1. CURRICULUM VITAE
OBJECTIVE
To create a system of service delivery and consistent outstanding sales,
Wholly structured to ensure a Positive experience for each customer,
Exceeding Customers expectations while maintaining professionalism,
Proper records of account with zero discrepancy and highest ethical standards.
Thus retaining customer loyalty for life and safeguarding Company’s assets.
COMPETENCIES
• Excellent oral and interpersonal skills
• Demonstrating ability to lead, positively influencing people and networking high
profile individuals.
• Excellent coaching and performance monitoring skills.
• Self-motivated and success-driven personality. Goal oriented.
• Proven work ethic and high level of responsibility, transparency and
accountability.
• Member Chartered Institute of Bankers of Nigeria (CIBN)
COMPUTER PROFICIENCY
Ms Office, Ms Word, Corel Draw, Advanced Excel, Internet Explorer etc.
WORK EXPERIENCE
BUSINESS DIRECTOR (Rivers State)
(SISOKELS CONSULT NIG LTD) Dec 2015 till Date
• Providing world class Corporate Business services with emphasis on Human
Capital development, Branding and Marketing services to start-ups in Africa
• End to End solutions on Branding and Corporate Identity to improve TOMA
(Top Of Mind Awareness) and incremental revenue for SMEs
• Foster partnership with Leading Capacity Building organizations like Shaw
Academy and African Management Initiative (AMI) to provide affordable trainings
and development services for Managers and business owners and start-ups in
Africa.
• Responsible for a 45% monthly incremental Growth on Output and Revenue for
the Allied Agro-Business Sector of Sisokels Consult Nig Ltd.
• Responsible for Mentorship, Reward, and motivation of My Team.
• Achieved 98% of Sales Target for march 2016
THANKS!
2. • Introduced the “Door-To-Door” aggressive response initiative (ARI) to the sales
Team in Rivers state that led to 42 % and 46% growth in Revenues for Feb and
march 2016
MANAGER PRIMARY SALES - BAYELSA STATE (GLOBACOM
NIG LTD) Oct 2014 to Oct 2015
• Actively recruiting and Nurturing New dealers to create positive ROI (Return On
Investment).
• Responsible for achieving State Primary Target monthly
• Achieving minimum of 5% growth in primary sales Month on Month
• Achieved 104% of State Target in August and October 2015 Got the NSC’s
commendation
• Responsible for planning, facilitating and executing strategic initiatives, to
effectively cover the width and depth of distribution across the state
• Minimum achievement of 80% of State’s Target month on month
• Ensure Cell Site utilization activity planning to boost optimal cell site productivity
• Manage, train and develop Primary Sales Executives (SEs). Develop
merchandise for new products/ schemes & market availability of Point of sale
items
• Responsible for prompt response on market intelligence and counter strategies
to secure incremental market share on all SKUs
• Increase dealer commitment and awareness of alternate channels of recharge
across the state including Electronic channels and POS
STATE MANAGER SECONDARY SALES- BAYELSA STATE
(GLOBACOM NIG LTD) May 2014 to Oct 2014.
• Responsible for Quality HNI acquisition.
• Responsible for achieving Activations Target
• Responsible for achieving minimum of 5% growth in consumption Month on
Month Oversee all Sales Managers, Sales Acquisition functions and Retail
Teams to deliver world class quality new acquisitions via HNI and Mass
Market acquisition strategies
• Responsible for planning, facilitating and executing strategic activation initiatives,
through the secondary sales Team across the state
• Achievement of minimum 90% of activations Target month on month
• Ensure Cell Site utilization activity planning to boost optimal cell site productivity
• Manage, train and develop Sales Executives (SEs). Develop merchandise for
new products/ schemes & market availability of Point of sale items.
• Responsible for prompt response on market intelligence and counter strategies
to secure positive growth on SOGA As well as coordinate with Sales Training
Function for product, process and behavioral training of Sales Team.
• Increase TOMA and ARPU across the state via Market day activations, Town
storms, Campus activation drives, Strategic Sim Gifting Activations and more.
HEAD OF ACQUISITION – SALES DEPT, RIVERS STATE
(GLOBACOM NIG LTD) Feb to April 2014
•
THANKS!
3. • Oversee all Sales Managers, Sales Acquisition functions and Retail Teams to
deliver world class quality new acquisitions via HNI and Mass Market
acquisition strategies
• Responsible for planning, facilitating and executing strategic activation initiatives,
through the secondary sales Team across the state
• Achievement of minimum 90% of activations Target month on month
• Ensure Cell Site utilization activity planning to boost optimal cell site productivity
• Manage, train and develop Sales Executives (SEs). Develop merchandise for
new products/ schemes & market availability of Point of sale items
• Responsible for prompt response on market intelligence and counter strategies
to secure positive growth on SOGA As well as coordinate with Sales Training
Function for product, process and behavioral training of Sales Team.
