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Leticia Garcia- Little
2910 Bayhill Court, Harlingen, Texas 78550 • 956-639-9337 • 956-535-0842 • lettylittle62@yahoo.com
Professional Summary
Assistant Regional Property Manager with in-depth knowledge of income tax credits, Section 8 and recertification vouchers.
Successful in collecting 100% of rent owed and managing outstanding tenant issues. Experienced Residential Property
Manager successful at raising occupancy rates by securing long-term tenants. Dedicated, with in-depth knowledge of tenant,
landlord and association laws. Resourceful problem solver with strong computer skills. Property Manager adept at overseeing
staff and maintenance teams and acting as a liaison between residents and board members. Responsible Property Manager
committed to ensuring a safe and comfortable environment for residents as well as advocating for the needs of the building
board. Management professional successful in developing, implementing and managing youth education and support
programs. Strong yet flexible leadership style that is adaptable to the changing demands of social services agencies.
Skills
Fair Housing Training 2006-2015 Community relations
Tenant and eviction laws Community-based planning
Certified Property Manager (CPM) 05/2009 Fluent in English/Spanish
Southwest Affordable Housing Management Association. Crisis and emergency communications
Texas Housing Association MS Office
HQS Certification Strategic thinker
Exceptional oral and written communication skills Customer relations
Customer service-focused Multi-operations management
Maintenance knowledge Complex problem solving
Budgeting Internet, Microsoft Word, Excel, outlook.
Knowledge of building codes Calculator
Complex problem solving knowledge of Yardi software
Affordable housing programs knowledge Email
Work History
10/01/2013 to current
Caring for you Home Health Care-441 E. Washington St, Brownsville Texas 78520 956-546-7195.
Duties: Home Health Aide, providing health care tasks, personal hygiene services, housekeeping tasks and other
related support services essential to the consumer’s health. Importance to demonstrated competence in performing
the necessary skills and perform and attend to a critical individual with Dementia.
___________________________________________________________________________________________
UAH Property Management Corporation-10670 N. Central Expy#505 Dallas Texas 75231 214-265-7227
06/01/2014 to 11/30/2015-Assistant Community Manager, Tax Credit Property 148 units, Brownsville Texas.
Duties: Acting Manager when Manager not present, responsible for ensuring 100% compliance in any tax credit set
aside units. Verified, documents, computer files from documents such as leases, invoice
receipts and check stubs, Audit records and files to identify dates requiring lease expirations, renewals, delinquent
accounts, unlawful detainers, and other time sensitive issues, assisted the community manager in providing
services for residents, planning and hosting activities, ensured that all residents files were properly filed and
accurate, assisted in preparing vouchers, computer input and tracking of invoices. Trained staff on Housing Quality
Standards, for Audits, or State inspections. Responded to on call service calls, workorders, rent collections,
monthly renewals, submitted reminders if delinquent rent was past due, and filed eviction procedures when
necessary. Any other duties assigned.
Reason for my expiration of employment was due to immediate family illness and major surgery involving my
personal care of my husband.
Assistant Regional Property Manager 03/2009 to 02/2013 Wedge Management Corporation/Housing and
Community Services – 8610 N. New Braunfels Suite 500, San Antonio Tx 78216
Represented Owner, supervised and managed properties for the following locations. Cunningham Manor Apts,
Harrison Manor Apts, Robinhood Apts, North Star Village Apts, Weslaco Village Apts, & Sherwood Apts. Managed
and supervised (6) Muliti family residential properties with a combined total of 379 rental units. Lead a team of (6)
Property Managers and (7) Maintenance employees. Worked and supervised closely with third party vendors,
obtained and compared quotes/bids for maintenance repair and major projects. Managed database and cash flow
reports for all properties. Recruited, supervised and evaluated performance of staff. Maximized rent collections and
occupancy. Maintained waiting list reports, prepared work order reports. Collaborated trainings for physical
inspections, as well as HUD audits. Drafted budgets for each property.
Prepared and updated annually as needed capital improvements. Insured that staff at each property established
rapport with resident organizations and provided services for all residents. Approved purchase orders, participated
in multifamily real estate management organizations, and continued educational programs. Performed related
duties the Director of Operations may assign.
