1. Zach Keen
7639 Solana Drive Apt 106 Indianapolis, Indiana
Phone: (937) 416-3226 Email: zskeener5@yahoo.com
Personal
Results driven, high-energy, passionate leader who has had success at building and motivating teams to set and
maintain top quality standards in a high volume logistics environment along with a multi-department high
volume retail facility. Thrived in a fast paced, demanding, results driven, team environment. Have worked in
logistics environments leading teams of up to 100 direct reports in departments shipping out 100,000+ shipments
on a daily basis along with merchandising teams of 20+ direct reports leading all facets of merchandising for a
135,000 sq. ft. building. Look to build a goal driven environment with peers and create cohesive and efficient
working relationships among teams. Highly competitive with an extreme desire to win and be the best which
stems back to being a D-1 4 year scholarship athlete. Cares not only about the objective, but alsoabout nurturing
and growing the relationships of the team members around him. Under any circumstance shows commitment to
getting the job done the right way while striving to raise the expectations of those around him. Have been
successful at winning the trust and loyalty of supervisors, peers, and direct reports.
Experience
Amazon Area Manager (IND1 Whitestown, Indiana) June 2014-Present
Area Manager in Outbound Operations in the Singles Department. Oversaw productivity and quality of
operation that produced anywhere from 80k-100kshipments during a shift. Responsible for holding 60+
direct reports accountable and developing team members. Led numerous department improvements that
positively impacted Safety, Productivity, and Quality. Improvement put IND1 Singles Dept at top spot in
NAFC network for overall rate. Part of OB team that broke worldwide ship record with 5.5 million units
shipped in a week.
Area Manager in Inbound Operations overseeing Vendor/Transship/Exception processes. Currently
responsible for 102 direct reports overseeing operations that processes 150ka shift. Responsible for
overseeing quality of inventory coming into the building along with making sure items are getting properly
received.
Wal-Mart Assistant Manager (Store #3783 Dayton, Oh) March 2014-April 2014
Sam’s Club Assistant Manager (Club #6380 Dayton, Oh) August 2012-March 2014
Assistant Manager in 3 of 5 possible areas in just over a year’s time (Member Service, Grocery, Hardlines).
Responsible for driving merchandise sales while also setting high standards with the visual merchandising of
products. Accomplished winning numerous merchandising contests including a TV display competition for
the entire North Division. Was responsible for hiring, evaluating, and terminating all direct reports. Set
merchandising transitions and financial goals for driving sales with specific items and entire categories.
Reported to Club GM, Market Team, and Regional Team.
Sam’s Club Intern (Club #6517 Beavercreek, Oh) April-August 2011
Was given time in all areas of the club where was given multiple tasks to accomplish in each area. Not only
was responsible for learning but driving teams to increase productivity in each area. Gained general
knowledge and awareness of the day-to-day operations of an entire Sam’s Club.
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Traveled with Regional VP’s from Mid-Atlantic and Northeast and their teams touring multiple clubs from
Connecticut, Maryland, and Virginia. Was responsible for touring and rating certain aspects of club and
communicating any standards issues to team and each club’s Management staff.
Education
Ohio University August 2007-June 2012
B.A. in Business Administration and Management from Ohio University. Was a 4-year scholarship athlete on the
baseball team.
Skills
Passionate leader who can maintain and grow a competitive successful team environment while focusing on
safety, ethics, and operational results. Enthusiastic about nurturing new and ongoing business relationships with
co-workers and customers. Good computer skills and well versed in Word, PowerPoint, and Excel. Successful
backgrounds in logistics, merchandise planning, and retail sales. Drives positive team environment while also
setting goals and holding team members accountable.
References
Jeff Lencke (937) 626-0270
o Former Sam’s Club Regional V.P. Mid-Atlantic Division
o Current Regional Director of Operations at Dick’s Sporting Goods
Robert “Mitch” Duncan (937) 554-9091
o General Manager Sam’s Club 6380
Michael Miller (304) 444-2305
o Sam’s Club Market Manager 2004-2013
Brian Smillie (317) 345-9662
o Co-Manager Club 6380 (General Manager in Training)
Aaron Tribby (574)702-0121
o Sr. Ops Outbound IND1
Shannon Alcala (248)321-9068
o Former Sr. Ops IND1
