1. KILEY DWINELL
2134 ROUTH STREET, APT 2149, DALLAS, TX 75201 • KILEY.DWINELL@GMAIL.COM • (817)271-4738
Management professional with over 5 years of experience in marketing, accounting and staffing leadership roles
within legacy and transformational environments
Recognized as having strong analytical ability combined with mental flexibility; reflective, yet assertive; business acumen
and fiscal awareness; passion for analytics and the ability to apply results towards revenue growth. Highly proficient in MS
Office, Adobe, SalesForce and People Management Systems.
EXPERIENCE
CATAPULT HEALTH, LLC [Dallas, TX] Aug 2013-Aug 2015
Staffing Specialist
 Responsible for successfully staffing clinic events across five states and 600+ PRN team members
 Hands-on ownership of staffing operations in all five states
 Lead staffing requests, filling them efficiently with optimized team members
 Diligently uphold accurate systems for tracking team members
 Ensure all staffed team members exceeded client expectations
 Quickly secure team members for any vacant shifts, demonstrating flexibility with last-minute requests
 Book travel for team members as efficiently as possible, keeping expenses to a minimum while balancing team member
needs
 Review/approve team member payroll submissions (time, expense, mileage) within our People Management System
CATAPULT HEALTH, LLC [Dallas, TX] Mar 2012-Aug 2013
Office Coordinator
 Implemented process improvements for staff and client information systems within a rapidly growing start-up
organization
 Understanding client needs, while keeping PHI secure, integrated manual reports and participant surveys within
SalesForce
 Prepared aggregate reports for presentation to clients that exceeded standards in accuracy and aesthetics
 Designed and implemented a more efficient process for hiring Nurse Practitioners
 Helped design and implement a shift of participant surveys from paper to electronic
 Managed and tracked pre-employment checks for all newly hired team members
 Managed and tracked the credentialing for all newly hired Nurse Practitioners across five states
BURDIN MEDIATIONS [Dallas, TX] JUNE 2011-Mar 2012
Account Manager
 Worked to meet and surpass quota for scheduled cases. Helped maintain a steady & growing client base through
marketing efforts.
 Managed calendar and case load for seven contract employees
 Consistently exceeded goals by 15-25%; Earned commission based on number of cases booked
 Generated new client interest for company/maintained existing client relationships
 Designed marketing tools for customer distribution

2. BURDIN MEDIATIONS [Dallas, TX] (Con’t) JUNE 2011-Mar 2012
Account Manager
 Planned and executed large-scale events (200+ people)
 Led and delivered Principles of Lean training, tailored to each level of team members throughout the facility
 Gained customer service experience through daily face-to-face interaction
ACCELERATED LOGISTICS [Arlington, TX] DEC 2010-June 2011
Marketing Coordinator
 Worked to procure new customers and maintain relationships with existing customers for brokerage firm.
 Aided in editing online content, brochures and mailings
 Produced reports on customer/vendor relationship
 Organized lunches/gifts for customers
 Executed online communication with customers and vendors
EDUCATION AND CERTIFICATIONS
TEXAS A&M UNIVERSITY
COLLEGE STATION, TX
Bachelor of Arts
Communications
May 2010
CATAPULT HEALTH PROFESSIONAL DEVELOPMENT SERIES
 Coaching for Success
 Developing Others
 Managing Time and Tasks
 Providing Feedback
 “Untangling the Healthcare Hairball”
REFERENCES -------------------------
AVAILABLE UPON REQUEST