1. JOSE CARRASQUILLO SR.
128 CASTILLO AVE
SAN ANTONIO, TX 78210-2810
(210) 669-0248
josecarrasquillosr@gmail.com
Career Objectives
Seek an opportunity with a growth orientated organization that will allow me to demonstrate my
outstanding professional service skills. I strongly believe that I’m qualified to do any job
Summary of Qualifications
Excellent Sales skills
Excellent Customer service skills
Excellent Time Management and Organizational skills
Work well independently and as a team
Versatile, adaptable and dedicated
Long term, consistent, above-average performer
Work History
Accurate Courier Service San Antonio, Texas
COURIER Jan 01, 2004 - Jan 01, 2014
• Perform the delivery tasks and pick-up of material in a polite, resourceful and professional manner
• Load and unload a delivery truck
• Ensure documents are delivered in a timely manner
• Operate vehicle for the delivery of supplies, products and materials
• Maintain route supply inventory to ensure prompt delivery of products to customers
• Provide basic customer service by giving required information
• Maintain delivery records
Lance Inc. San Antonio, Texas
BRANCH MANAGER Jan 01, 1993 - Jan 01, 2004
• Supervise the day to day operational functions of the branch including: customer service duties; and
assisting with customer complaints.
• Be knowledgeable about all deposit of daily business sales.
• Responsible for the general maintenance of the facility.
• Collaborate in the hiring, training and retention of staff.
• Supervise, coach, and develop staff regarding sales, service expectations, policies, procedures,
products and systems
• Facilitate regular employee meetings to discuss goals, disseminate company information, discuss
operational issues, etc.
• Responsible for growing customer base; consumer and business relationships through internal and
external marketing programs. Develop and grow business and consumer relationships.
• Maintain good public relations with customers and the community.
• Managing difficult situations with customers and providing them with a resolution, information or
additional options. Ensure that quick and proper response to all reasonable customer requests.
• Maintains the highest level of confidentiality with all information obtained.

2. • Contribute to the fulfillment of department and company objectives and goals.
• Comply with all department and company policies, procedures and regulations.
• Well organized and pay close attention to details.
• Other duties as assigned.
Education
US ARMY
High School Diploma/GED
Computer Skills
 Internet Browser (Internet Explorer, Firefox, etc)
 Personal Computers
 Word Processing Software (Word, WordPerfect, etc)
Language Skills
English – And Spanish Excellent ( Read Write Speak )