1. 1
LUVLYN ANG QUE
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION
Flat 120, 1st Floor Avenue Residence, Mankhool Road Dubai UAE
(+971) 54475-6252
luvlyn.que@gmail.com
Holding Qatar Driving License: expiry on December 29, 2020
Qualification Summary
A highly organized, committed and detail-oriented Admin / HR Officer with more than six
years’ experience in GCC, providing thorough and skillful administrative and HR support
to senior executives.
Professional Experience
ADMINISTRATIVE & HR OFFICER
MIDWIL TRADING INC. QATAR - ISO 9001:2015
Doha, Qatar – June 2014 to June 2016
Career Summary: Provides support in the various human resource functions, which
include screening of candidates, organize training events, performance monitoring and
employee counseling.
Implement HR policies, practices, and procedures, and ensure compliance with legal laws
and/or regulations.
Responsible for visa processing, renewals of resident ID, health cards, and company
insurances per project.
Preparing interoffice memorandum, company advisories and departmental monthly
progress report.
Organizing of events such as trainings, management meeting and corporate gatherings.
Reviewing agreements with supplier, employee contracts and handbooks.
Making decisions related but not limited to Admin & HR Officer.
ISO 9001:2015 Audit Results – Passed (No reports of non-conformance).
ADMINISTRATIVE & HR ASSISTANT
MIDWIL TRADING INC. QATAR - ISO 9001:2008
Doha, Qatar – June 2013 to May 2014
Career Summary: Performs office support activities for multiple managers and supervisors.
Extensive software skills, presentations and strong communication skills are required.
Maintain effective records for all employees of the company, which includes personal
information documents, memos, contracts, and acknowledgements of each individual.
Handle requests and queries appropriately.
Monitor the itineraries of the company driver, PRO, office clerk and document controller.
Ensuring that all tasks has been delivered and completed.
Giving support and assistance to the Managing Director, GM – Operations, Construction
Manager and GM – Admin, HR, & Finance.
Arrange for all leave and travel request for all employees.
2. 2
EXECUTIVE ASSISTANT
MIDWIL TRADING INC. QATAR - ISO 9001:2008
Doha, Qatar – June 2012 to May 2013
Career Summary: Performs administrative duties for executive management. Requires
strong computer and Internet research skills, flexibility and excellent interpersonal skills.
Ability to work well with all levels of internal management and staff, outside clients and
vendors.
Closely working and coordinating with the CEO/Owner of the company.
Making travel arrangements and visa applications of the CEO/Owner of the company.
Act as the point of contact between the executives and internal/external clients.
Preparing correspondences, business letters and replying incoming emails.
Responsible in screening calls, making travel and meeting arrangements, supervising
other support staff and customer relations.
Oversee all aspects of office management including inventory track of office and
kitchen supplies and maintenance of office equipments.
Filing, photocopying, scanning and performing other clerical works.
MARKETING ASSISTANT & ADMIN OFFICER
AL AMTHAL GROUP OF COMPANIES - QATAR
Doha, Qatar – June 2010 to May 2012
Career Summary: Supports a marketing department exclusively but duties include those
described for administrative assistant.
Telemarketing with clients of our products and services.
Prepare quotations and invoices.
Follow-up payments.
Receive after sales calls and appointments.
Provide administrative support to all department concerned and/or Manager
Duties include general clerical, filing of documents and purchasing of office supplies.
SALES & BANQUET REPRESENTATIVE
PALMAS DEL MAR (Conference, Resort, Hotel)
Philippines – September 2007 to April 2010
Career Summary: Analyze Banquet event order (BEO) / Banquet Function Plan (FP) in
order to gather guests’ requirements, determine proper set up, buffet, audio visuals, time
line and also give attention to any special guest needs.
To maximize catering revenues to include banquet food, banquet beverage, facility rental
and net amounts received.
Coach, train and schedule banquet staff; perform administrative functions as needed.
Study requirements of all booked banquets and functions to familiarize and ascertain the
possibility of selling additional facilities, to produce extra revenue.
Act as a liaison between all related hotel departments and host of the function.
Ensure orders and requisitions for the Catering and Banquet departments are completed.
Maintaining the entire sales correspondence data base.
3. 3
LEASE MARKETING SUPERVISOR
SCMC (SM PRIME HOLDINGS)
Philippines – November 2006 to July 2007
Career Summary: Responsible for the leasing, marketing and maintaining potential
clients. Achieve high occupancy rates.
Interacts directly with prospective and possible tenants to achieve maximum occupancy.
To ensure that you recruit and retain tenants and fulfill their needs as it relates to the terms
of their lease.
Advertise available spaces using a variety of media and promoting materials.
Negotiate leasing terms and conditions and close deals.
EQUIPMENT CONTROL OFFICER
WAN HAI LINES (INTERNATIONAL SHIPPING)
Philippines – February 2004 to May 2006
Career Summary: Overseeing the utilization of the containers. Responsible in monitoring
the rental, dispatch, supply and delivery of containers.
Manages distribution of containers to avoid long stay and directs contingency operations
such as ETA/ETD of container vans
Evaluates movement forecast and flow of cargo to consignee.
Storage calculation for outstanding empty/full containers.
Write reminders to customers with outstanding containers.
Additional Qualifications
Merit Holder / Honor Student from Colegio de La Inmaculada Concepcion,
Philippines, in the year 14 June 1992 – 15 March 1996.
9th Placer (3rd Year, High School) from Colegio de La Inmaculada Concepcion,
Philippines, in the year 14 June 1996 – 15 March 1997
10th Placer (4th Year, High School) from Colegio de La Inmaculada Concepcion,
Philippines, in the year 13 June 1997 – 18 March 1998
Top 10% Honor – Business Administration from University of San Carlos, Philippines,
in the year 13 June 1997 – 20 March 1998
Trainings and Seminars Attended
ISO: 9001:2015 AWARENESS SEMINAR – Doha Qatar - April 2016
ISO: 9001:2008 AWARENESS SEMINAR – Doha Qatar - October 2012
OFFICE MANAGEMENT – Doha Qatar - July 2015
BASIC FIRST AID & CPR - Doha Qatar - June 2015
DEVELOPING EFFECTIVE INTERPERSONAL & COMM SKILLS – Doha Qatar -Aug 2014
SUPERVISORY TRAINING – Mall of Asia Manila, Philippines - November
Personal Data
Date of Birth : February 18, 1982
Civil Status : Married
Nationality : Filipino