1. Pamella L. Petroelje
433 W. Ninth Street
Traverse City, MI
616.836.3961
pkpetro@gmail.com
HIGHLIGHTS OF QUALIFICATIONS
⦁ 10 + years experience in Office Administration, trusted as liaison between corporate staff
and community partners.
⦁ Well-honed office management skills including; supervising clerical staff scheduling,
event planning, preparing reports and administering records management systems.
⦁ Ability to tactfully and compassionately handle sensitive situations.
⦁ Computer proficiency, including a solid foundation in MS Office Suite and EMR training.
RELEVANT EXPERIENCE
Office Administration
⦁ Responsible for large data base management including address, attendance, scheduling
and financial records for school systems in two counties, also inclusive of state level
documentation.
⦁ Accountable for the distribution, organization and security of student medicines, including
the care of two diabetic students while Lead Administrative Assistant in School offices.
⦁ Organized and maintained grant files and researched grant opportunities for future
funding for a non-profit.
⦁ Operated all office equipment, including phone systems, copiers, laminating, ordered and
maintained office product supplies.
⦁ Directed staff as needed during school functions, fire drills, bussing procedures, and
school start up functions pertaining to office procedures.
Customer Service
⦁ First contact to greet and direct guests, families, community members, and public officials
while working in school administrative offices and non-profit organization.
⦁ Provide families, teachers, administration with excellent follow through on all services and
incidents daily.
⦁ Report on medical issues with students or teachers, and disciplinary actions while serving
as Sr. Administrative Assistant in school offices.
⦁ Maintained ongoing relationships with subcontractors in various trades, serving as a
liaison between clients and subcontractors throughout the design and building process.
⦁ Effectively answered telephone calls and directed callers to appropriate departments and
provided information important to their specific needs as administrative assistant.
⦁ Assisted staff in organizing and implementing Cherry Festival Depot Picnic and Home
Dedications as well as Open Houses and Meet and Greets.
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2. Pamella L. Petroelje
616.836.3961
Finance/Bookkeeping
⦁ Created estimates and invoices, filed all business related forms and reports, and recorded
financials in QuickBooks while managing a contracting company.
⦁ Received deposits, verified funds, responsible for accuracy of transactions with
computers, customers, and daily vault balances while working with a banking team.
⦁ Responsible for maintaining and reporting donor data base contributions and tax
deduction thank you letter receipt mailings for non-profit.
⦁ Served as patient advocate (non-official) for family members going through cancer and
Alzheimer’s
EMPLOYMENT HISTORY
2015-2016 Administrative Assistant Habitat for Humanity,Traverse City, MI
2011-2015 Sr. Administrative Assistant Traverse City Area Public Schools, TC, MI
2008-2011 Office Manager Outlook Academy Allegan, MI
2006-2008 Customer Service Representative Macatawa Bank Holland, MI
1999-2007 Office Manager Petroelje Contracting Zeeland, MI
EDUCATION
Central Michigan University, Mt. Pleasant MI
Training in 5+ database systems including scheduling, marketing, financial and EMR.
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