1. Career Overview
Core Strengths
Accomplishments
Work Experience
Educational Background
Kijan C Wheeler
3761 Stoddard Ave
Riverside, Ca 92501
Home: 9517427554
Cell: 8057574730
Kijan2011@gmail.com
Highly enthusiastic customer service professional with two years client interface experience.
Customer-focused Retail Sales Associate with a solid understanding of the dynamics of the retail apparel and
shoe industry.
Enthusiastic customer service/telesales representative with in-depth knowledge of sales, account management
and training.
Energetic and reliable Retail Sales Associate skilled in high-end merchandise environments.
Personable and responsible Cashier with two years in retail and customer service. Solid team player with upbeat,
positive attitude.
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to
company success.
Strong organizational skills
Active listening skills
Sharp problem solver
Energetic work attitude
Inventory control familiarity
Top sales performer
Telephone inquiries specialist
Customer service expert
Telecommunication skills
Opening/closing procedures
Customer Assistance
Worked with company systems such as Live Support and diligently completed all assigned tasks, working
overtime as needed.
Sales
Consistently generated additional revenue through skilled sales techniques.
Named “Associate of the Quarter” for exceeding all customer service goals.
12/2013 - Current
Riverside, CA
Transportation
True blue Inc./ Labor Ready
Completed 6 -hour OSHA training in Auctioned Car Driving
Communicated with floor managers to determine merchandise placement.
Stacked and transported all overstock to storage areas.
Inspected product load for accuracy and safely transported it around the warehouse.
08/2010 - 06/2011
Riverside, CA
Retail/Cashier
John W North High School
Ran an efficient and effective shift, performed weekly tasks.
Organized weekly sales reports for the sales department to track product success.
Earned “Top Seller” for two consecutive quarters in 2011
Computed accurate sales prices for purchase transactions.
Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
2016N/A: Santa Barbara City College - International Business
Santa Barbara, Ca, USA
Coursework in Business, Communications and Organizational Psychology
Business Development training
Continuing education in Business Administration
2016N/A: Riverside City College - Psychology
Riverside, CA, USA
Coursework in Business, Communications and Organizational Psychology
Coursework in Marketing, Public Relations and Promotions Management
2. Personal Information
Skills
Additional Information
Three courses in Sales/ Retail
2011John W. North Riverside - General Education
Riverside, Ca, USA
Coursework in Marketing and Advertising
Continuing education in Sales/ Retail
Place of Birth: San Dimas, CA
Date of Birth: 30 October, 1993
Present Resident in Riverside
Sex: Male
Status: Single, Student
Hobbies: Extreme Sporting, Interacting with other people
Desktop Publishing Software: Photoshop, Illustrator, HTML, Mic
People skills: great manners, enthusiastic people person, advanced problem-solving, great organizational skills,
collaborating co-worker.
Ronald McDonald House Of Charity, Run
Helped Fresh&Easy Water Department Fresh& Easy team with Earth Night in Riverside, CA