1. KIRK ROSS GURGANIOUS
3181 KEMPER ST #4, SAN DIEGO, 619-618-8090, KGURGANIOUS@GMAIL.COM
OBJECTIVE
Seeking a Professional Career with a company where I can use my skills,experience, and education to help that
company meet and exceed its goals, and have the opportunity to work my way up through the company and
take on a vital role.
SKILLS
 Proficient with Microsoft Office Programs: Word, Excel, PowerPoint, Outlook
 16 Years of experience is the Sports Retail Industry
 Excellent Management skills, Communication skills(Oral and Written), Leadership skillsand
Interpersonal skills.Strongly Skilled in Customer Service, Problem Solving, Multi-Tasking, and Selling.
Excellent analytical and quantitative skills, and Operation Skills
 Self-Starter who is able to work independently and within teams. Quick learner who is proactive and
willingto take ownership of assignments and see through to successful completion
 Motivated, career-oriented, team leader/player who is organized, professional,friendly, and able to
motivate and lead others
EXPERIENCE
05/2016 TO PRESENT Rite Aid San Diego, CA
ASSISTANT STORE MANAGER
 Assistthe Store Manager with the operation of the retail store includinglead associates through the
execution of company business plans/objectives to drive sales,be profitable and provide a superior
customer and associateexperience.
 Enforce all policies and procedures to ensure excellent customer service is provided and to maximize
the P&L performance of the store.
 Assistwith the general maintenance and appearance of the store by ensuring a safe and pleasing
environment for both customers and associates;request store maintenance when required.
 Ensure the store opens and closes at the appropriate time and the proper procedures are followed
for cash transactions and bank deposits.
 Interact with vendors to order ad, seasonal,and basic merchandise and ice cream (where applicable)
for the store.
 Merchandise the seasonal aisleand non-seasonal,basic,and seasonal end-caps; ensure all
merchandise is set up accordingto plan-o-grams received from the corporate office.
 Execute weekly sales ads and price changes; process recalled,damaged, outdated, and transferred
merchandise.
 Receive merchandise deliveries from vendors and Rite Aid distribution centers; verify vendor invoice
information is accurate and enter vendor invoices into the accounts payablesystem.
 Prepare the retail store for physical inventory by ensuring merchandise on the sales floor and in the
stock room is in order and easy to access.
 Analyze operating reports and make recommendations for improvement.

2.  Utilize Staffworks® /Workforce Management software to complete the associatework schedule.
 Remain knowledgeable of the One-Hour Photo department and filmprocessing, if applicable.
 Assistthe Pharmacy department when there is a high volume of customers.
 Provide leadership and development for associates by communicating career opportunities, providing
regular performance feedback, and demonstrating RAPTAR (Recognition, Appreciation, Praise,Treat
Associates Respectfully) behaviors.
 Manage the adherence to all regulatory and compliance legislation and policies.
 Ensure that all outdated product and product with less than 30 days until expiration is removed from
the sales floor to be processed through the established returns process.
 Managing tasks and supervising other store associates in accordance with Rite Aid policies and
applicable laws. Responsibilities may include interviewing, hiring, training, directing, rewarding,
and disciplining associates; appraising associate performance; and resolving complaints.
8/16/2004 TO 03/2016 Sports Authority San Diego, CA
OPERATIONS TEAM LEAD (STORE MANAGEMENT)
 Manage stores day to day operational procedures to ensure a high level of efficiency and compliance
to company standards and integrity; including stores payroll,HR, all Policies and Procedures,
inventory, store to store transfers, customer and store orders, tickets and licenses,Asset Protection,
employee training, marketing material, cash office, back office, POS registers, IT, Risk Management,
pricing,receiving, and sport services.
 Responsible for identifying improvement opportunities in Operational, Customer service, and
MerchandisingProcesses. Work with Team Leaders and Associates to make improvements to drive a
high audit score and high customer satisfaction.
 Work with Store Manager to find, assess, and hire new employees. Ensure new employees are
properly hired, screened, on-boarded, trained and empowered in starting their role. Coach, counsel,
and disciplineassociates.
 Run the sales floor and advise customers. Manage Sales Authorities and Associates on the sales floor
in driving sales and CEI. Maintain sales floor presentation by managing stores recovery at end of day.
EDUCATION
2005-2008 San Diego State University San Diego, CA
Bachelor of Science in Business Administration (Management) 3.34 GPA
1996-1999 Point Loma High School San Diego, CA
High School Diploma 3.33 GPA