1. Martha Carroll, CGSP, ABC
5711 RobinHop LN (901)239-3279
Bartlett,TN 38134 mgcarrll@memphis.edu
EDUCATION
Universityof Memphis,Memphis
KemmonsWilsonSchool of Hospitality and Resort Management
B.A.,HospitalityandResortManagement(ExpectedGraduationDate:December 2018)
CERTIFICATIONS
 CertifiedGuestService Professional (CGSP) February2016
 AlcoholicBeverageCommissionCertified(ABC) April 2012
 ServSafe Certified
Alfred’s onBeale LLC: (January2007 to January2012)
 Alfred’s: Bartender,Staff Trainer,Server
- Verified patrons’ identificationand age requirementsforalcohol purposes
- Greetedpatronsandcultivatedrelationshipswithkeycustomers
- Advisedguestsonlocal pointsof interest,diningoptions,andhotel optionsnearby
- Greetednewstaff memberswithanorientationclassandprovidedstaff trainingforteams
of upto 10 people
- Maintainedambiance bycontrollingthe lightingandbackgroundmusic
- Mixedalcoholicandnon-alcoholicbeveragesinahighvolume environment
- Cleanedbarandserverstations:stockedbarwithalcohol,mixers,andrelatedsuppliesin
orderto maintainworkflowsandmeetpatrondemands
- Collected paymentsfortabsandresponsibleforkeepingandhandlingall accountsof guests’
tabs andkeepingacorrect till
 Ubee’s:Bartender,Staff Trainer
- PromotedwithinAlfred’sLLCto workand trainstaff membersat Ubee’s (ownedbyAlfred’s
on Beale LLC)
- Maintainedambiance bycontrollingthe lightingandbackgroundmusic
- Mixedalcoholicandnon-alcoholicbeveragesinahighvolume environment
- Cleanedbarandserverstations:stockedbarwithalcohol,mixers,andrelatedsuppliesin
orderto maintainworkflowsandmeetpatrondemands
- Collected paymentsfortabsandresponsibleforkeepingandhandlingall accountsof guests’
tabs and keepingacorrecttill
- Monitoredcustomers’intake andprohibitedsaleof alcohol tounderage andintoxicated
individuals
- Bartendedseveral highvolume Universityof Memphiscollege events

2.  Automatic Slim’s : Bartender, Staff Trainer
-PromotedwithinAlfred’sLLCto workand trainstaff members atAutomaticSlim’s(ownedby
Alfred’sonBeale LLC)
-Verified patrons’identificationandage requirementsforalcohol purposes
-Greetedpatronsandcultivatedrelationshipswithkeycustomers
-Advisedguestsonlocal pointsof interest,diningoptions,andhotel optionsnearby
-Greetednewstaff memberswithanorientationclassandprovidedstaff training
-Maintainedambiance bycontrollingthe lightingandbackground music
-Mixedalcoholicandnon-alcoholicbeveragesinahighvolume environment
-Cleanedbarandserverstations:stockedbarwithalcohol,mixers,andrelatedsuppliesinorder
maintainworkflowsandmeetpatrons’demands
-Collectedpaymentsfortabsand responsible forkeepingandhandlingall accountsof guests
tabs and keepingacorrecttill
 Cateringfor U : CaterAssistant,Bartender
-PromotedwithinAlfred’sLLCtoworkand train staff membersonsite atCateringforU (owned
by Alfred’sonBeale LLC)
-Setup cateringvenuesforlarge functionssuchas:Weddings,Anniversaries,Birthdays,and
Reunions
-Addressedguests’foodand beverageconcernssuchas:foodingredients,garnishes,and
preparationmethods
-Setup andmaintainedthe barstationwhile providingfoodandbeverage suggestionsto
customers
-Assisted infoodandbeverage storage, inventorycontrol activities,aswell asthe clean-upand
breakdownof eachevent
-Responsibleforthe till at“cash bar” events
Dan Mcguinness LLC (October2011 to August 2013)
 Dan McguinnessSpottswood: Bartender,Manager
-Maintainedambiance bycontrollingthe lightingandbackgroundmusic
-Mixedalcoholicandnon-alcoholicbeveragesinahighvolume environment
-Cleanedbarandserverstations:stockedbarwithalcohol,mixers,andrelatedsuppliesinorder
to maintain workflowsandmeetpatrondemands
-Incharge of beer,wine,andliquorinventorycontrol
-Collectedpaymentsfortabsandresponsible forkeepingandhandlingall accountsof guests’
tabsand keepingacorrect till
-Incharge of counting‘servercheckouts’
-Maintainedsafe,secure,andhealthyenvironmentbyestablishing,following,andenforcing
sanitationstandardsandprocedures
-Incharge of closingdownthe kitchen:ensuringthe equipmentisrunningproperlyandfoodis
storedat a safe temperature
-Incharge of runningthe DSR at the endof everyshift
- Counteddownall the reportscollectedforthe dayandmade the depositdropintothe safe
- In charge of lockingupthe establishmentandsettingthe alarmwhen

3. finishedwiththe drops
Celtic Crossing LLC (August2013-June2015)
 -Maintainedambiance bycontrollingthe lightingandbackgroundmusic
 -Mixedalcoholicandnon-alcoholicbeverages inahighvolume environment
 -Cleanedbarandserverstations:stockedbarwithalcohol,mixers,andrelatedsuppliesinorder
to maintainworkflowsandmeetpatrondemands
 -Incharge of beer,wine,andliquorinventorycontrol
 -Collectedpaymentsfortabsandresponsible forkeepingandhandlingall accountsof guests’
 tabsand keepingacorrect till
 -Incharge of counting‘servercheckouts’
 -Maintainedsafe,secure,andhealthyenvironmentbyestablishing,following,andenforcing
sanitationstandardsandprocedures
 -Incharge of closingdownthe kitchen:ensuringthe equipmentisrunningproperlyandfoodis
storedat a safe temperature
 -Incharge of runningthe DSR at the endof everyshift
 - Counteddownall the reportscollectedfor the dayandmade the depositdropintothe safe
 - In charge of lockingupthe establishmentandsettingthe alarmwhen
 finishedwiththe drops