1. 101 River Mill Circle Roswell, GA 30075
724-302-6107
ryananadalyssa@yahoo.com
Lisinda Nelson
ExecutiveAdministrativeSupportProfessional withadvancedproficiencyinMS Officeskillsandvarious
software.Diversified industryknowledgefocusedonManufacturing,Retail,Real Estateand Law.
Key Skills
 MicrosoftOfficeSuite
 MicrosoftProject
 MicrosoftAccess
 MicrosoftPublisher
 Concur
 WordPress
 Lotus Notes
 ACT
 Salesforce
 Photoshop
 Sage
 Constant Contact
WORK EXPERIENCE
Equipment Innovators via Snelling Staffing, Marietta, GA March2016 – June 2016
OfficeAdministrator
 Officeadministration for small equipment manufacturing facility on 15 weektemporary basis
 Administrative support forCEO, Controller, Engineer and ProductionManager
 Sales support team of four – fielding calls, brochure mailings, travel,Outlook calendar updates, order
acknowledgements – ACT CRM changes/updates, stationary
 Incoming/outgoing calls – front desk reception, greeting visitors
 Resolving customer issues – delivery,invoicing, general assistance
 ACT CRM administration – database contact clean up, reformatting, new contactsand groups
 Accounts payables and accounts receivables support foraccounting department – Sage software
 Sage 50 updates – new sales orders, new customers, change orders, delivery updates
 Website management – WordPress updates and changes
 Financial spreadsheets – CEO, Weekly Quoted Report, Monthly Bookings Report- ACT, Sage, Excel
 Travel arrangements – CEO, Sales Managers, Engineer, ProductionManager – internet search
 Trade show coordination – travel arrangements, applications, payments –Sales team
 Ordering officesupplies forcompany on a monthly basis, copier maintenance
 Mail distribution for all employees in office
 Monthly expense reports forseven employees – CEO,Engineer, ProductionMgr., Sales team
 Email blasts using ACT emarketing and Constant Contact
Accomplishments:SelftrainedinACT softwareto clean updatabaseof 17,000contacts and trainnew employees
Aloha Delights & Tans, Burgettstown, PA March2012 – October 2015
Owner
 Monitored all facetsof daily operations of an ice cream shop and tanning salon
 Client cultivationand solicitation – localschools, area residents/businesses, localsports associations.
government offices,community events and fundraisers
 Sales and marketing – signage, internet ad placement, flyers, discount cards, mailing lists, FB
 Risk management – intimate knowledge of business practice and the industry
 Staff management of eight employees – hiring, training, scheduling, payroll
 Cost and budget management –state/federal taxes, AP/AR, vendor negotiations, bank deposits
 Inventory control – ordering supplies, monthly dairy testing, , equipment repair/tests, state licensing
 Profitability – making sure employees were invested in being a positive influence
 Customer service – workedwith wide array of public on daily basis, cash handling
Accomplishments:Gainedknowledgeandskillsto successfullyrun2 businesses.Facedchallenges headon.

2. Page 2cont’d
CENTRIA, Coraopolis, PA March2005 – February2012
Pricing/EstimatingAssistant(June2006– February2012)
 Providedadministrative support to the Vice President of Sales, President of Marketing, Dealer Coordinator,
Pricing Coordinator and Distribution Sales Managers for global architectural metal wall and roof supplier
 Travel arrangements- international and domestic – VP/Sales, Pricing Coordinator, Distribution Sales
Managers, President of Marketing , Pricing/Estimating Team – Concur/Amex travel
 Corporate agendas and itineraries – excess of 25 events per year, golf outings, meetings VP/Sales
 Powerpoint presentations – 4 sales meetings per year, yearly kick-off meeting – VP/Sales
 Typing and filing – Pricing/Estimating Team, special correspondence-VP/Sales, Pres./Marketing
 Calendar/conference room management-Lotus Notes
 Orchestrated hotel special events and reservations for sales meetings, GC training, dealer visits, outings
 Managed contract negotiations – hotels and event meeting space, entertainment, transportation
 Providedpricing and estimating assistance toa team of 10 employees – quote entry, dealer contact,
correspondence, brochure/sample mailings, ordering officesupplies, updates, changes Access/Salesforce
 Prepared financial spreadsheets forVP/Sales, President/Sales, CEO, Salesforce-ProjectedMonthly Sales
 Correspondence, merged mailings and unique special projects, Dealer Coordinator, Pricing Coordinator
 Processed monthly expense reports for VP/Sales, 2 District Sales Managers, Pricing Coordinator
 Trackand maintain weekly attendance and vacationrecords for Pricing/Estimating department
 Data entry/administration - Salesforce automation database – sales quote entry – 650 avg. quotes-monthly
 Certification training coordination for general contractorssix times per year – travel, hotel arrangements,
transportation, catering, certificationstyped and mailed out
Accomplishments: Orchestratedthechangeoverto Amex travelandsavedthecompanymorethan
$20,000.00in thefirst year in rewards,incentives andreal dollars.Plannedand executedmorethan150 events
rangingfrom 5-500attendees.
Receptionist(March2005– June2006)
 Operated Avayaswitchboard and answer calls for 200+ employees
 Providedcustomer and dealer service with website, sales contacts, samples
 Providedpricing team withdaily input of sales quotes using Salesforce automation
 Assisted various departments with mailings, binders, filing and proof reading
Accomplishments:Assistedthepricingdepartmentindailyquoteentry withSalesforceand
within a yearcreatedthe positionandpromotionto Pricing/EstimatingAssistant.
EDUCATION
PointPark College,Pittsburgh,Pa
Paralegal Studies certificate
ADDITIONALTRAINING
AdministrativeAssistantsconference – Skillpathseminar
IndispensableAssistant– Skillpathseminar
MicrosoftOffice/Excel -CCAC
COMMUNITYINVOLVEMENT
GirlsHopeofPgh – Founded by Sisters of St. Joseph - provides a well-balanced, nurturing home and quality
education through college foracademically capable girls.