• Increase TOMA and ARPU across the state via Market day activations, Town
storms, Campus activation drives, Strategic Sim Gifting Activations and more.
AREA MANAGER ACQUISITION – Sales Department Port-Harcourt
(GLOBACOM NIGERIA LTD) – 1st
August 2012 to 31st
Jan 2014
• Oversee all Sales executives, Sales Canvassers and dealer Sim Reg Agents for
effective market coverage. Monitor strict adherence to route and beat plans, in
order to ensure increased quality activation figures
• Responsible for planning, facilitating and executing strategic activation initiatives,
through the secondary sales Team across the state
• Achievement of minimum 90% of activations Target month on month
• Ensure Cell Site utilization activity planning to boost optimal cell site productivity
• Manage, train and develop Sales Executives (SEs). Develop merchandise for
new products/ schemes & market availability of Point of sale items
• Responsible for tracking and reviewing distributor’s performance on their
secondary & tertiary sales and market expansion. As well as coordinate with
Sales Training Function for product, process and behavioral training of Sales
Team.
• Increase TOMA and ARPU across the state via Market day activations, Town
storms, Campus activation drives, Strategic Sim Gifting Activations and more.
TERRITORY SALES MANAGER, RIVERS STAT (AIRTEL NIGERIA LTD)
1st
April 2011 to 31st
July 2012
• Responsible for increasing active Sim and Recharge Outlets via control of the
depth and width of distribution for the zone.
• Commended by Zonal Business Manager for effective Channel Partner
Management.
• Achieved 86% increase in number of Retailers and Sub Channel partners - Liaise
and collaborate with Channel partners to identify ways to increase penetration.
As well as recommend measures to increase tertiary sales from new and existing
retailers.
• Achieve 82% increase in Tertiary recharge sales in six months.
• Coordinate all sales activities, so that sales turnover is optimized.
THANKS!
4. • Timely communication of all schemes /product launches to distributors and
retailers
• Achieve Gross Pre Paid targets - Maximize sales through effective execution
and implementation of placement and distribution strategies
• Manage, train and develop Field Sales Employee (FSE). Develop merchandise
for new products/ schemes & market availability of Point of sale. Tracking and
reviewing distributors and their FSEs on their secondary & tertiary sales and
market expansion. As well as coordinate with Sales Training Function for
product, process and behavioral training of FSEs
• Maintain effective Updated Market Information System. This involves Partnering
with Zonal Business Manager in gathering, coordinating, and communicating
market information including competition activities, customer preferences and
ensuring effective Sales Management.
SUPERVISOR/TEAM LEAD, Retail Operation Port-Harcourt
(AIRTEL NIGERIA LTD) – 1/01/2010 to 31/03/2011.
• Effectively manage all internal and external operational activities pertaining to my
Strategic Business unit, towards prompt and satisfactory resolution of
subscribers’ issues at first contact with a 95% success rate.
• Inspired teamwork culture amongst shop staff, applying its strength in the
realization of Sales/Service delivery targets.
• Was commended by my Regional General Manager for outstanding sales in the
recently concluded Trans regional PreTups (ERC) sales drive. My shop made the
highest sales of –N-19,000,000 (Nineteen Million Naira) in the entire south
Region
• Presently coordinating a Postpaid Subscriber Survey Desk for AIRTEL,
structured to monitor High net worth subscriber satisfaction, manage existing
relationships and promote brand loyalty amongst this preferred class of
subscribers.
• Responsible for coaching and mentoring my staff in the best business practices
as regards product knowledge, world class service delivery, increased
productivity and achievement of set targets.
• Solely responsible for inventory issues, stock taking and issuance as well as
dealer accounts relationship management
ACTING SUPERVISOR, AIRTEL – November 2008 to December 2009 –
Job function same as above
CUSTOMER CARE CONSULTANT, AIRTEL NIGERIA LTD –
May 2006 to October 2008
• Initiated and coordinated a system whereby Postpaid accounts were shared
amongst shop staff for effective management, leading to an increase of over 46%
bill payments at the shop.
• Maintained Stocks and accounts with integrity and zero discrepancy.
• Delivered world class Customer Service professionally at all times.
• Ensured 100% attendance in all relevant trainings and assessments, scoring a
minimum of 95%.
THANKS!
5. • Resolve Customer queries and exceed customer expectations, through world
class service delivery. Created new funds which would better fit certain activities
and transactions.
NYSC August 2004 September 2005. ABIA STATE.
• Held Motivational talks with staff and students of the Department of Finance, on
the importance of self development. This led to an increase in productivity and
commitment to work.
• I volunteered to serve the community through teaching, traffic control, donations
and contributions.
