Significant Accomplishments Include: Successfully leading and managing two (2) facility relocations;
Implementing efficiency initiatives in both the warehouse and distribution centers;Successfully leading

2. MICHAEL J. VOGEL
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and executing three (3) warehouse layout initiatives; Coaching personnel in the prioritization ofsafety by
implementing a newculture changing safety procedures
Coca Cola Enterprises, Baltimore, Maryland
Sales Center Manager: 1999 – 2010
 Managed an annual budget of $305 million dollars in gross sales with senior responsibility for sales,
execution and customer service
 Develop strategic plans to achieve division gross profit and volume objectives
 Provide inspirational leadership to foster a collaborative environment and develop leaders across all
functions, utilizing a robust talent management process
 Forecast all volume and labor requirements with a heavy focus on minimizing OPEX
 Responsible for profit and loss management, Sarbanes-Oxley compliance and OCM
 Leverage relationships with key customers to drive volume and share
Significant Accomplishments Include: Achieving Coca Cola’s President’s Club recognition 3 consecutive
years for volume and profit; Being a mentor to 10 employees who were promoted to Vice
President/Director roles within the organization
Changing the culture by valuing, respecting, listening to and empowering employees which led to the
desertion ofthe collective bargaining agreement in the Baltimore facility after 33 years
ADDITIONALRELEVANT EXPERIENCE
Coca Cola Enterprises, Rockville, Maryland
Sales Center Manager: 1993 – 1999
Coca Cola Enterprises, Rockville, Maryland
Sales Manager: 1991 – 1993
Coca Cola Enterprises, Rockville, Maryland
District Sales Manager: 1986 – 1991
Coca Cola Enterprises, Rockville, Maryland
Route Sales: 1983 – 1986
COMMUNITYINVOLVEMENT
Special Olympics – Polar Bear Plunge
Special Olympics – Summer Games
Anne Arundel County – Homeless Resource Day
EXCELLENT PROFESSIONALREFERENCES AVAILABLE UPON REQUEST