1. CHRISTINE STUBBS
P.O. Box AP-59015
Nassau, N.P. Bahamas
Telephone: # 242-557-1307*#242-601-0577
Email: operationsold@yahoo.com
Seeking a career where I can utilize my Assistant Quality Assurance,
Assistant Food & Beverage, Assistant Hotel Manager, Customer Service,
and Leadership experience. I am committed to providing a professional
atmosphere. My responsibility is to enhance the company’s service level
through my twenty years of excellence.
While handling the affairs of the Office/Company I will demonstrate my
integrity and leadership skills Promising to use my interpersonal and
communication skills to assist the needs, and affairs of the internal and
external customers. In addition, I will be dedicated to my employer by
establishing and maintaining all of the policies and procedures.
Knowing & understanding the importance of all personal matters
pertaining to your establishment, I will conform to uphold strict
confidentiality to all person(s) I come in contact with. I am a trustworthy,
honest, reliable, responsible, and personable woman. My equable
manner will demonstrate excellence in quality work & ethics.
Sincerely,
Christine Stubbs

2. 01/2012-Present*OPERATION S.O.L.D. Save Our Little Darlings ORGANIZATION
Nassau, New Providence The Bahamas * PRESIDENT & FOUNDER
* Re-established a non-profit organization for the Little Darlings of The Bahamas. Rewrote the
current policies and procedures. Providing educational and community based programmes.
* Successfully established, and operate a state of the art Library & Computer Center for the local
community. Input & analysis data for research for Government contribution and usage. Host and attend
quarterly and annual cultural, local based events. Contribute to youth development, via book club, after
school programmes, community clean up campaigns, annual kids summer camp, and an annual kids gala
event.
* Focus on enhancing individual self development awareness with emphasis on literacy, computer skills,
providing uniforms, educational materials, g.e.d. prep. yearly academic scholarships, clothing programme,
feeding programme, and job placement. Promote/provide health & safety awareness, to have a zero
tolerance of the law pertaining to bullying & school violence, resolve all criminal offence to all children
via conflict resolutions; and provide mentoring and counseling.
08/2009-09/2010 * DEPARTMENT OF COMMERCE – U. S. CENSUS BUREAU
Ft. Lauderdale, FL * ASSISTANT MANAGER QUALITYASSURANCE
* Under direct Supervision of the Local Census Office Manager (LCOM) I manage the Quality Assurance
Department; Supervisor of office and field staff; liaise with Assistant Manager of Field Operations (AMFO)
and with other Managers and staff throughout the organization.
* Manage the Quality Assurance Department ensuring that the Q A Department & all operations
functioned properly; oversee all aspects by performing efficient and random quality checks of all
production field and office operations performances; Resulting with 100 % quality & accuracy data in the
Southern Region. Monitor and advise on the performance of the quality program and procedures of all data;
Reported on performance that measured against set indicators; advise on changes and implemented goals;
Facilitate, supervise and monitor Quality Assurance training for over 1000 plus employees
* Prepare training tools and techniques to enable others to achieve quality results. Responsible for
development, implementation and ongoing evaluation of Quality Assurance programs; Develop, update
and coordinate all QA work, project plans, policies and procedures; QC'ing forms, documents, PII and
TITLE 13 materials.
* Compile, analyze, and review data, compile reports, initiate corrective actions as needed; Know all
demographic areas, and information; monitor all QA activities; resolve complaints within required time
line; Advise staff of policies and goals, directs staff to implement procedures and follow procedures.
Perform other duties as delegated by Regional Area Manager and Local Census Office Manager.
12/01/08–05/25/09 * DEPARTMENT OF COMMERCE–U.S. CENSUS BUREAU
Ft. Lauderdale, FL * F.O.S.Q.C–FIELD OPERATIONS SPVSR for QUALITY CONTROL
* Inspect Training Spaces; Facilitate training for field staff via Verbatim Guides; to produce accurate &
quality work ; Implement Goals that was reached for the accuracy & efficiency of the Field Data
Collection Operation Process for the Early Local Census Office. Liaise with my Asst Mgr of Quality
Assurance (AMQA) daily & consistently; Supervise over 100 field staff.
