1. THOMAS L. STOUT
124 Annette Drive Richmond, KY 40475 Phone: (859) 527-7526
Mobile: (859) 443-6546
E-mail: tstout5464@aol.com
QUALIFICATIONS
A proven sales and marketing professional, with a successful track record encompassing:
• Managerial roles with a national direct
sales force
• Bottom line oriented, full P&L creation
and accountability
• Developed and implemented marketing
programs
• Coordinated the launch of new product
lines
• Record of achievement building
customer base
• Long range strategic planning and
problem solving
• Team builder and coach
• Communication/ presentation skills
• Sales forecasting, planning, and
evaluation
• Computer proficiency with standard
business software, Internet operation
ACHIEVEMENTS
Hired as a Branch Manager to oversee the daily and yearly operations of the world’s oldest and
largest pest and termite control company in the United States. Responsibilities included all sales and
service of not only the existing customer base but new customers as well. Results: Increased sales
and profits at 3 different offices over an 8 year period. Streamlined customer service and delivery
which improved customer retention by an average of 10% per year.
Hired as a national sales manager in a newly created position for the world’s largest manufacturer of
high security electronic safe locks, with responsibility for a national sales team, 4 independent sales
agencies and the customer service department. Results: Established regional sales territories
throughout the U.S., realigned the customer base which improved overall distribution value,
reorganized the customer service department and posted three consecutive years of record sales.
As national sales director, was hired to rebuild and reorganize the sales and marketing efforts;
prepare and maintain sales plans and forecasts; develop new marketing strategies. Results: In a 15
month period increased sales staff from 1 to 5 people; hired a marketing consultant and implemented
national image campaign; met corporate sales plan of $5.1 million.
EXPERIENCE
BRANCH MANAGER 2006 - Present
Terminix, International
Managed 3 different offices over a period of 8 years, ranging in size from 14 to 28 employees.
Revenue range of $4 million to $12 million respectively and profits of $2 million to $6 million.
Realigned customer service and delivery which improved efficiencies over almost 15% while
improving customer NPS rankings by 13% in a 18 month period.
2. NATIONAL SALES MANAGER 2002-2006
Kaba Mas Corporation, Lexington, KY
Coordinated a team of 4 sales managers, 1 customer service manager and 3 customer service agents
to sell high security electronic safe locks in North America. Customers included the U.S.
Department of Defense, Diebold, Inc., NCR, Inc, Lockmasters, Clark Security Products, etc.
Realigned the wholesale distribution network to improve the value of our product line to the
distributers.. This increased the value to our network and improved overall customer sales by $3
million in the first year. Instrumental in launching 4 new electronic safe locking systems to the
marketplace and achieving a sales growth of 20%
NATIONAL SALES DIRECTOR 1998-2001
MacMillan Reference USA, Chek Chart Publications, Sunnyvale, California
Managed a team of 5 sales personnel and 1 marketing consultant to sell syndicated and private label
specification publications and electronic database information to the largest automotive aftermarket
companies in the U.S. and Canada (i.e.: Toyota, General Motors, Ford, Pennzoil-Quaker State,
Goodyear, Firestone, Valvoline, etc.). Developed and implemented a sales planning and forecasting
structure. Organized and achieved a new marketing and image campaign which increased sales
growth of 7% during this period.
EDUCATION
B. S. in Business Administration with a concentration in Finance, Ball State University, Muncie,
Indiana.
Morris-Spier “Managing for Excellence” course, Lexington, Kentucky
American Management Association, Chicago, Illinois:
“Private Label Sales in a Branded Marketplace”
“Managers’ Negotiative Selling Skills,”
“Finance and Accounting for the Non-Financial Manager”
Professional Selling Skills (levels I, II, and III), Lexington, Kentucky