Property Manager 10/2004 to 02/2013
__________________________________________________________________________________________
_______________
Wedge Management Corporation/North Star Village Apts/Harrison Manor Apts – 411 Lozano Avenue
Harlingen Tx 78550. 08/01/2003- 02/28/2009
Worked with a team of (4) staff members at two locations. a total of 106 rental residential units. Rent collections,
Delinquency notices, evictions when necessary, lease violations, work orders curb appeal a must. Maintained waiting list,
screened applicants, completed leases on a monthly basis, conducted inspections at move outs, move in’s and bi annually for
preventive maintenance and state regulatory compliance. Supervised all work orders from staff, and 3rd party vendor
proposals. Maintained inventory for property repaired assets and supplies. Operated within approved budgets, properties within
pertinent regulatory requirements. Complied and filed reports, recruited, screened, trained, and supervised all on site staff.
Assigned staff to handle after hours and weekend maintenance calls and emergencies. Marketed property broachers to
required agencies for notice of availability. Collaborated with residents as a service manager and provided monthly
newsletters, health fairs, yearly festivals, Say No to Drugs contest, summer bible classes, National night out, afterschool
computer classes for adults and summer food program.
Promoted to Assistant Regional Property Manager. 03/2009
City of Harlingen Texas Section 8 Housing Choice Program Director
214 E. Jackson Street, Harlingen Texas 78550
Dates of Employment: 02/01/1997 to 07/30/2003
City of Brownsville Texas Housing Authority
2606 Boca Chica Blvd, Brownsville Texas 78520
Date of Employment: 01/02/1982 to 01/31/1997
Promoted 02/01/1997
____________________________________________________________________________________________________
Education
High School Diploma: 1981
Porter High School - Brownsville Texas 1981
Texas Southmost College-1981 - 1982
Accomplishments
Oversaw
multiple,residential family
properties totaling over
1000 individual units
during my career.
Maintained [95]% or
higher occupancy rate for
entire length of
employment.
Demonstrated skill and career
growth by being promoted (2)
times from 1997 (Director) and
2009 Assistant Regional
Property Manager.
Certificates of
accomplishment such as
HQS, Fair Housing, CPO,
EIV, Section 8 Portability
requirements .
Best Curb appeal
recognition by HUD.
Best Collections recognition
by HUD.
Employee of the Year
Leadership class graduate.
On line training classes from
Gracehill Courses.
References
References:
Isidro Rodriguez
25973 Drew Avenue
San Benito Texas 78586
956-336-4181
Adriana Sanchez
Brownsville Texas
956-459-9425
Margarita Garcia
4740 Camino Verde
Brownsville Texas 78521
956-572-4860
leticialittleresume071116

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leticialittleresume071116

  • 1. Leticia Garcia- Little 2910 Bayhill Court, Harlingen, Texas 78550 • 956-639-9337 • 956-535-0842 • lettylittle62@yahoo.com Professional Summary Assistant Regional Property Manager with in-depth knowledge of income tax credits, Section 8 and recertification vouchers. Successful in collecting 100% of rent owed and managing outstanding tenant issues. Experienced Residential Property Manager successful at raising occupancy rates by securing long-term tenants. Dedicated, with in-depth knowledge of tenant, landlord and association laws. Resourceful problem solver with strong computer skills. Property Manager adept at overseeing staff and maintenance teams and acting as a liaison between residents and board members. Responsible Property Manager committed to ensuring a safe and comfortable environment for residents as well as advocating for the needs of the building board. Management professional successful in developing, implementing and managing youth education and support programs. Strong yet flexible leadership style that is adaptable to the changing demands of social services agencies. Skills Fair Housing Training 2006-2015 Community relations Tenant and eviction laws Community-based planning Certified Property Manager (CPM) 05/2009 Fluent in English/Spanish Southwest Affordable Housing Management Association. Crisis and emergency communications Texas Housing Association MS Office HQS Certification Strategic thinker Exceptional oral and written communication skills Customer relations Customer service-focused Multi-operations management Maintenance knowledge Complex problem solving Budgeting Internet, Microsoft Word, Excel, outlook. Knowledge of building codes Calculator Complex problem solving knowledge of Yardi software Affordable housing programs knowledge Email Work History 10/01/2013 to current Caring for you Home Health Care-441 E. Washington St, Brownsville Texas 78520 956-546-7195. Duties: Home Health Aide, providing health care tasks, personal hygiene services, housekeeping tasks and other related support services essential to the consumer’s health. Importance to demonstrated competence in performing the necessary skills and perform and attend to a critical individual with Dementia. ___________________________________________________________________________________________ UAH Property Management Corporation-10670 N. Central Expy#505 Dallas Texas 75231 214-265-7227 06/01/2014 to 