1. Regina Felton
3750 Pear Orchard Way
Suffolk, VA 23435
757-581-1602
rlangley74@gmail.com
VALUE STATEMENT
Recent college graduate with Bachelors Degree in Health Services Administration with strong
interest in administrative profession.
EDUCATION
Bryant & Stratton College, Virginia Beach, VA
Bachelors Degree- Health Services Administration December 2015
Associate of Applied Science- Medical Administrative Assistant April 2013
QUALIFICATIONS
• Implement time management principles to maintain effective office functions
• Stimulate medical office protocols & procedures: scheduling, records, files, and
inventory
• Ability to use computers to create and utilize electronic medical records
• Apply management principles to implement medical practice policies within legal ethical
guidelines.
• Identify time management principles
• Discuss principles of using Electronic Medical Record (EMR)
• Perform billing procedures
Typing-60 wpm/Data Entry-14,000 keystrokes,
Microsoft 2010 (Excel, Outlook, PowerPoint, Word)
PROFESSIONAL EXPERIENCE
Contracts Administrator January 2005-Present
Dominion Enterprises, Norfolk, VA
• Conducted training in person and on webinars using a complex system to the appropriate
individuals’ in the field
• Verify contract effective dates, store openings and closures to ensure payments comply
with contract agreements
• Monitor and update existing stores and publications information
• Provide clerical support to 6 managers in other states
• Prepare and track delivery routes for payroll in 6 remote markets by verifying addresses
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2. Regina Felton
3750 Pear Orchard Way
Suffolk, VA 23435
757-581-1602
rlangley74@gmail.com
• Calculate hours and miles for submission of payroll
• Prepare movement reports showing how much movement has been done at different
stores
Deli Sales Associate November 2005-Present
Wal-Mart Supercenter, Suffolk VA
• Make the customer feel like they matter and listen to their requests ensuring they will
come back
• Assist customer on the appropriate meat for their needs and special requests
• Take deli orders, verify customer information to make sure it is accurate and then process
their orders
Internship Hospice to Volunteer
Heartland Enriching, Suffolk, VA February 2013-April 2013
• Submitted documentation of volunteer activity in an accurate and timely manner
• Offered services in the office setting by providing assistance in filing, collating, computer
work and production of agency mailings with remote office settting
• Communicated effectively with patients, families, and staff to ensure customer satisfaction
Sales Associate December 2001- August 2002
Hecht’s Department Store, Chesapeake, VA
• Maintained accurate cash register receipts
• Assisted customers in choosing appropriate designs for special occasions and daily
activity
• Maintained store security
• Secured store monies and confidentiality of credit card information
Receptionist May 2000- December 2001
Map Mobile Communications, Chesapeake, VA
• Professionally handled patient and customer calls when doctors were unavailable
• Relayed special instructions to doctors and office staff
• Faxed time sensitive information directly to doctor’s offices
ACHIEVEMENTS/AWARDS
• Academic Achievement Winter 2012
• Academic Achievement Spring 2012
• Perfect Attendance Fall 2012
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3. Regina Felton
3750 Pear Orchard Way
Suffolk, VA 23435
757-581-1602
rlangley74@gmail.com
• Certificate Dominion Distribution in SMART system
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