1. ashleylstephens@ymail.com  351 N Peart Rd Apt 222 Casa Grande, AZ 85122 (520)705-7104
OBJECTIVES
To obtain a position with a reputable company that maintains a positive work environment while providing the
opportunity to use my skills, learn new skills, and grow as an individual in a challenging, fast paced setting.
EXPERIENCE
PBBell Property Management  Mesa, AZ
Assistance Community Manager 08/2014 – Current
Work closely with the Community Manager to oversee daily site operations and achieve goals of the 432 unit
property. Assist in the marketing and leasing, collection of rent, resident retention and customer service, community
maintenance, community safety and legal compliance. Assists the Community Manager in completing administrative
tasks including site accounting and report preparation, processing accounts payable, processing bank deposits, posting
rent, and preforming other administrative functions. Reports directly to the Community Manager and acts on his/her
behalf during absences.
Equity Residential  Scottsdale, AZ
Resident Financial Specialist 10/2013 – 08/2014
Ensure the accurate bookkeeping of all resident transactions for the properties/portfolio in accordance with set
policies and practices; thereby ensuring income optimization. The Resident Financial Specialist partners with on-site
and regional property management and is charged with maximizing all income opportunities by analyzing trends and
recommending process improvements.
Kay Kay Realty Corp  Casa Grande, AZ
Community Manager 06/2013 – 09/2013
Maintain courteous communication with all co-workers, owners, prospective residents, current residents, vendors, and
government agents. Obtain bids from contractors for major projects on the community, plan and coordinate the
completion of such projects. Oversee and maintain accurate records of all monies collected, resident charges, and
credits. Complete daily, weekly, and monthly reports. Oversee the completion of monthly unit inspections. Maintain
all employee timecards and review for accuracy. Run prospective resident applications and score them out based on;
credit score, rental history, employment history, criminal record, rent to income ratio, and debt to income ratio to
determine security deposit required at move in. Ensure that all move in files and recertification files have all the
necessary income verifications needed to be tax credit compliant through the Arizona Department of Housing.
ASHLEY STEPHENS

2. 2
Ashley Stephens
Process move outs by assessing what if any damages were made to the unit and charging the tenant appropriately for
those damages. Complete all community marketing, leasing, collections, daily bank deposits, processing all accounts
payable information, and preparing/serving legal notices in accordance with Arizona Landlord Tenant Laws.
Allison-Shelton Real Estate Services  Casa Grande, AZ
Leasing Specialist 11/2011 – 06/13
Work under the supervision of the community manager and directly with the community accountant at the corporate
office in all phases of the accounting process. At all times courteous communication must be maintained with all co-
workers, prospective residents, applicants, current residents, and vendors. Meet with the leasing and maintenance staff
to assign daily tasks in the community managers absence. Assist with the marketing and leasing, collections, resident
retention and customer service, community maintenance, community safety and legal compliance. Assist the
community manager in completing administrative tasks including site accounting and reporting, processing accounts
payable, processing bank deposits, posting rent, and preforming administrative functions.
Pet Club  Casa Grande, AZ
Customer Service Representative 05/2011 – 11/2011
Assist in the set up and opening of the new store location in Casa Grande. Complete all opening and closing
procedures, maintain an accurate till, ensure that all product was fully stocked and the store was clean and orderly at
all times. Assist in the training of new employees.
American Property Management  Casa Grande, AZ
Bookkeeper/Assistant Manager 03/2009 – 04/2011
Work under the supervision of the community manager and directly with the community accountant at the corporate
office in all phases of the accounting process. At all times courteous communication must be maintained with all co-
workers, prospective residents, applicants, current residents, and vendors. Meet with the leasing and maintenance staff
to assign daily tasks in the community managers absence. Assist with the marketing and leasing, collections, resident
retention and customer service, community maintenance, community safety and legal compliance. Assist the
community manager in completing administrative tasks including site accounting and reporting, processing accounts
payable, processing bank deposits, posting rent, and preforming administrative functions.
PBBell Property Management  Casa Grande, AZ
Leasing Consultant 11/2008 – 03/2009
Work with the community manager to oversee the daily site operations and achieve the goals of the community.
Assist with the marketing and leasing, collections, resident retention and customer service, community maintenance,
community safety and legal compliance. Assist the community manager in completing administrative tasks including
site accounting and report preparation, processing accounts payable, processing bank deposits, posting rent, and
performing other administrative functions.

3. 3
Ashley Stephens
Parawest Property Management  Casa Grande, AZ
Assistant Marketing Director/Leasing Consultant 08/2008 – 11/2008
Create and disperse outside marketing materials for five apartment communities, design newspaper and magazine
advertisements, with locators to set up property websites, create marketing plans and budgets, coordinate resident
functions for all five properties, coordinate property participation in community events, consult with managers and
leasing agents about closing ratios, run daily/weekly/monthly reports.
Work with the community manager to oversee the daily site operations and achieve the goals of the community.
Assist with the marketing and leasing, collections, resident retention and customer service, community maintenance,
community safety and legal compliance. Assist the community manager in completing administrative tasks including
site accounting and report preparation, processing accounts payable, processing bank deposits, posting rent, and
performing other administrative functions.
EDUCATION
Central Arizona College
52 Credit Hours A.A.S
 Major Areas of study were business management, marketing, public speaking, and social science. While attending CAC I
was a member of the Student Senate, I was on the Dean’s List, and maintained a GPA of 3.75.
Casa Grande Union High School
2005 High School Diploma
I graduated high school in the top 5% of my class with a 3.79 GPA. While I in school I received a letter for academic
excellence, I was awarded the President’s honor Roll, I was nominated and served as a People to People Student
Ambassador to Brazil. I was a member of 4-H for 9 years in the Jr Livestock Program and served as President of our
club for four.
SKILLS
 Proficient in Microsoft Word, Excel, PowerPoint, and Publisher. I am familiar with several property management
software systems such as; MRI, Yardi, RealPage, On-Site, Lexis Nexis, Ect. I have experience using a check scanner for
daily bank deposits.