ACCOUNTING OFFICER, (ROYAL HEALTH ORGANIZATION INTL)
APRIL 2003 – MARCH 2004
• Instructed individuals and groups in class and presentational format
• Prepared new financial statements, worked within a team
• Approved and disbursed funds for micro projects
• Supervised the provision of social amenities through MPP3 assisted social
services.
• Effectively reconcile company’s stocks and cash with zero discrepancy
• Analyzed financial statements of firms and computed ratios.
• TRAININGS ATTENDED
• People and time management skills – AMI 2016
• Setting Goals For Success – African Management Initiative – 2016
• Personal Productivity- African Management Initiative – 2016
• Self-management- African Management Initiative – 2016
• Effective Communication- African Management Initiative – 2016
• Influencing Others- African Management Initiative – 2016
• Marketing 101- African Management Initiative – 2016
• Market Segmentation, Targeting and Positioning- African Management
Initiative(2016)
• How to Create a Marketing Plan- African Management Initiative – 2016
• Customer Relationship Marketing- African Management Initiative – 2016
• Brand Building- African Management Initiative – 2016
• Is Your Business Ready For Funding- African Management Initiative – 2016
• Accessing Finance For Your Business- African Management Initiative – 2016
• Applying For a Business Loan- African Management Initiative – 2016
• Sales Foundation Training from Centum Learning
• Effective communication and presentation skills (Narita Learning Institute)
• World Class service delivery training
THANKS!
6. • 3G services and data training.
• Sales empowerment training (Tom Associates Training Center)
• Specialized services and products like configuration, Data services support,
• Fax services, data roaming e.t.c
• Sales Empowerment Program Stream 2 Training
• Huawei Training on Products, internet modems servicing and after sales support.
• International Turnkey System – sms to chat Training.
• Territory Sales Manager WOW(ways of Working) Training
• Safety at Sea Training
• 3G – The New Dawn Data Training
BIODATA
• SURNAME: KRUKRUBO
• FIRST NAME/ INITIAL: ALASO L. (LAWRENCE)
• CONTACT ADDRESS: New Jerusalem Crescent, Eliozu.
Port-Harcourt, Rivers State.
• TELEPHONE: +234022227037
E-Mail Address: sisokels@gmail.com and krukrubo.a.l@gmail.com
• DATE OF BIRTH: March 13th
1980
INSTITUTIONS ATTENDED
UNIVERSITY OF WALES, UNITED KINGDOM
(ONLINE MBA- PROJECT MANAGEMENT) on-going
RIVERS STATE UNIVERSITY OF SCIENCE AND TECHNOLOGY – 1999-2003
(Bsc. BANKING AND FINANCE)
RIVERS STATE POLYTECHNIC BORI 1998-1999 (Accountancy Department)
FEDERAL GOVERNMENT COLLEGE PORT-HARCOURT 1992-1997 (WAEC)
REFEREES
1. Esther Koripamo (esther.k@sisokelsconsult.com) 08161868863
2. Ikenna Aguwuom (ikenna.aguwuom@gloworld.com) 08055572176
3. Edwin Unoko(Edwin.unoko@ng.airtel.com) 08022222570
THANKS!
7. • 3G services and data training.
• Sales empowerment training (Tom Associates Training Center)
• Specialized services and products like configuration, Data services support,
• Fax services, data roaming e.t.c
• Sales Empowerment Program Stream 2 Training
• Huawei Training on Products, internet modems servicing and after sales support.
• International Turnkey System – sms to chat Training.
• Territory Sales Manager WOW(ways of Working) Training
• Safety at Sea Training
• 3G – The New Dawn Data Training
BIODATA
• SURNAME: KRUKRUBO
• FIRST NAME/ INITIAL: ALASO L. (LAWRENCE)
• CONTACT ADDRESS: New Jerusalem Crescent, Eliozu.
Port-Harcourt, Rivers State.
• TELEPHONE: +234022227037
E-Mail Address: sisokels@gmail.com and krukrubo.a.l@gmail.com
• DATE OF BIRTH: March 13th
1980
INSTITUTIONS ATTENDED
UNIVERSITY OF WALES, UNITED KINGDOM
(ONLINE MBA- PROJECT MANAGEMENT) on-going
RIVERS STATE UNIVERSITY OF SCIENCE AND TECHNOLOGY – 1999-2003
(Bsc. BANKING AND FINANCE)
RIVERS STATE POLYTECHNIC BORI 1998-1999 (Accountancy Department)
FEDERAL GOVERNMENT COLLEGE PORT-HARCOURT 1992-1997 (WAEC)
REFEREES
1. Esther Koripamo (esther.k@sisokelsconsult.com) 08161868863
2. Ikenna Aguwuom (ikenna.aguwuom@gloworld.com) 08055572176
3. Edwin Unoko(Edwin.unoko@ng.airtel.com) 08022222570
THANKS!