1. Terri Dougherty
337 Rays Creek Way
Fort Wayne, IN 46825
260-442-6344 – Cell
tlclose5732@yahoo.com – E-Mail
HIGHLY EXPERIENCED IN LEASING AND
MANAGING APARTMENT HOMES!
Career Objective: Seeking employment by an
innovative property management company,
providing opportunities for advancement,
professional work ethic and positive working
environment.
Qualifications Summary: Employed within the
property management industry over 15 years,
provided invaluable experience by developing
excellent sales, marketing and interpersonal skills.
Successfully managed or leased several diversified

2. communities, for example, A+ luxury mid-rises,
high-rises, mixed-use, brand new lease-ups,
conventional and affordable housing apartment
communities.
Professional Accomplishments and
Achievements: Received Certified Apartment
Manager (CAM) designation from The National
Apartment Association. Consistently averaged 75%
closing ratio with innovative and effective closing
techniques with a fast-paced community and high
volumes of traffic. Leased 14 apartment homes
myself, within one day. Promoted to first property
manager position 21 years old with 180 A+
apartment homes in Daytona Beach, FL. Received
Beautification Award from the City, for most
attractive curb appeal, and recognized as the best
landscaped, well-maintained apartment community.
Career Summary:

3. 07/11 – Present Business Owner, Fort
Wayne, IN
• Owned Ebay Business sold high-end
designer clothing, handbags, shoes, jewelry and
accessories.
• Operated all daily requirements to
successfully manage profitable re-sale store using
on-line Ebay site.
• Reached Top Rated Power Seller Status with
Ebay.
• Accomplished 100% positive feedback on all
transactions using effective communication and
customer service skills.
06/10 -06/11 House Investments,
Bluffton, IN
• Property Manager for Pine Grove
Apartments with 60 apartment homes on the
Section 42 Affordable Housing Program.
• Completed annual re-certifications and
verified all income accurately.

4. • Scheduled make readies with maintenance,
interior painting, housekeeping and carpet cleaning.
• Prepared 2011 budget by collecting all
information required to accurately anticipate
projections for income and expenses.
• Successfully resolved resident concerns and
followed-up on service requests daily, filed evictions
directly with the Courthouse.
• Maintained 95% occupancy rate in a
challenging market, maintained low delinquency and
completed weekly market surveys.
• Leased apartment homes, processed all
applications, posted rent, processed invoices and
negotiated all service contracts effectively.
• Monitored current advertisements and social
media verifying all information accurate.
02/08 – 05/10 Greystar, Dallas, TX
• Leasing Consultant for Vue Fitzhugh with
226 A+ luxury apartment homes, mid-rise
community located in growing East Dallas.

5. • Successfully leased apartment homes,
processed applications promptly and followed-up
with all prospects within 24 hours.
• Effectively implemented marketing and
outreach program, while maintaining positive
relationships with apartment locators.
• Walked all move-ins in advance, models,
"show" apartment homes and amenities daily.
• Submitted weekly sales, traffic and market
surveys to Property Manager and entered all
data in computer.
• Retained on average 70% of current
residents using aggressive renewal program
beginning communications 120 days in advance.
06/07 – 02/08 Roll Coater Inc.
Indianapolis, IN
• Executive Administrative Assistant to
the CEO and CFO in the Corporate Headquarters for
a large manufacturing corporation.
• Submitting all Outside Sales Representatives
travel schedules to CEO weekly.

6. • Scheduled reservations and travel itineraries
for all Outside Sales Representatives and Executives.
• Tracked lease expirations, negotiated trades
60+company leased vehicles provided to Outside
Sales Representatives and Executives.
• Completed expense reports for CEO and
CFO while maintaing organized filing system, used
requisitions to order office supplies.
• Planned annual Christmas party for 400+
employees and grand opening of brand new
manufacturing facility for over 500 guests.
• Direct point of contact for the CEO and CFO
by efficiently communicated all significant issues and
employee related concerns.
02/07 – 06/07 First Worthing, Dallas, TX

7. • Leasing Consultant for Vue Greenville,
mixed-use brand new A+ luxury mid-rise with 200
apartment homes off Greenville Avenue.
• Leased apartment homes and lofts in fast
paced environment, completed lease-up in under 3
month aggressive marketing plan.
• Processed applications and verifications,
entered all data in computer.
• Effectively implemented outside marketing
and outreach program, updated all market trends
and submitted market surveys.
• Walked models, move-ins, amenities and
"show" apartment homes daily.
• Properties were sold shortly after
construction with successful lease-up and then
managed by Greystar.
02/06 – 02/07 Turley Law Center
Properties, Dallas, TX

8. • Commercial Property Manager for over
250,000 square feet of 2 commercial office spaces
close to SMU owned by Attorney.
• Close to full occupancy at both properties,
most clientele consisted of professionals, several
Attorneys, accountants and physicians.
• Located close to Southern Methodist
University Law School, with a heavy emphasis
placed on marketing to graduates.
• Renewed and negotiated terms of lease
agreements with existing and new Tenants in
addition to maintaing both properties.
• Modified office spaces working with space
planners, architects and construction to create ideal
space to Tenant's specifications.
• Effectively supervised valet parking
attendants, security and maintenance staff,
maintained clean common areas and curb appeal.
• Communicated all significant or crucial
concerns and Tenant related issues to Mr. Turley,
Owner.

9. 07/03 – 01/06 Pinnacle Realty Property
Management, Dallas, TX
• Floating Property Manager for
Southwest Regional Office temporarily managed
new acquisitions for all types of communities.
• Traveled to Arkansas, Louisiana and Dallas
Metroplex assisting Regional Property Manager's
with newly acquired properties.
• Conducted interviews with potential
candidates, verified references and background
checks and processed all new hire paperwork.
• Supervised Leasing and Maintenance
operations, monitored supply orders and negotiated
with contractors to stay within budget.
• Submitted weekly market surveys, sales and
traffic reports, shopped competition and
knowledgeable of local market conditions..
• Successfully managed properties until
Property Manager, Leasing and Maintenance hired,
communicated all issues to Regionals.

10. 12/01 – 4/03 Gough & Gough
Properties, Valparaiso, IN
• Property Manager Multi-Site consisted
of 200 Affordable Housing apartment homes each
located in Niles, MI and South Bend, IN.
• Supervised, managed and delegated
responsibilities to employees, approved applications,
walked make readies and scheduling.
• Efficiently allocated time for both
communities by implementing effective time
management skills also prepared weekly schedule.
• Effectively resolved resident issues or
concerns providing excellent communication skills.
• Communicated significant community or
employee related issues to the Vice President.
• Verified all files were in compliance 100% of
the time with both State's Section 42 Affordable
Housing Guidelines.
• Assured both communities maintained daily
operations and provided all employees a list of
assignments to complete and prioritize.

11. Education:
Attended Ivy Tech State College, Fort Wayne,
Indiana, completed 2 years of Business
Administration courses.