* Manage Reports & Monitor progress of all Staff via Laptop; Manage & Supervise Crew Leaders
assigned to my district in Dade & Broward County’s; Manage & Make Assignments for staff Address
Canvassing; Monitor Crew Leaders & Enumerators (field staff) while they complete their Filed work
assignments (AA’s); verify & update addresses in the Hand Held Computer (HHC) and ensure the validity
& accuracy of each assign area. * Approve & Disapprove Payroll; Transmit Payroll electronically;
Schedule & hold daily meeting w/ staff; briefing on progress of work; Evaluate staff performance base on
policy & procedures; Assist in the Miami Recruit. Dept office (during early stages base in FTL, FL)
* Assisted in the completion of Address Canvassing for the Savannah, GA ELCO.

3. 11/05 – 06/08 * KERZNER INT’L – ATLANTIS RESORT & CASINO
Paradise Island - Nassau, Bahamas * ASSISTANT FOOD & BEVERAGE MANAGER
* Monitor all cocktail waitress, waiters & cigarette girls in the Casino. Help to implement
policies/maintain high quality service; Responsible for the quality service of all beverages orders on The
Casino Floor, Casino Bars & Sports booking areas. Assist in other Restaurant outlets.
* Ensuring that all guest & customers are adequately serviced in a timely manner; resulting in 100% J. D.
Powers Satisfaction Survey. Responsible for Ordering/Inventory of all Beverages & Food for the Casino
areas; Handle all scheduling/payroll & vacation; Daily Reports to V.P.’s, Directors & Asst. Managers.
06/03-01/04 * HYATT REGENCY PIER 66
Ft. Lauderdale, FL*ASSISTANT HOTEL MANAGER (GUEST SERVICE MGR)
* Responsible for the efficient & productive functioning of the Night Operations of the Hotel. Ensuring
that the Hotel policy & procedures are performed.
* Balancing all audits. Responsible for daily accuracy of monies. Handling all credit cards transaction.
Assisting w/ daily functions. Generate reports for all Department Heads.
* Overseeing all guest account, bill inquiries & lodging. Monitoring all night staff; confirm all Hotel
reservations. Assist w/ all checking In/Out of guest stays. Handle & resolve all guest complaints; Know &
carry out all safety & emergency procedures. Liaise with Security dept to ensure lodging is safe & reports
are completed.
09/99-01/03 * KERZNER INT’L – ATLANTIS RESORT & CASINO
Paradise Island - Nassau, Bahamas * ASSISTANT HOTEL MANAGER (Duty Manager)
* Responsible for the F/O Daily Operations. Represent Senior Hotel Mgmt in their absence; ensure proper
greeting of all Guest including escorting all VIP’S & Group Leaders.
* Monitor front office receptionists, daily job responsibilities; Train front office staff; Liaise w/ Room
Coordinators & monitor all guest reception areas; Coach and discipline staff when necessary. Conduct
semi-annual reviews of job performance. Balancing all audits. Responsible for daily accuracy of monies.
Handling all credit cards transaction. Assisting w/ daily functions. Generate reports for all Dept Heads.
* Overseeing all guest account, bill inquiries and lodging. Confirm all Hotel reservations. Assist w/ all
checking In/Out of guest stays. Handle & resolve all guest complaints & tragedy (A Certified First
Responder Personnel). Attend all meetings & pre-con; Cooperate w/ all departments in maintaining the
efficient service to guest; Review P&P manual; know & carry out all safety & emergency procedures
COMPUTER EXPERIENCE
* QUICK BOOKS * FIELD DATA PORTAL SYSTEM * TIME SAVER * KRONOS *
J.D.EDWARDS-CITRIX * P.O.S. POINT OF SALE SYSTEM * MICROS* PROPERTY
MANAGEMENT SYSTEM (PMS) * MICROSOFT WORD/EXCEL * PAGEMAKER * NCR 2160 *
LOTUS 123 * AS400 * CRT MACHINE * 10 KEY CALCULATOR * TYPING 45-55 wpm * HAND
HELD COMPUTERS (HHC) * FAX/COPYING * INTEGRATED MICROCOMPUTER PROCESSING
SYSTEM (IMPS)
I AM AVAILABLE FOR INTERVIEWS * WRITTEN REFERENCES UPON REQUEST
REFERENCES
Hilton Bowleg # 242-544-9784 Fr. Andrew Toppin #242-436-8633
Sr. Director Food & Beverage Priest - St. James Anglican Church
Atlantis Resort & Spa; Nassau Bahamas Nassau, Bahamas
Ed Hill # 305-948-2940 Phyllis Wimbley # 954-610-7386
Business Owner Accountant - Michaels
Weston, FL Ft. Lauderdale, FL