1. CAREER OBJECTIVES
To seek a better opportunity in your esteemed organization and to make my career under your directional
approach and enthusiastic guidance of your organizational team, this will make me a part of your
management. I wish to continually learn and attain the job satisfaction by the optimum utilization of my
qualifications and experience or contribute towards the objective and growth of the organization.
AREA OF INTEREST
HR Operations, Payroll & Compliance
PROFFESIONAL & OTHER QUALIFICATION
BCA (CCS University, Meerut), 2009
ACADEMIC QUALIFICATION
Intermediate (12th
), 2005
Matriculation (10th
), 2003
Krishna Gopal
H. No. 3/51c, J-Ext, Krishna Kunj,
Laxmi Nagar, New Delhi - 110092
PROFILE
I am driven in all my endeavors by a commitment to excellence. I have the attitude to learn and work in
teams. Facing challenges and meeting deadlines are my strengths. Looking forward to work in creative,
challenging and learning atmosphere, which provides ample opportunities for growth in the ITES & BPO field.
Curriculum Vitae
Contact No: - +91 9711155897
Krishna_ya@rediffmail.com
2. Professional Experience
TOPSGRUP Risk Intelligence Pvt. LTD:
Being the one point contact from joining to exit formalities.
Issuance of Appointment letter and other letters
New joiner data and documents verification
Follow-up for pending documents and certificates
Properly storing and maintaining employees personal files
Updating of HR MIS database.
Sending weekly HR MIS to stake holders for action
Preparing monthly MIS and Dashboard and submit it to the Business Head
Timely collecting attendance and update in SAP for payroll processing
Responsible for Leave management.
Timely collection of payroll input and processing payroll
Timely salary disbursement
Statutory compliances with respect to Income Tax, PF, ESIC, Gratuity, ESIC, etc.
Statutory & Internal Audit Compliances. Fulfillment of audit compliances in respect Payroll control
procedure. Satisfactory reply for queries raised by internal & statutory auditors.
Colleting Income Tax declaration form from employees , checking & verification of proofs/evidence of
investment submitted
Defining plan for greater effectiveness &efficiency of payroll operations.
Payroll processing of 1000 employee headcount for North Region.
Timely collection of monthly payroll input as per payroll schedule.
Processing of data audit of output & finalizing the monthly payroll.
Salary account reconciliation
COMPUTER PROGRAMING SKILLS
Office Package: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft
Outlook Express
Operating Systems: Winows9X, Windows2000, Windows ME, Windows XP, Windows
Vista, MS DOS
Hardware tools: Software & Operating system Installation
Internet : Well knowledge of Internet and webmaster (web, directory, search engine
and portal sites)
3. BMA WEALTH CREATORS LTD:
Offer & On boarding & Life Cycle process – Streamlined the centralized joining process
Manage to process offer letter for north India locations on daily basis.
Responsible for joining formalities with accuracy
Preparing appointment letters and maintaining records.
Leave & Attendance – Managing Leave & attendance through the Biometrics system.
MIS & Dashboards – Preparingand maintainingthedaily MIS of the offer & joining,attendance, accountopening,
AnalyzingInternal poaching,Rejoiningand Discrepancies,preparingvarioustype of salary reports monthly basis.
AVS Info systems
Role and Responsibilities
Creating and updating agents’ productivity report in Dashboard and Share MIS Dashboard to the
seniors.
Handling multiple reports, working with formulae’s, Pivot tables & Pivot charts and various other
excel sheet components for accurate data.
Updating campaign wise data in CRM. Allocating agents to Campaign and Data wise.
Updating Data Tracker and MIS Dashboard on daily and weekly basis.
Ensure deliverables (Daily, Weekly & Monthly MIS Reports & Dashboard) are prepared to
satisfy the project requirements and schedule.
I ENERGIZER NOIDA.
Role and Responsibilities
Receiving and downloading data in different format, cleaning and formatting data using by EXCEL.
Cleaning and uploading data in CRM on daily and priority basis. Sharing all data disposition with
centers heads.
Removing duplicate numbers from Data through MS Access and Excel (Tools and formula).
Updating campaign wise data in CRM. Allocating agents to Campaign and Data wise.
Creating and updating agents’ productivity report in Dashboard and Share MIS Dashboard to the
seniors.
Handling multiple reports, working with formulae’s, Pivot tables & Pivot charts and various other
excel sheet components for accurate data.
Extracting report from CRM agent productivity report on daily basis sharing MIS to the seniors.
Creating Agent reports break and log in / log out report
Interacting with client directly through scheduled daily / weekly Business Conversation (Email)
Updating attendance dashboard and sending the agents allocating report to GM.
Ensure deliverables (Daily, Weekly & Monthly MIS Reports & Dashboard) are prepared to
satisfy the project requirements and schedule.
Keep the Operation manager informed of task accomplishment, issues and status.
4. Key Skills/ Strengths
Strong personal integrity and sense of ethics
Strong analytical & planning skills
Willingness to learn and share knowledge
Ability to work in multi-cultural environment, build and maintain relationships
Multitasking ability
Fluent in English, Hindi
Personal Details
Father’s Name : Shri. Narendra Kumar Yadav
Occupation : Service (Govt. Employee)
My date of Birth : 24th
May 1989
I hereby declare that all the above information is correct to the best of my knowledge
Place: New Delhi
Date: __/__/____