1. January 2010 - Present
March 2008 - January 2010
March 2006 - February 2008
Kimberley Kendera
630 Saint Andrews Apt# A 107
Murfreesboro, Tennessee, 44012
501-516-2227
Kimberley.Kendera@gmail.com
Summary
High-energy Multi-Unit leader, successful in building and motivating dynamic teams. Cultivates a company culture in which all
levels of Teams feel comfortable voicing questions and concerns as well as contributing new ideas that drive company growth.
Employment History
Pizza Hut
Area General Manager
Led 8-10 General Managers and their teams in all aspect of operation excellence.
Led These GM's to solid standards of Compliance in HQSC and FSA's from below standards to excelling.
Led GM's to Identify inefficiencies and help them build plans to process improvement.
Led Bench plans and follow up weekly to build staffing 100% + 2 in each unit.
Minimized customer issues from 25% to 3%
Built a culture of internal people development, fostering growth at all organizational levels.
Led the Region in Year over year Positive sales growth 5% to 8%.
Led the Region in Year over Year Controllable income 2011 to 2016.
Led development of 5 GM's to Area Manager roles with PHI and other Brands.
Pizza Hut, Inc
Restaurant Training Manager
Finished in the top 2 of the Region in overall scorecard performance and Financial Perf.
Solid culture of Internal development with internal promotes at all levels of the Region.
Accountable for daily operations including staffing, scheduling, inventory and labor cost.
Consistently maintained high standards and excelled in overall operations.
Lead store and region training and development.
Krystals
General Manager
Surpassed revenue goals in four consecutive quarters.
Scheduled and directed staff in daily work assignments to maximize productivity.
Developed and maintained exceptional customer service standards.
Led area in year over year controlled income by 10%
Education
Highschool Diploma- Avon Lake High
Executive Travel- Atlanta, GA