Carol Brazil is an experienced administrative assistant and investment consultant with over 15 years of experience at Scottrade Financial. She has a diverse background in office administration, customer service, and organizational leadership. Brazil is proficient in MS Office, possesses strong communication, organizational, and customer service skills, and has the ability to multi-task and prioritize workloads. She was consistently recognized for outstanding performance and was promoted within four years to a stock broker position.

1. CAROL BRAZIL
Phone: (843) 730-7249 ♦ Email: cbrazil1223@gmail.com
ADMINISTRATIVE ASSISTANT
Tenured, dedicated, and motivated professional with a diverse background in Office Administration, Customer
Service, and Organizational Leadership. Possess years of successful experience optimizing client and partner
relationships, streamlining internal processes to enhance overall productivity, and helping to achieve overall
business goals and objectives. Consistently recognized for outstanding contributions and commended for
efficiency, priority management, and communication skills. Computer savvy and familiar with many modern
systems and applications including MS Office Suite (Word, Excel, Outlook, etc) and various internet resources.
AREAS OF EXPERTISE
 Administrative Support
 Office Management
 Customer Engagement
 Sales & Revenues
 Client Satisfaction
 Data Entry & Analysis
 Records & Reporting
 Account Management
 Performance Evaluation
 Training & Team Building
 Project Coordination
 Strategic Planning
 Conflict Resolution
 Quality Assurance
 Process Improvement
PROFESSIONAL EXPERIENCE
Scottrade Financial – Mt. Pleasant, SC 2002-Present
Administrative Assistant/Investment Consultant
 Performed an array of administrative and consultative functions in support of daily business operations
 Communicated effectively with high profile clientele and upheld quality customer service standards
 Planned and implemented innovative strategies to consistently achieve sales, service, and revenue goals
 Built strong relationships with business partners and scored 97%+ on customer satisfaction surveys
 Recognized for outstanding performance and promoted to a Stock Broker position within four years
 Supported key accounts in excess of $50M and successfully secured $20M+ in new assets for the company
EDUCATION & TRAINING
 Series 7 & 63 Licenses – Kaplan Financial (2007)
 United States Army Technical School & Training
ADDITIONAL QUALIFICATIONS
 Able to multi-task and work effectively with a large volume of information
 Highly organized and capable of prioritizing workloads to meet deadlines
 Customer service oriented with the ability to identify and address needs
 Motivated, attentive, willing to learn, and productive in team environments
 Possess a thorough knowledge of modern office practices and procedures