11/30/2015-Assistant Community Manager, Tax Credit Property 148 units, Brownsville Texas. Duties: Acting Manager when Manager not present, responsible for ensuring 100% compliance in any tax credit set aside units. Verified, documents, computer files from documents such as leases, invoice receipts and check stubs, Audit records and files to identify dates requiring lease expirations, renewals, delinquent accounts, unlawful detainers, and other time sensitive issues, assisted the community manager in providing services for residents, planning and hosting activities, ensured that all residents files were properly filed and accurate, assisted in preparing vouchers, computer input and tracking of invoices. Trained staff on Housing Quality Standards, for Audits, or State inspections. Responded to on call service calls, workorders, rent collections, monthly renewals, submitted reminders if delinquent rent was past due, and filed eviction procedures when
  • 2. necessary. Any other duties assigned. Reason for my expiration of employment was due to immediate family illness and major surgery involving my personal care of my husband. Assistant Regional Property Manager 03/2009 to 02/2013 Wedge Management Corporation/Housing and Community Services – 8610 N. New Braunfels Suite 500, San Antonio Tx 78216 Represented Owner, supervised and managed properties for the following locations. Cunningham Manor Apts, Harrison Manor Apts, Robinhood Apts, North Star Village Apts, Weslaco Village Apts, & Sherwood Apts. Managed and supervised (6) Muliti family residential properties with a combined total of 379 rental units. Lead a team of (6) Property Managers and (7) Maintenance employees. Worked and supervised closely with third party vendors, obtained and compared quotes/bids for maintenance repair and major projects. Managed database and cash flow reports for all properties. Recruited, supervised and evaluated performance of staff. Maximized rent collections and occupancy. Maintained waiting list reports, prepared work order reports. Collaborated trainings for physical inspections, as well as HUD audits. Drafted budgets for each property. Prepared and updated annually as needed capital improvements. Insured that staff at each property established rapport with resident organizations and provided services for all residents. Approved purchase orders, participated in multifamily real estate management organizations, and continued educational programs. Performed related duties the Director of Operations may assign. Property Manager 10/2004 to 02/2013 __________________________________________________________________________________________ _______________ Wedge Management Corporation/North Star Village Apts/Harrison Manor Apts – 411 Lozano Avenue Harlingen Tx 78550. 08/01/2003- 02/28/2009 Worked with a team of (4) staff members at two locations. a total of 106 rental residential units. Rent collections, Delinquency notices, evictions when necessary, lease violations, work orders curb appeal a must. Maintained waiting list, screened applicants, completed leases on a monthly basis, conducted inspections at move outs, move in’s and bi annually for preventive maintenance and state regulatory compliance. Supervised all work orders from staff, and 3rd party vendor proposals. Maintained inventory for property repaired assets and supplies. Operated within approved budgets, properties within pertinent regulatory requirements. Complied and filed reports, recruited, screened, trained, and supervised all on site staff. Assigned staff to handle after hours and weekend maintenance calls and emergencies. Marketed property broachers to required agencies for notice of availability. Collaborated with residents as a service manager and provided monthly newsletters, health fairs, yearly festivals, Say No to Drugs contest, summer bible classes, National night out, afterschool computer classes for adults and summer food program. Promoted to Assistant Regional Property Manager. 03/2009 City of Harlingen Texas Section 8 Housing Choice Program Director 214 E. Jackson Street, Harlingen Texas 78550 Dates of Employment: 02/01/1997 to 07/30/2003 City of Brownsville Texas Housing Authority 2606 Boca Chica Blvd, Brownsville Texas 78520 Date of Employment: 01/02/1982 to 01/31/1997 Promoted 02/01/1997 ____________________________________________________________________________________________________
  • 3. Education High School Diploma: 1981 Porter High School - Brownsville Texas 1981 Texas Southmost College-1981 - 1982 Accomplishments Oversaw multiple,residential family properties totaling over 1000 individual units during my career. Maintained [95]% or higher occupancy rate for entire length of employment. Demonstrated skill and career growth by being promoted (2) times from 1997 (Director) and 2009 Assistant Regional Property Manager. Certificates of accomplishment such as HQS, Fair Housing, CPO, EIV, Section 8 Portability requirements . Best Curb appeal recognition by HUD. Best Collections recognition by HUD. Employee of the Year Leadership class graduate. On line training classes from Gracehill Courses. References References: Isidro Rodriguez 25973 Drew Avenue San Benito Texas 78586 956-336-4181 Adriana Sanchez Brownsville Texas 956-459-9425 Margarita Garcia 4740 Camino Verde Brownsville Texas 78521 956-572-4860